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Find a Location

RapidVisa, Inc. has 1 locations, listed below.

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    Business ProfileforRapidVisa, Inc.

    Computer Software Developers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.89/5stars

    Average of 35 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/2/2009

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    RapidVisa has now helped over 70,000 people process their immigration applications from 188 countries. We have 60+ full-time employees across our three offices. While we offer help with many petition types, we specialize in family reunification type visas. RapidVisa brought 7 day a week live telephone and chat support to an industry that had never seen this level of service. Unlike most other immigration processors in business today, all of RapidVisa's support staff are actual RapidVisa employees, not contracted call centers.

    While we specialize in preparing immigration documents, our real strength lies in the extensive support we provide to our clients for a fixed, one-time fee. Whether your petition takes four months or two years, we continue to support you through the entire process for one low fixed fee and a money back guarantee.

    Business Details

    Location of This Business
    8925 W. Post Rd STE 120, Las Vegas, NV 89148
    BBB File Opened:
    7/20/2016
    Years in Business:
    18
    Business Started:
    3/7/2006
    Business Started Locally:
    6/23/2016
    Business Incorporated:
    6/23/2016
    Accredited Since:
    9/2/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Boundless Immigration Inc.
    Additional Contact Information

    Fax Numbers

    • (719) 218-9096
      Primary Fax

    Email Addresses

    Customer Complaints

    24 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/24/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Date of transaction started in November when I started a monthly payment plan. So far the monthly payments equal $1287. Rapidvisa is supposed to review my legal documents and make sure they are complete and correct and send them to USCIS. These are documents for green card application AOS. They are required to have you submit all your papers, review all the papers, if any are missing then they will tell you. Then you can submit those and they are supposed to send them to USCIS. My dispute is that they have made me wait for months without fully reviewing my documents and sending it in. They work at a crawl speed and dont respond on time. My documents are done. They just wont review and send it in. I have asked them why its taking this long and got no real response to my question. They have not tried to solve the problem of doing their job and finally sending in my AOS. I paid starting November so you can see I have waited a long time. I dont want to deal with them anymore. I will locally get my AOS (green card application) done. I just want a refund of all paid money ($1287). My account is under:********************************* My sign in Id on ********************** ********************** Sincerely,*********************************
    Read More

    Customer Reviews

    35 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rich T

    1 star

    04/13/2024

    I’m currently using them. I wouldn’t recommend them to no one. Not up to date of these issues. Hard to deal with and or work with. Don’t take clients behalf first or provide the best service. Telephone staff is rude and disrespectful about your concerns and don’t address all your needs. Hard to talk to supervisor or get answers on issues that arise. Again I don’t recommend this company for many reasons and I can go on. Extra service are worthless. File on your own it’s not too scary. Worst you may have to be called in on these matters but you may have to anyway even with there services. Try another company

    RapidVisa, Inc. Response

    04/22/2024

    Hello Rich, 

    Thank you for sharing your feedback with us. Please accept my sincere apologies for any inconvenience you have experienced. 

    Our team has been diligently working to assist you and address your concerns. We have made several attempts to reach out to you and request certain documentation to complete your application efficiently. Our intention is not to make things difficult but rather to ensure that we provide the best possible service and help you achieve the best outcome for your petition.

    Upon reviewing your application, I noticed that it is still in progress. To expedite the process and provide you with the assistance you need, we kindly request your prompt cooperation in providing the required documents. Your collaboration will significantly contribute to a smoother and faster resolution.

    Please inform us of any additional assistance you may need so that we can address these matters further. We are here to help and are glad to assist you so you can get the service you deserve. 

    Thank you for your understanding and cooperation.

    All the best,
    Denise 
    RapidVisa

    Local BBB

    BBB of Southern Nevada, Inc.

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