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Find a Location

Premium Seats USA LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPremium Seats USA LLC

    Event Ticket Sales

    At-a-glance

    Customer Reviews

    1.25/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2450 Hollywood Blvd STE 502, Hollywood, FL 33020-6626
    BBB File Opened:
    3/13/2007
    Years in Business:
    17
    Business Started:
    5/3/2006
    Business Incorporated:
    10/20/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 48047 for this business, issued by Hollywood, City of

    These agencies may include:

    Hollywood, City of

    2600 Hollywood Boulevard

    Hollywood FL 33020

    (954) 921-3225

    https://www.hollywoodfl.org

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • MiamiDolphinsTickets.com
    • Red Carpet Event Hospitality
    • Premium Experiences USA
    • Las Vegas Enterprises
    Business Management
    • Mrs. Lena Siegendorf, COO
    Contact Information

    Customer Contact

    • Mrs. Lena Siegendorf, COO
    Additional Contact Information

    Fax Numbers

    • (954) 342-3840
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying tickets to the big game or concert? Don't get scammed

    Customer Complaints

    18 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/03/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    This company is a SCAM!!! DO NOT TRUST THEM, DO NOT PURCHASE ANYTHING FROM THEM. THEY WILL SELL YOU A "PACKAGE" DEAL THAT IS SUPPOSED TO COME WITH MERCH AND FOOD/DRINK VOUCHERS AND THEY NEVER DELIVER. From the sound of the rest of the complaints, I am not the only one they have screwed over! I paid 600 for 2 tickets that should have only been 140 because they were basic tickets that didn't come with ANYTHING!! I am so pissed! They only "create" a shipping label to fool you but never send anything.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Laura G

    1 star

    10/30/2023

    I spent $609 for the Diamond Fan package for the MercyMe concert at Van Andel Arena on 10/8/23. Shame on me for not reviewing all the bad reviews for this company! What I got was: floor seats jam packed with everyone else - to the point where I couldn't even move without elbowing the person next to me. No special entrance - no special parking. And, merchandise consisted of a generic poster of MercyMe, a water bottle and a bag. Wow - what a *** ***. This is truly *****!!!

    Premium Seats USA LLC Response

    10/31/2023

    The Diamond Fan package acquired for MercyMe's performance at the ********************** on October 8, 2023, comprised the following components as previously outlined in the seller notes prior to purchase:

    - Premium reserved floor ticket, offering seating within the first fifteen rows of the stage.
    - Specially designed tour merchandise.

    The tour merchandise, as well as a pair of tickets allocated in Floor ***** L, were successfully delivered to the customer, adhering to the specified package details. It's important to note that our package did not include any provisions for special entrance access or parking privileges.  It is also important to note that we operate on the secondary market and ticket prices may be above or below face value, dependent of the current market value.

    Local BBB

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