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            Business ProfileforNational Highway Safety Administration, LLC

            Driving School
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/9/2016

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            National Highway Safety Administration, LLC.

            Products & Services

            This company offers nationwide online driver's education.

            Business Details

            BBB File Opened:
            7/26/2016
            Years in Business:
            12
            Business Started:
            8/25/2011
            Business Started Locally:
            8/25/2011
            Business Incorporated:
            8/25/2011
            Accredited Since:
            9/9/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Josiah Maki, Director of Operations
            • Mr. Magdiel Fernandez, Managing Member
            Contact Information

            Principal

            • Mr. Josiah Maki, Director of Operations

            Customer Contact

            • Mr. Josiah Maki, Director of Operations
            Additional Contact Information

            Email Addresses

            Industry Tip

            BBB Tip: Finding a good driving school near you

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/24/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            I was given this as a credible way to achieve ELDT training towards my CDL license but when I went to my DMV they told me this wasnt what I needed. Therefore, I went to a driving school to inquire and to get a better understanding because I received a certificate from this company. They told me is was for nothing and that I wasted my money, so in order for me to obtain my license, I had to enroll in driving school and the ****** I paid for this certificate was for nothing!! I would like a refund because its false information!! Its not fair to spend this type of money to turn around and have to take a course thats accredited that costs ******* and has the correct credentials
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Aileen M

            07/19/2022

            Why does this company have 4.5 stars review in ****** reviews and zero complaints in BBB? My teenager dutifully took this course learning stupid things like ******************* inventing automobile, and all kinds of other fluff. The entire course had nothing to do with road rules and highway safety - the actual relevant stuff the *** wants new drivers to learn! This is a complete waste of the student's time and people's money! Do yourselves a favor everybody - just pick up a *** Handbook and learn from that! This company is a scam, a joke. The course was put together by someone who just googled history of cars. My husband could not believe the stupid topics in the course either! I would highly question those fake reviews in ****** and in their website. Why they are still in business is outrageous!

            National Highway Safety Administration, LLC Response

            09/16/2022

            Hi **************, Thank you for your feedback. We're sorry that you felt our course contained unnecessary content and for that reason, was less than satisfactory. Specifically, you noted in your review that the course included content that seemed unrelated to actual driving skills. We understand that some content, such as the history of the automobile, may seem out of place in a teen driver's ed ******* However, this kind of content is often required by State regulatory authorities to be included as part of teen driver's education. The State for which your teenager completed the course is no exception. State agencies (that is, agencies like the ********** of ***** Vehicles or ****************************, etc) who approve online driver education courses dictate what content must be included in teen driver education courses. If we do not include all content required, they will not approve providers like us to offer our course to the public. Therefore, we must include this content in our ******* You also stated that the entire course had nothing to do with road rules and highway safety. However, the course your teenager took included topics such as: "Signs, Signals, and Highway Markings", "Vehicle Code and Rules of the Road", "Differences in Urban and Rural Driving", and "Pedestrian Safety", to name just a few. In summary, in order to offer online driver education courses, we must develop curricula that meet rigorous State standards. These standards always include material about road rules and highway safety. At times, they may also include information that is historical in nature, or material regarding the dangers of alcohol and drug abuse, even if that information does not immediately appear to be relevant to the act of driving a vehicle. We thank you for using our service and we're glad that ultimately our course was able to help your child obtain their driver's license.- NHSA ****************

            Customer Response

            09/16/2022

            I suggest you open the course yourself and you will see a lot of outrageous fluff content. I would give you examples but since my kid had already passed and received certification from your online course, I cant access the actual course anymore. I remember it had really frivolous content - things about ******************* and *********************** My son was so upset he wasted hours on your online course and practice tests when none of that was on the actual *** test. He was ******, your course was a waste of time and money and total BS.. He studied the *** Handbook instead and then passed! The *** Handbook has everything a student needs, your online school should be looked at. Im not sure why you have a lot of positive reviews, they may be fake reviews? I should have taken screenshots of the course content. Anyway, I suggest you go in there and investigate and see the course for yourself. Good thing it was not an expensive course but really not a good use of a teenagers time and brain space.

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