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Find a Location

NexCar USA, LLC has 1 locations, listed below.

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    Business ProfileforNexCar USA, LLC

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/12/2022

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    NexCar USA, LLC is a used car dealership

    Business Details

    Location of This Business
    2980 W Oakland Park Blvd, Oakland Park, FL 33311-1226
    BBB File Opened:
    8/21/2017
    Years in Business:
    7
    Business Started:
    9/12/2016
    Business Started Locally:
    9/12/2016
    Business Incorporated:
    12/18/2014
    Accredited Since:
    5/12/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Car Concepts
    Business Management
    • Mr. Edward Cyrino, Manager
    • Mr. Rene Borges, Executive Assistant
    Contact Information

    Principal

    • Mr. Edward Cyrino, Manager

    Customer Contact

    • Mr. Edward Cyrino, Manager
    • Mr. Rene Borges, Executive Assistant
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    This ***************** Calmly 2017 White. Vehicle identification Number *****************.NEXcar Sold a brown ****** Car at ******** On Friday 9/8/2023: I was in NEXcar USA ********************************************************** to purchase a car. I test drove the, it was driving good but upon opening the bonnet the coolant reservoir was open. Coolant spilled out. *** you co- worker said is because it was over filled. IT is engine issue. Sunday 9/10/2023: On way to ******* after 70 miles I had car making sound like Boiling water. Dashboard light warning coolant temperature to hot in red. Stopped on Highway nearby gas station for the car to cooldown. Returned to *******.Monday 9/11/2023: At NEXcar dealership, they scanned the car, they said issue with water pump and belt. They stayed with car for 5 hours fixing it. I told them I will be driving the car for long distance. They better honestly get the issue and fix it. Drove the car, but it had some hesitation. Misfiring but took it, thinking maybe because they put new fluid.9/12/2023: shipped the car to *******. 9/21/2023: Drove the car to work, nearby work, the boiling sound from engine came back again. Car dashboard light warning ****** over Heating, Coolant temperature too hot and also another light came on Vehicles Stability Control needs to be checked.9/23/2023: took the car for diagnosis in ****************************************** dealership, they found out the all-car ****** is bad, the car needs a new engine. I have attached their finding information; you can call them for your follow up or investigation.9/27/2023: NEXcar shipped the Car for to ******* for fixing. The Car may needs a new engine. They have lied to me three time to buying a Car with a bad engine. When I found the car I a problem, they lied that it is fixed but the same problem Occurred within a Week. They Knowingly sold me a Car with a bad ****** at 20.907.44 and I financing it. I want them to refund ******** and refund **** dollars to me.
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rhawan C

    5 stars

    06/30/2023

    Highly recommend, Good cars and excellent conditions. Also did my oil change there was great experience

    NexCar USA, LLC Response

    07/03/2023

    Thank you so much for your kind words! We really appreciate the time you took to leave us a positive review. We work hard to ensure that our customers receive the best service possible, and we're glad to see that you were satisfied with your experience.If you ever need anything else from us, please don't hesitate to reach out.Thank you again for your support!

    We at Nexcar truly appreciate your business, and were so grateful for the trust youve placed in us. We sincerely hope you are satisfied with your purchase. :)

    Local BBB

    BBB Serving Southeast Florida & the Caribbean

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