Business ProfileforAudi Henderson

October 30th I contacted the dealership regarding a concern with my front brakes. The lady I spoke with informed me that Service Advisor was out but she would leave a message. I received a return on October 31st. I stated the brakes on my car are grinding. I took it to ******* and was informed that I need front rotors. This is alarming since I paid for brake pads, disc, and rotor 11/2022. I was immediately told it couldn't be a grinding sound and its not the rotors, but bring the car in and he will take a look. I brought my car in on November 1st at 9:45am (my appointment was 10am). We took a walk around the car and I was told the brakes all look good normal wear but we will need to do a test drive. I informed Advisor that there's a clamp under the hood that was not put back in the correct spot and it needs to be corrected. I drove the car and he heard the grinding. I was told he would have someone in the back take a look and he will give me a call. I received a video of my car around 1pm stating its the caliper. I NEVER received a phone call but did get a text at 5:43pm with a estimate for almost $2000.00. I sent a text back stating I was coming to pick up my car and the response was we are closed now. I arrived in the morning and was told I had a bill for $237.00. I was NEVER told prior that I would have to pay for the diagnostic, however, I paid so that I could collect my car.