BBB Accredited Business Profile

Firefighter.com, Inc.

Firefighter.com, Inc.

(772) 220-6827

Firefighter.com, Inc.

22 years in business
2740 SW Martin Downs Blvd Suite 404
Palm City, FL 34990
Fax Numbers
  • (772) 220-1895
Additional Phone Numbers
  • (866) 896-3473
  • (772) 475-6759
Additional Email Addresses
  • jldent12@gmail.com
  • kelly@firefighter.com
BBB File Opened: 12/23/2002
Business Started: 09/05/1995
Type of Entity
Corporation
Business Management
  • Ms. Kelly Dent, Office Manager
  • Mr. Thomas Dent, President
  • Ms. Janet Dent, Vice President
Business Category
  • Online Retailer
  • Clothing
  • Merchandising Services
  • Online Shopping
  • Product Sales

Additional Information
  • Firefighter.com, Inc. offers the following refund policy: Items that have been personalized are not returnable. To return or exchange an item, you must contact us within 14 days of the original ship date. Your items must reach us within 30 days ...
  • Firefighter.com, Inc. offers the following refund policy: Items that have been personalized are not returnable. To return or exchange an item, you must contact us within 14 days of the original ship date. Your items must reach us within 30 days from the ship date. To qualify, simply initiate the return by requesting a return authorization number by emailing support@firefighter.com. Please ensure that the item is in its original condition including: packaging, manuals, warranties, accessories, security seals, etc. Apparel must be unworn and unlaundered. Write your return authorization number on the outside of the package. Place a note with your Purchase Order Number inside the package along with the requested service. For your protection, we suggest all returns be sent back by a traceable carrier. The customer must pay all costs related to return shipping. After receiving and inspecting the returned merchandise, we will reimburse your credit card for the purchase price of the item, less the original shipping fee. If a refund is requested on an order that qualified for the free shipping option, the shipping fees will be deducted from the refund. Items received after 30 days will not be accepted for return. NOTE: Merchandise covered by manufacturer's warranty must be sent directly to the manufacturer for replacement or repair.

Products & Services
Firefighter, First Responder, Military and Police Shirts, Decals, Gifts, Gear, Custom Products and more. We offer shipping throughout the USA.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB accredited business

A+

Overview

We are a Firefighter Family Owned E-commerce Business that serves and ships to all US states and territories. We have approximately 2000 products ranging from Gear Bags and Tools to On and Off Duty Apparel and Gifts for the whole Family.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Firefighter.com, Inc.

Firefighter.com, Inc.

BBB ACCREDITATION SINCE 04/26/2018

Customer Review Rating:

50%
50%
This business has no complaints filed

Composite Score: