At-a-glance
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Overview
Business Details
- Location of This Business
- 1201 W Cypress Creek Rd STE 100, Fort Lauderdale, FL 33309-1907
- BBB File Opened:
- 5/1/1998
- Years in Business:
- 20
- Business Started:
- 4/26/2004
- Business Incorporated:
- 7/17/1992
- Accredited Since:
- 2/27/2009
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- CruiseOne.com
- Dream Vacations
- Additional Contact Information
Fax Numbers
- (954) 958-3694Primary Fax
- (954) 958-3703Other Fax
- (954) 958-3694
Customer Complaints
6 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/24/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Tami M
12/02/2022
CruiseOne, Inc. Response
12/05/2022
Group bookings are much more complicated than individual hotel reservations as the contract is held at a corporate level. These contracts often call for responses from individuals requiring additional information, such as air information, needed to carry out the agreement. While advisors try to provide as much flexibility to guests as possible, deadlines in the contract require continued follow-up if the necessary information is not obtained.
We encourage you to continue to work with the franchise owner so that your travel experience is a positive one.
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