Business ProfileforCalifornia Casualty

This complaint is over a $349 bill from California Casualty (CalCas),starting around October 2023.I had been a customer for about 19 years, usually paying the year in advance. Since becoming disabled, I started paying mostly quarterly. On November 21, 2022, I paid $315 for the new year.In April, I didnt receive a bill from CalCas and forgot to pay. On May 16, 2023, I paid $500. On June 16, 2023, I received a $500 check from CalCas and thought I overpaid as Ive done that since becoming disabled.On June 20, 2023, I was ticketed and couldve been arrested for driving with a suspended license. Without my knowing, ****** had cancelled my policy and contacted the ****************. (Reinstatement of my license was costly and an ordeal.) I contacted CalCas that same day.On June 20, 2023, the CalCas customer service representative told me I needed a new policy after 19 years. The premium went up a bit. I paid and ****** told me I was current.In July, 2023, CalCas billed me for about $350. A representative told me that the premium went up several hundred dollars and was now in the upper $2,000 range. I paid.Around August 5, 2023, I learned that my premium went up to $5,000! CalCas increased its rate by about 150% (from ~$2100 to ~$5500). I contacted ********************** got a new policy, and the CalCas policy was cancelled. I now pay $1500/yr.Around October, I started receiving bills for $349, and then debt collection. (My credit rating has been over 800 for almost 20 years.) CalCas asserts the premium went up on June 20, 2023. I have contacted CalCas, by phone and email, numerous times, and requested escalation. ****** refuses to adjust.I have since learned that CalCas no longer covers the ****************. The cancellation and increase seem to be to drop a ******* driver. CalCas shouldve been honest & upfront. Instead, ****** wants a 19-year loyal customer to pay for their error even though I cancelled as soon as I learned of the 150% increase.