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Find a Location

Ace Fence Company has 1 locations, listed below.

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    Business ProfileforAce Fence Company

    Fence Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/30/2007

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2773 NW 26th Street, Fort Lauderdale, FL 33311
    BBB File Opened:
    9/21/1998
    Years in Business:
    19
    Business Started:
    3/6/2005
    Accredited Since:
    11/30/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 06-F-13256-X for this business, issued by Broward County Contractors License. The expiration date of this license is 6/30/2024.

    These agencies may include:

    Broward County Contractors License

    1 N University Dr

    Plantation FL 33324

    (954) 765-4400

    https://www.broward.org

    BBB records show a license number of U-21216 for this business, issued by Palm Beach County - Contractors. The expiration date of this license is 9/30/2025.

    These agencies may include:

    Palm Beach County - Contractors

    PO Box 3715

    West Palm Beach FL 33402

    (561) 355-2264

    https://www.co.palm-beach.fl.us

    Alternate Business Name
    • Hillside Fence Company, LLC
    Business Management
    • Mr. Alexander Kelin, Owner
    Contact Information

    Principal

    • Mr. Alexander Kelin, Owner

    Customer Contact

    • Mr. Alexander Kelin, Owner
    Additional Contact Information

    Fax Numbers

    • (954) 731-8859
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/04/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    I paid these peoplee the whole Amount of money because I thought they had done their job correctly,But one of the poles after the fence installation was wobbly,and still is. It seems it was not attach yo the floor, This fence was installed more than 3 months ago. I have emailed them, sent videos and pictures with no answer from the business. I havent been able to use the fence because I am afraid it will fall , I explained to them that my neighbor agreed with attaching the fence to his wall. So it should be a 10 mins job *** and still they havent fixed. Once they emailed me back more than months ago or more saying to be patient. Now they dont even answer emails or calls. I closed the bbb complaint before in good faith. But obviously the good faith was on my part only. Also this company advertise itself as a bbb A+ ( is it really ) I want the BBB to find out about maybe false advertising on their part.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bill H

    1 star

    03/26/2024

    The fence repairs were done on Jan 3rd and 4th, 2024.On day one, the first issue was sloppy, uneven worknothing major. However, they acted as if they were doing us a favor by correcting it. Pictures are available.Six weeks later, we had our sprinkler system repaired and discovered they had broken the main sprinkler line and filled it with concrete. When photos were shared, the response was, Read the fine print we are not responsible.And now, after less than three months, one gate post that shows no signs of impact or damage is so out of alignment that the gate will no longer open or close. They deferred any blame when contacted and wanted $700 to fix it.As a BBB-rated company, it was not the least expensive estimate we received; one would expect better standards and some accountability. On both fronts, Ace Fence *** failed. We are out of pocket for the post-replacement and sprinkler repairs.All of the issues were photographed, and everything is documented through email correspondence with their operations manager if the BBB wishes to confirm the validity of this review.

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