13 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Ed W
2 stars03/19/2024
Looked OK coming out of the box. Six months later the paint was bubbling and peeling off in large pieces. This is the third (and last) mailbox I have purchased from this company and all three did the same: horrible. Next time I'll just strip it down and paint it myself. The yard nazis will just have to deal with it as this is the company from which we are approved to purchase. It is a reasonable expectation that for the amount charged for these boxes they should remain "beautiful" for more than a few months.
The Beautiful Mailbox Co. Response
03/20/2024
Dear ******************,
We had our customer service department leave you a voicemail. Im not sure what is causing your paint issue but if it is indeed a warranty issue, we will gladly replace it at no charge to you.
Sincerely,
***** Corsetti
VP
Beautiful Mailbox Company
Review from Bob P
4 stars01/17/2024
Great company to do business with Seth is terrific, excellent customer service Can’t say enough good about this companyReview from Jane P
5 stars07/11/2023
*** was installing new mailboxes for our development. **incidentally we were planning to install pavers on our driveway, which would necessitate moving the mailbox over a few feet as we were widening the driveway. The mailbox was installed before the *** approval to move it over came through, but Beautiful Mailbox ** was incredibly accommodating, and within a few days, the workers came back to relocate the new mailbox where we needed it moved. Very responsive and kept us informed along the way.The Beautiful Mailbox Co. Response
07/13/2023
We want to thank you for taking the time to post this review.
We are very glad that you are happy with our response time and service.
Review from Ma A
1 star11/16/2022
I have to replace my mailbox as it's the original from 10 years ago. Beautiful Mailbox is the approved vendor by the **** I made the call to them on February and issued payment with the completed form. Check was even cashed in February 2022. It is now November 2022 and my mailbox is still not installed. I had made several attempts at reaching them with NO response. This has been a horrendous experience.The Beautiful Mailbox Co. Response
11/18/2022
I apologize that there was a miscommunication with our customer service department.
My crew reported that the mailbox was installed yesterday.
If there is anything that we missed please don't hesitate to call and or me directly
*********************; *********************************
Review from Frank S
5 stars10/14/2022
Very easy to talk with a person that new what they were doing. Very quick to ship products. I wish more companies were like this company.Review from Jaime G
5 stars09/10/2022
My mailbox was installed by the HOA. A year after it was installed a car hit it and damaged it. I called Beautiful Mailbox Co and in a few days, they came, removed the damaged mailbox and post, installed a temporary one. A couple of weeks afterwards they came back with the repaired mailbox and post and reinstalled it. Very happy with their workThe Beautiful Mailbox Co. Response
09/12/2022
Thank you for taking the time to post your review. We appreciate your businessReview from Gilbert G
5 stars07/16/2022
Our subdivision started looking into replacing the 52 mailboxes at the beginning of the year. After looking into other options we decided back in May to purchase them from Beautiful Mailboxes. **** was great in giving us the best price and promised a swift installation. On July 13 the installation was started and completed on July 15th. Thank you Beautiful Mailboxes for a job well done! I would highly recommend them to any subdivisions that need to replace their mailboxes.***************************, *** President.The Beautiful Mailbox Co. Response
09/12/2022
Thank you for taking the time to post your review. We appreciate your businessReview from Steven T
1 star04/28/2022
Nice when it was installed. It's deteriorated greatly in only a few years - faded paint, numbers falling off, the spring on the door breaking, etc. This is happening throughout our subdivision. We were required to get them, but many have removed and replaced them with other mailboxes from Home Depot, etc. I wouldn't buy it again, nor recommend it.Review from Linda D
5 stars02/26/2022
Our community replaced our original mailboxes with new ones from Beautiful mailboxes. This was the same company that installed and maintained our original mailboxes at the inception of our community. Since we had a great track record with this company for over 20+ years, it was a no brainier to contract with them for new ones. Our project began during Covid which presented its own challenges, but beautiful mailboxes maintained professionalism and understanding during the entire process. They guaranteed our prices and we’re able to fabricate and install the boxes in a timely fashion, bwhile working under the constraints of supply chain issues. The entire process was easy and our entire community is now enjoying our new mailboxes.Review from James Y
5 stars02/04/2022
Extremely professional company - Great product! The management and staff at Beautiful Mailbox Company are friendly and deliver on their promises. Our HOA and neighborhood have been very satisfied with the product and the service. We highly recommend this company. J. Forrest Young, HOA President
Customer Review Rating
Average of 13 Customer Reviews
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