Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Everclear Pools, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforEverclear Pools, Inc.

            Pool Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/1/1997

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            1/1/1997
            Years in Business:
            33
            Business Started:
            2/1/1991
            Business Started Locally:
            2/1/1991
            Accredited Since:
            5/1/1997
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Contact Information

            Principal

            • Mr. Eric Guinn, President

            Customer Contact

            • Mr. Eric Guinn, President

            Industry Tip

            BBB Tip: Hiring a pool contractor

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/27/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Contractor informed us in November of 2021 that he would get his concrete company to come out and repair our pool decking that they originally messed up. That began a period of approximately 164 days where we never heard from ****, Everclear pools. We elected not to chase him down as he told us verbally when the construction of our pool began in July of 2021 that when things dont go well in his life he tends to disappear. Our pool was not completed, as the deck remained the same. We elected to hire another concrete company to finish our deck. We finally heard from **** in April of 2022. He stated he wanted to schedule an appointment to clean the deck and collect the balance due. We told him several times prior that the deck needs to be redone not cleaned. We were emailing back and forth with him up until mid May. ***** and I had very specific questions for **** and he refused to address any of our questions and concerns. And again there was a period we didnt hear from him up until September where he threatened to *** us over the remaining balance. We have since then tried contact him through email and text messaging and he will not respond to us. We have made payment throughout the phases of the pool construction promptly. We have never said we refused to make a final payment we made it clear to him that we would like to discuss what the final payment should be. In a prior email we have offered a few different days that we could meet to go over this. Again no response. We informed him that we would be out of the country form September *****th, again no response yet he showed up unannounced, without our permission or even informing us and walked up our driveway, leaned over our gate to our backyard and took several photos. We saw this on our ring door **** and home cameras, when we questioned him and told him it was very unprofessional to show up unannounced knowing we were not home through text he still has not responded.
            Read More

            Customer Reviews

            0 Customer Reviews

            What do you think? Be the first to review!

            How BBB Processes Complaints and Reviews

            Start a Review

            Local BBB

            BBB of Southern Nevada, Inc.

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.