Business ProfileforGO Solar Power, LLC

GO Solar came out and designed my solar panel systemin August of 2023. They assured me they were installing a larger system then I needed in order to have a zero electric bill. Come to find out that I still have an electric bill six months later. Now they are stating that I need a backup battery system installed for another $15,500.00 on top of the $35,000.00 they were paid in September of 2023. I've reached out numerous times to *****************************, ********************* and *************************** since November of 2023. All they say is I was provided a quote for the backup battery on February 20, 2024, they are refusing to take responsibility for designing the wrong system. Go Solar and their employees do this for a living, they should have offered a backup battery system when designing, knowing the ******* electrical companies and their rates for buying back power. Being a business owner, I know that when an employee or I makes a mistake it is my job to make it right. I would like GO Solar to fix this issue by redesigning the right system. They will respond to the emails but then NEVER follow up with what they say.