1 Customer Reviews
Review from Chris V
1 star04/08/2022
We are in the market for a Defender and we found the perfect one at Red Noland. They have a beautiful 2022 with a third row that we adored. Since this was the only model on the lot, we were told we had to wait for the managers spouse to trade in the one she had before we could complete the purchase due to the companys policy of having to have one on hand for viewing. We were assured this would happen in the coming days, so we completed the application, our credit was checked, and we were provided an offer for our trade in. The next day we were told our credit was good, but the bosss spouse was not trading the other Defender. How can a car dealership not want to sell a car? We contacted numerous Land Rover dealerships in several states to find our Defender to no avail. All of the dealerships stated they have never heard of such a policy. After contacting a manager at Red Noland, I was told there was nothing he could do and our hopes should not have been dashed by having gone all the way through the process only to be left empty handed. Needless to say, we will never purchase a vehicle from this dealer with their unacceptable practices.
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