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Find a Location

Tremont Towing, Inc has 1 locations, listed below.

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    Business ProfileforTremont Towing, Inc

    Towing Company

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1747 Bay Rd, Miami Beach, FL 33139-1413
    BBB File Opened:
    8/27/2001
    Years in Business:
    40
    Business Started:
    1/18/1984
    Business Incorporated:
    1/18/1984
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Brad Hedrick, Manager
    • Mr. Keith Menin, Vice President
    • Mr. Manny Diaz Jr., President
    Contact Information

    Principal

    • Mr. Brad Hedrick, Manager

    Customer Contact

    • Mr. Brad Hedrick, Manager
    • Mr. Keith Menin, Vice President
    • Mr. Manny Diaz Jr., President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    15 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/07/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    I parked my car in a paid parking space near Bella Cuba on December 28, 2023. I paid for 2 hours and the receipt in the window as instructed. After dinner, we go to my car around 9:45pm to find my car gone. I called the tow company listed, and they did not have my car. As I was hanging up, two tow trucks simultaneously barreled into the parking area, and what appeared to be indiscriminately tow two random cars out of the parking lot. The tow company was different than listed on the sign. After calling Tremont who confirmed to have the vehicle, they refused to answer any questions about when the vehicle was towed, or who I could talk to in order to see the footage. The attendant admitted the South Beach towing business is involved in illegal activity. I have issue the wrong tow company is listed, which could cause police reports filed by mistake. Additionally, I have had my calls go unanswered by about the video footage with time stamps showing when my car was towed. I believe the company is running a scam that cannot be proven because no one can see the video of when these vehicles are getting towed.

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kelly T

    1 star

    12/04/2023

    My company car was towed last week after I paid for parking at pay by phone zone. Apparently part of my car was in a 30 minute loading zone spot. When I returned to my car it was gone. Found out Tremont had it. Went there prepared to pay the $332 they quoted me to get it out. The lady was so rude to me. Stated that because this is a company owned vehicle and not in my name they will not release it to me. I need a release letter from Corporate, signed by an officer of the company with a DL. That would be like getting *********************** to come to *****. Nothing I have provided will they take. Therefore it is costing $42 storage each day. This is a total money scam. They are abusing citizens.

    Local BBB

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