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Find a Location

Entergy has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Entergy

      350 Pine Street Beaumont, TX 77701

      BBB Accredited Business
    • Entergy

      PO Box 2951 Beaumont, TX 77704-2951

      BBB Accredited Business
    • Entergy

      1548 9th Ave. Port Arthur, TX 77643-2546

      BBB Accredited Business
    • Entergy

      919 Congress Ave # 740 Austin, TX 78701

    Business ProfileforEntergy

    Electric Companies
    Multi Location Business
    BBB accredited business

    Current Alerts For This Business

    Alert:
    Complaints for this business are ONLY for locations in TEXAS. 

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 66 Customer Reviews

    Customer Complaints

    130 complaints closed in last 3 years

    32 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/1994

    Years in Business: 102

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Entergy Corporation (NYSE: ETR) is an integrated energy company engaged primarily in electric power production and retail distribution operations. 

    Products & Services

    residential electric power, commercial electric power

    Business Details

    This is a multi-location business.

    Find a Location

    Entergy has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Entergy

        350 Pine Street Beaumont, TX 77701

        BBB Accredited Business
      • Entergy

        PO Box 2951 Beaumont, TX 77704-2951

        BBB Accredited Business
      • Entergy

        1548 9th Ave. Port Arthur, TX 77643-2546

        BBB Accredited Business
      • Entergy

        919 Congress Ave # 740 Austin, TX 78701

      Location of This Business
      350 Pine Street, Beaumont, TX 77701
      BBB File Opened:
      7/7/1994
      Years in Business:
      102
      Business Started:
      1/1/1922
      Business Started Locally:
      1/1/1922
      Accredited Since:
      7/1/1994
      Number of Employees:
      350
      Alternate Business Name
      • Entergy Texas, Inc.
      Business Management
      • Mr. Eliecer Viamontes, Vice President of Utility Distribution Operations
      • Ms. Saprina Richards, Customer Service Support Specialist, SR
      • Mr. Andrew Schonert, Manager of Communications
      • Mr. Stuart Barrett, Vice President of Customer Service
      • Ms. Mary Casey, Customer Service Specialist
      • Mr. Ashley Stone, Manager Customer Service Support
      • Ms. Deborah Healy Drago, Customer Service Manager
      Contact Information

      Principal

      • Mr. Stuart Barrett, Vice President of Customer Service

      Customer Contact

      • Ms. Mary Casey, Customer Service Specialist
      Additional Contact Information

      Fax Numbers

      • (409) 981-3806
        Other Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      130 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      66 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jasmine S

      1 star

      04/11/2024

      customer service is untrained on proper timelines, supervisors dont exist ?????leaving families with TODDLERS AND INFANTS without power based on miscommunication within the company and also monopolizing a WHOLE area leaving no other choices for energy providers. many of my neighbors are banning together to get power. this company is a JOKE.

      Local BBB

      Better Business Bureau in Southeast Texas

      BBB Reports On

      BBB reports on known marketplace practices.

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