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          Deelat.com has 1 locations, listed below.

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            • Deelat.com

              5220 NW 72nd Ave STE 28 Miami, FL 33166-4858

            Business ProfileDeelat.com

            Industrial Supply

            Contact Information

            5220 NW 72nd Ave STE 28

            Miami, FL 33166-4858

            Visit Website
            Email this Business
            (888) 667-5776

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            5220 NW 72nd Ave STE 28, Miami, FL 33166-4858
            Email this Business
            BBB File Opened:
            2/25/2015
            Years in Business:
            9
            Business Started:
            2/1/2015
            Business Started Locally:
            2/15/2010
            Business Incorporated:
            2/15/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Myprojectorlamps
            • Boon Trading Company LLC
            Business Management
            • Mr. Michael S. Newman, CEO
            Contact Information

            Principal

            • Mr. Russell Snyder, Director

            Customer Contact

            • Mr. Russell Snyder, Director
            • Mr. Michael S. Newman, CEO
            Additional Contact Information

            Fax Numbers

            • (305) 674-4469
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/02/2021

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            I purchase a urinal from Deelat. They were up front when I purchased this that they did not supply the required "spuds, or flanges" in order to attach the urinal to the fresh water inltet and drain outlet pipes. However, they did not tell me these parts are not available anywhere in the planet!. My plumber called them on two ocassions. I have called them on three ocassions. I have emailed them twice. I have contacted their outlet in Calgary, Canada. I have emailed their Australia branch. I have searched the internet. I have tried two plumbing supply companies in the UK (thinking this type of urinal is used in Europe). I have asked Deelat to email a billable FedEx label to me so I can return this item to them. I have asked them to provide me with a plumbing supplier who handles these items which would fit the urinal. They have not done either. Could you help me? Thank you very much, ****** ********
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Anthony Yorlano

            05/02/2021

            Ordered 13 pumps and waited 2 weeks to receive them when told it would be 1 week shipping that I paid for. Next all 13 pumps are 220v not 110v but they ALL came with the standard 110v male plug. Reached by phone with NO help at all from their support guys, anyone I needed to talk to was never in the office and they would get back to me. Well Im still waiting for that call. Reached out by email to Support and Sales with No response as well. Just over all POOR service and POOR SHIPPING AND POOR COMMUNICATION and finally a POOR CHECKING SERVICE to make sure what's leaving the facility is ready and correct.

            Deelat.com Response

            05/14/2021

            This order was flagged by our ***** department due to a mismatch of billing and shipping information. On the same day of the transaction, we called and emailed the customer. We sent a follow up email 3 business days later. Customer proactively reached out to us the following week. After confirming the identity of the customer, we shipped the order. The customer paid $0 for shipping. Shipping was complimentary. Upon receipt of the product, the customer identified a mismatch in the specs of the pump. We provided two solutions: 1) Accept a discount/refund for the mistake caused by our team 2) refund the order. The customer chose option 1 as the right solution for his order. We reached an amicable result for the order. On behalf of our entire sales team, we apologize that Mr. *******'s first shopping experience at DEELAT was not seamless. There were circumstances outside of our control that slowed down the order. We hope we have another opportunity to earn his business in the future.

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

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