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Find a Location

Expert Auto Group, Inc has 1 locations, listed below.

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    Business ProfileforExpert Auto Group, Inc

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.89/5stars

    Average of 36 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/31/2015

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Expert Auto Group Inc are Used Car Dealers.

    Business Details

    Location of This Business
    4301 N Dixie Hwy, Pompano Beach, FL 33064-4245
    BBB File Opened:
    7/16/2015
    Years in Business:
    12
    Business Started:
    7/28/2011
    Business Incorporated:
    8/1/2008
    Accredited Since:
    7/31/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. (Mike) Mohamed Ghanem, Vice President
    • Ms. Ange Silva, Office Manager
    • Mr. Bassam Ghanem, President
    Contact Information

    Principal

    • Ms. Ange Silva, Office Manager

    Customer Contact

    • Mr. (Mike) Mohamed Ghanem, Vice President
    • Ms. Ange Silva, Office Manager
    • Mr. Bassam Ghanem, President
    Additional Contact Information

    Fax Numbers

    • (954) 943-9286
      Primary Fax
    • (954) 366-4398
      Other Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/13/2021

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    Purchased a2000 lincoln town car white. Vin# 1LNHM82W3YYXXXXXX on XX-XX-XXXX from expert auto group 4301 N Dixie Hey Pompano beach FL XXXXX. ****** ***** was the sales man. I had put down ***** deposit to hold the card. On XX-XX-XXXX I came in and paid another ****** Total price of car ********* total payments ********* 0 percent interest. XX-XX-XXXX I made a **** cash payment. XX-XX-XXXX I came in And made another **** cash payment. XX- XX- XXXX I wrote a check for $*** XX-XX-XXXX another Ck. For $*** paying off the card. *** said the not ever received either the **** or the **** both cash payments and no receipts for either payment as there was always a distraction one a lady came in the office to give *** my license plates. The other was a phone call and then *** came out to be rid of Ck engine lite in the vehicle. Each time *** put cash in pocket and helped put new plates on the car. I have 2 witnesses who knew my excitement in making large payments. I have bank statement withdra
    Read More

    Customer Reviews

    36 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kirsten E

    5 stars

    03/26/2024

    Thank you Sam for helping to make this overwhelming experience easy. I love my Audi Q5. I would highly recommend this dealership. Work with Sam!!!

    Local BBB

    BBB Serving Southeast Florida & the Caribbean

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