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Business ProfileforM C Plumbing, LLC
At-a-glance
Customer Reviews are not used in the calculation of BBB Rating
Business Details
- Location of This Business
- 5117 W Gilmore Ave, Las Vegas, NV 89130-2911
- BBB File Opened:
- 5/24/2004
- Years in Business:
- 23
- Business Started:
- 2/7/2001
- Business Started Locally:
- 2/7/2001
- Business Incorporated:
- 2/8/2001
- Accredited Since:
- 10/19/2011
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- S R Plumbing
- Business Management
- Mr. Scott Root, Managing Member
- Contact Information
Principal
- Mr. Scott Root, Managing Member
Customer Contact
- Mr. Scott Root, Managing Member
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
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File a ComplaintCustomer Reviews
2 Customer Reviews
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Most Recent Customer Review
Ian M
03/28/2022
Started out okay, but now not so much... Long and critical review. Will update after MC Plumbing fixes these issues.
First off. I had 4 different companies come out and give me quotes to install a tankless water heater. Very different range in price from all 4 companies. Dave came out from MC Plumbing and was very polite and seemed like a nice guy. MC Plumbing was not the cheapest, but they weren't the most expensive either. I decided to go with MC plumbing after reading plenty of good reviews on Google and Yelp.
They came out and started the install the very next week when I was available to be home. They did show up late all the days they came out, when they said they would arrive at 8am. I can deal with that, I was home anyway. They got the project started and finished most of hanging up the tankless water heater that day. They had to show up the next week when I was off work to install the piping for the gas line. Late again btw.
(PROBLEM #1) They cut out drywall to install the piping until they ran into a problem in the wall on the garage that is on side of the house. Well look here there is a power box and electrical wires in this wall?! Which is visible on the outside of the house, this is not a hidden wall. In that same process, they nicked several wires with their saw or whatever cutting tool they used. Now i have a huge L shaped cutout in the drywall of my garage that should not be there. This is a complete rookie mistake! A company that has been in business for 20 years shouldn't be making mistakes like this. LIke I said, it is not a mystery what was in this wall, you can see it on the other side.
(PROBLEM #2) While they were shoving more of the piping into the ceiling and walls they damaged more items in the garage. What is going on here?!
(PROBLEM #3) Yay! After 2 whole days, Feb 25th they are finished with install, now to wait for the permits to go through and get inspection.
*April 7th update*
Everything is finally finished and my tankless water heater is installed and working.
Read my previous review to get all the details from before, but to finish up the review, MC plumbing took care of everything that was damaged and/or not up to par.
They had an electrician come out and fix the wires that were damaged during wall removal. After that, a drywall guy came out and fixed the drywall that was unnecessarily removed. They got rid of the tank water heater and moved some of the piping to a new location. It was quite a long process but very glad everything was taken care of.
Spoke with the owner, along with Sally and Dave multiple times. Everyone was very pleasant to work with overall and I'm very glad MC Plumbing fixed everything. Updated from 1 star, to 4 stars. I would still recommend them to other people, even though there were some bumps along the way.
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