Customer ReviewsforAargon Agency, Inc.

I received a letter today stating I owed ******* $151.07 for medical services in March 2017. It is now May 2024. I Called and gave them the reference number but would not confirm any other personally identifying information. I explained the purpose of my call was to request they not contact me again. When I would not give my personal information, he hung up on me when I said they were trying to collect 'junk debt'. Any ability to collect this debt would have expired. They come after people thinking it's been so long that they won't have record of payment ( they don't know me). I'm sure I have the records and it has been paid, but I wont waste my time to look up paid, uncollectable bills that cannot be reported to the credit reporting bureau. I will, however, take the time to report them to the State Attorney Generals office.

If the consumer would kindly reach out to me directly at ********@aargon.com with the account information, I can make sure the consumer's phone number and account(s) are marked as "Do Not Contact" and her phone number may be added to our "Do Not Call" list. Thank you.

I keep getting letters/bills from this company as well as phone calls. This debt is also still on my credit report, and I keep disputing it. These debts have been paid off by insurance, and were involved in litigation. I have had my attorneys talk to them as well, and clearly this operation is unprofessional because they still harrass me. This place needs to be investigated, because who knows how many people are sending them money for a debt that was in fact PAID OFF. Ridiculous, and when you call they snap at you and cut you off, not even answering your questions. They were extremely condescending. I myself work with the General Public and could never imagine keeping any of my employees if they spoke to people the way these ones do. If I could give negative stars I would.

If the consumer would kindly contact me directly with any additional information, including attorney information, I would happily assist. I only saw that the consumer contacted/disputed through the credit bureaus and don't show any calls or direct disputes. We did send verification on March 27, 2024 directly to the consumer for two accounts. Jennifer ********, ********@aargon.com.

They are trying to steal money from me. IF THEY ARE LEGITIMATE. Then they purposefully just screwed me with getting insurance coverage for a ER visit. They called me when I was also worrying about money. They tried making me pay for this bill, the lady at the ER I visited stating, that my insurance was not used??? Even though I handed her my insurance card at the time, which I was covered. The fault at the end of the day lies with the hospital. The agency calls out of nowhere a year and half after the ER visit, stating I owed money. NO NOTIFICATIONS OR BILLS SENT TO ME ABOUT THE VISIT. After going through a mess and calling my insurance at the time, placing in complaint with them, they said to send the dam information to my insurance. The representative THEN decide to tell me they can not send the file BECAUSE BLAH BLAH LIE LIE LIE. So, I went and sent in the information provided to me, by my insurance provider at the time, to the E-mail address given to me. THEY NEVER REPSONDED. I called the agent back, let them know i did all this and to please send it into the person for approval, so they can send it out to my insurance provider... WHICH I WAS STILL COVERED UNDER DURING THE POINT OF THE CALL AND MY INSURANCE PRIOVDER SAID THEY WOULD TAKE THE BILL! After haning up, the person who is supposed to receieve the E-mail NEVER RESPONDED, NEVER SAID ANYTHING, NO NOTIFICATIONS- JUST LIKE THE BILL THEY TRIED TO MAKE ME PAY- After all that, the agent calls me back MONTHS LATER, INTENTIONALLY WAITING TILL I AM NO LONGER COVERED, AS EVENTUALLY IT WOULD BE TOO LATE. I thought it was resolved. It wasn't. I'm pretty sure this was intentional and violates hippa and other things. I aint paying that bill. Scumbags.

If the consumer would kindly contact me to review the account, I would attempt to help resolve this matter. My name is Jennifer ********, email ********@aargon.com.

I received a missed called, so I called back and asked the agent or operator number of who I was speaking to. Victor responded with a condescending tone, and repeated his initial statement. I told him I didn't ask him his name, but asked his operator number. Victor then huffed on the phone and I could tell I was going to get nowhere, I asked to be transferred to someone who wasn't going to be rude to me. Victor told me he wasn't going to transfer the call but I could just call back. Turns out this wasn't even for me, and when I asked to file a formal complaint no one seemed to have any information. This agency clearly had very poor training and should be held accountable for harassing. I finally spoke to Enrique ******* (supervisor) ext XXXXX, to which I was left with the impression he was going to sweep this under the rug. Horrible company, companies beware, lawsuit waiting to happen. Sadly I'm too busy.

If the consumer would like to provide more information to me directly so that I may review the calls, it would be greatly appreciated. My email is ********@aargon.com and I am the compliance officer with the company.

I think you should be doing that anyway? What a joke of a company.

I received a notice that I was deliquent with the NV Energy, Inc. I have NEVER heard of or used this company, nor have I ever lived in Nevada!! I called three times, only to have the automated voice repeat the same option four times, then I was hung up on. I sent back the invoice saying this is NOT my debt and I dispute. After reading the comments, this all sounds like a scam and I wish someone from the BBB would investigate. I will be calling my local news to report this company.

If Ms. ****** would like to reach out to me directly, I will attempt to resolve any issues. My email is ********@aargon.com. I am the compliance officer.

I called in on 3/2/22 at 8:20 , spoke with supervisor victor who refused to give a identification number, victor has poor customer service and needs extreme training once again, He hung up on my face intentionally when I told him there's a false debt on my credit that needs to be removed right away, someone with a similar name or someone using my name , please remove that item from credit report soon as possible

Would appreciate if the consumer would contact compliance directly to address any issues. Please email ********@aargon.com. Thank you.