723 Customer Reviews
Review from Laura B
5 stars09/19/2024
Thank you for concise counseling on my loan options; very knowledgeable and helpful.
Debthelper.com Response
09/20/2024
Thank you. We're here to be knowledgeable and helpful. We are glad to hit our *****Review from Victor H
5 stars09/17/2024
When I called them I was forwarded to voice mail. A few minutes later they called me back.The lady was very professional and polite. She explained everything to us. Would call again.Debthelper.com Response
09/18/2024
Thank you for leaving us a voicemail. It's very satisfying to return calls instead of keeping clients on hold waiting and waiting and waiting. YES! we check our voicemail and we reply! Thank you again for sharing it online. We're glad to help and we'll be here to answer your call again... or your voicemail ;)Review from Michael S
5 stars09/17/2024
My spouse and I had our Reverse Mortgage counseling session today with **** *. and it was very positive. **** was very knowledgeable (under his role of counselor), provided excellent information, and answered all of our questions. He made sure we understood everything, and was very pleasant as well.Thank you ****!Debthelper.com Response
09/18/2024
Thank you for your review. We are pleased your decision to get reverse mortgage counseling with us has been an enjoyable and informative one.Review from Natalie C
1 star09/17/2024
I had a manager leave me a completely condescending voicemail after I decided to cancel the program. He was extremely pushy which led me to the decision to cancel. I happened to pick up his call unintentionally and he again tried to belittle me and incredibly rude. As someone who stated he had been a manger for quite some time it should be common knowledge on how to interact with your clients.Debthelper.com Response
09/18/2024
We never want anyone to feel belittled or talked down to, in fact, that's the opposite of our intention. Counseling is a space where you can openly talk about your financial troubles and find practical solutions that make sense for what is going on in your life right now and a plan that could work for your financial future. We thank you for identifying this situation and we're diligently working on a resolution.Review from Dennis M
5 stars09/17/2024
Our Counselor **** *. was very pleasant, professional and informative. He explained all the documents and answered all our questions with patients, providing detailed answers and made sure we completely understood and got the answers to our questions. All in all, he was a great Counselor, thanks ****!!Debthelper.com Response
09/18/2024
Thank you for sharing your experience. It was a pleasure assisting you.Review from Erin F
5 stars09/12/2024
After much consideration we chose to pursue a **** loan. **** was very professional, courteous, and engaged throughout the counseling process. We highly recommend **** and ******************************Debthelper.com Response
09/17/2024
Thank you for your 5 star review. Thank you for your vote of confidence in our services.Review from Barbara C
5 stars09/12/2024
I decided to do a Reverse Mortgage. Pedro ******* answered all my questions and made me feel a lot more comfortable in feeling that I was making the the right decision to meet my needs.I would recommend Debt helper for counseling about their needs.Debthelper.com Response
09/17/2024
Our reverse mortgage counseling session is designed to do exactly this. Thank you for letting us know that we've provided you comfort in your decision.Review from Linda V
5 stars09/08/2024
For me, it is really hard to seek and discuss my financial picture. Debthelper, Doug Wiles, took me down this road very slowly and if i did not understand anything he would talk me through any doubts i had. He made me feel a lot more comfortable about the decision that I was planning to make. Thank you Dave for being patient with me.Debthelper.com Response
09/09/2024
We're very happy to read this *****. Thank you for sharing.Review from Franklin K
5 stars09/06/2024
We were very pleased with our consultation He was very patient and thorough.. We had no problems.Debthelper.com Response
09/09/2024
We are very happy everything went as designed. Thank you for your 5 star review.Review from Barbara T
5 stars09/04/2024
**** was most knowledgable very good. He answered every quesrion i had and gave me info on any that he couldnt. Very pleasant and i was a little intimidayed at ***** but after the first few minutes was completely at ease.Debthelper.com Response
09/05/2024
Thank you for your review of ****'s counseling session. We are so happy he was able to put you at ease.
Customer Review Rating
Average of 723 Customer Reviews
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