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Find a Location

Neches Federal Credit Union has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Neches Federal Credit Union

      676 Magnolia Ave Port Neches, TX 77651-2352

      BBB Accredited Business
    • Neches Federal Credit Union

      1955 Dowlen Rd Beaumont, TX 77706-3330

      BBB Accredited Business
    • Neches Federal Credit Union

      1254 Pearl St Beaumont, TX 77701-3620

      BBB Accredited Business
    • Neches Federal Credit Union

      2623 Nederland Ave Nederland, TX 77627-6001

      BBB Accredited Business
    • Neches Federal Credit Union

      2239 Nall St Port Neches, TX 77651-4207

      BBB Accredited Business

    Business ProfileforNeches Federal Credit Union

    Credit Union
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/2006

    Years in Business: 72

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Neches Federal Credit Union provides 10 locations to serve Southeast Texas. 


    Products & Services

    Auto Loans, Home Loans, Online Banking, Mobile Banking, Home Equity, Checking Accounts, Credit Cards.

    Business Details

    This is a multi-location business.

    Find a Location

    Neches Federal Credit Union has 12 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Neches Federal Credit Union

        676 Magnolia Ave Port Neches, TX 77651-2352

        BBB Accredited Business
      • Neches Federal Credit Union

        1955 Dowlen Rd Beaumont, TX 77706-3330

        BBB Accredited Business
      • Neches Federal Credit Union

        1254 Pearl St Beaumont, TX 77701-3620

        BBB Accredited Business
      • Neches Federal Credit Union

        2623 Nederland Ave Nederland, TX 77627-6001

        BBB Accredited Business
      • Neches Federal Credit Union

        2239 Nall St Port Neches, TX 77651-4207

        BBB Accredited Business
      Location of This Business
      676 Magnolia Ave, Port Neches, TX 77651-2352
      BBB File Opened:
      7/1/1989
      Years in Business:
      72
      Business Started:
      1/1/1952
      Business Started Locally:
      1/1/1941
      Accredited Since:
      9/1/2006
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Business Management
      • Mr. Jason Landry, President/CEO
      • Mr. Jason Duplant, VP of Marketing & Business Development
      • Ms. Kristen Butler, VP of Consumer Lending
      • Ms. Jill Sandberg, VP of Accounting
      • Ms. Vickie Conkle, Senior VP of Operations
      • Ms. Kristen Stewart, VP of Human Resources
      • Ms. Megan Hanks, Business/Community Development Officer
      • Ms. Paula Cappadonna, Senior VP of Finance
      • Mr. John Heard, VP of Information Systems
      • Ms. Marioreen Gibson, Financial Advisor
      Contact Information

      Principal

      • Mr. Jason Landry, President/CEO

      Customer Contact

      • Ms. Vickie Conkle, Senior VP of Operations

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/29/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      On December 19th, I noticed that I had items on my credit report from Neches Federal Credit Union. I was told by ************************** that that was a mistake and something happened within Neches and that they were correcting. I have called and emailed several times since Dec 19th and my credit report is still not updated and showing *********************************************************** order to receive either options the member must be in good standing. So if I was late I would not have been able to receive. This has caused a big issue for me personally and Neches is not correcting the mistake that they made.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Zacheriah P

      1 star

      08/04/2023

      This location in *********, ***** has gave me problems from day one. It is being managed by someone who I suspect and to my own opinion can't manage themselves for example I had a check I deposited in hopes to receiving my money only to be giving what appears to be a "I owe you" note...On top of this I overhear the manager asking the teller after receiving the paper note from the banking computer which states I should get my funds on the 4th, this totally rude and very unpolite manager was even asking the teller if in a weird smirking way if they could make me wait longer and the teller stated that they couldn't. Well now I find myself here on the date my funds should be available only to be told that it was still on hold and the manager would call back. The manager at PNC Bank that issued the check said it cleared and was cashed on the 24th by Neches and I needed to contact the manager at Neches so I call back only to be told that the manager wasn't in today so if that is the case they lied saying she was calling back for starters and on top of this said that my funds would be available on the 9th so thanks to the unprofessionalism of the staff at Neches Federal Credit Union in *********, ***** I will wait a total of 16 days to receive a check I had deposited and I will add the remark that this wasn't a payroll check ladies and gentlemen it was issued by PNC Bank so IF IT TAKES THIS LONG TO CASH A CHECK FROM A BANK ITSELF YOU CAN ONLY IMAGINE WHAT THE ***** WOULD DO WITH A PAYROLL CHECK IF YOU GET MY DRIFT....I STRONGLY RECOMMEND THAT YOU CONSIDER A MORE PROFESSIONAL BANKING SOLUTION AS NECHES IS ONE PROBLEM AFTER ANOTHER SO FIND OUT FOR YOURSELF OR SAVE YOUR TROUBLES.

      Local BBB

      Better Business Bureau in Southeast Texas

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