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          Opus Virtual Offices, LLC has 1 locations, listed below.

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            Business ProfileOpus Virtual Offices, LLC

            Office Services
            BBB accredited business

            Contact Information

            Multiple South Florida Locations

            Boca Raton, FL 33431-8559

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            Email this Business
            (561) 988-6900

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            Customer Reviews

            3/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            25 complaints closed in last 3 years

            13 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/26/2014

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Opus Virtual Offices provides the most complete Virtual Office program available in the industry, with more than 500 locations in the US, giving you the corporate image you require

            Business Details

            Location of This Business
            Multiple South Florida Locations, Boca Raton, FL 33431-8559
            Email this Business
            BBB File Opened:
            4/5/2012
            Years in Business:
            14
            Business Started:
            3/4/2010
            Business Incorporated:
            3/4/2010
            Accredited Since:
            11/26/2014
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Yori Galel, CEO
            • Maryellen Jornet, Director of Operations
            Contact Information

            Principal

            • Mr. Yori Galel, CEO

            Customer Contact

            • Mr. Yori Galel, CEO
            • Maryellen Jornet, Director of Operations
            Additional Contact Information

            Fax Numbers

            • (561) 988-6901
              Primary Fax
            • (561) 988-6869
              Other Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            25 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/01/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Resolved
            I started this service with very good intent to use it. I have since run into some financial issues that has caused me to not be able to afford even child care, so I certainly cant afford this extra money monthly. I went into my account to cancel and it had a date prepopulated to end my services on 5/27. I changed the date to 5/1, the confirmation email says 5/27. I sent an email to the company explaining my financial situation and asked that the date in fact be 5/1. This ask is so that I can at least try to honor their policy of 30 days cancellation notice which still wasnt clear/known to me until I went into cancel. But I heard back from them telling me that they cant change the date to 5/1. This to me says they are only concerned about the customers money and not the individuals as people. 5/27 is more than 30 days giving them a chance to bill me again causing me to be more in arrears. DONT DO BUSINESS WITH THEM. Now that they are not honoring their own policy I seek to have all of my money refunded to me. I havent even used the service. I started this service mid January 2024. I believe Jan 27, 2024 according to my email chain.
            Read More
            Read 24 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Brian P

            10/07/2022

            Aside from this company being the most expensive, their customer service is not it. I carried out my 3 month contract and canceled on the 3rd month because I no longer want to do business with this company. I woke up one morning being charged the amount after canceling. I have all the emails to prove it. I called support and she transfer me to the billing department. The billing department lady immediately just started telling my about the contract rules fine print WITHOUT EVEN LOOKING AT MY COMPANY, DIDN'T EVEN PULL IT UP! On the phone yawning! Disrespectful! My next step is legal action because I truly feel disrespected, and not taken care of like a consumer of this company should be. FIND ANOTHER COMPANY TO DO BUSINESS WITH, OPUS JUST WANTS YOUR MONEY! They don't care about their customers satisfaction, service is trash, difficult to get in touch, my mail didn't get delivered to them 3 different occasions.I will be taking legal action for multiple reasons, it's not the money, it's the principle. This is not my first rodeo with disrespectful companies. I will get my refund one way or another.
            Read 3 More Customer Reviews

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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