Customer ReviewsforSouth Florida Diving Headquarters

In business it is never how you manage things when everything is fine, it is how you manage a situation when it has gone awry, like I do with my customers, with an open ear and mind, willing to find my faults and find a common solution to make everyone happy. However, at SFDH, this isn't the case, especially when you realize this place is run by less than desirable people. Its worth noting, you may believe you're in a T-shirt shop instead of a dive shop.I called and talked to ****, who I guess is the owner/manager, because I was more than ****** off about the crew and the operation in general, but **** doesn't like "cuss words" (tip for ya, ****, most adults use the word "Profanity"), but he and his crew should check their language in front of everyone too, especially since the expletives were flying out of their mouth in front of a child who was on the boat too! But I get it, **** tried to control the conversation he was having with me and I refused to allow him to, sorry ****** I know that stupid tactic and whenever someone implements you prove that you're in the wrong and unwilling to hear the ever present problems which clearly exist with your operation, especially when a clearly frustrated customer is on the phone, it shows you're just trying to control the situation which is NOT professional, but neither is your entire operation.Set aside their rancid business practices and horrible customer service, this operation is dangerous, they simply do not care about safety, at all.