Business ProfileforRosner's Inc.

My GE fridge purchased at Rosners in 2020 stopped cooling, 2/2/24. I contacted ****** I have a home appliance plan.was scheduled for an appointment 2/10/24. The tech said, sealed system fridge, purchased for $9000 at Rosners & never broken before had been tapped. Meaning pierced which doesnt allow them to touch it. He suggested calling GE, said all sealed systems are a warranty 5 yr. GEs tech came few days later & said the same. The valves placed no one has touched the fridge voided warranty, they couldnt touch. I called ****** came back & did the same again. Saying I needed to contact the store I bought it from. I pulled receipt & remembered I purchased a 5 yr warranty at rosners for $500. I called Rosners who said call the warranty ***** I did. 5 days & guess what, rosners warranty uses ****** ***** again. He said, call Rosners again & demand new fridge or fix it. Unfortunate ***** being contractors for Rosners warranty couldnt do anything. I called rosners again, ***** called back. She told me shed talk to her boss & call, she didnt. I called 2 days later, she hadnt talked to her boss & hung up on me. Hanging up reflects the ************** of people theyre hiring to represent. I called back requested manager, they refused to connect me, but put ***** on a salesman. He couldnt call GE but would wait till wed. (4 days) ******* came in store. He said he would call back. No call back by ********************** called & said GE doesnt have a 5yr warranty on any systems (this isnt true). ***** said that GE cant do anything. Im not a fridge tech. I have no fridge over 7 wks & no one takes accountability. I was sold a used or pierced fridge for $9000 plus $500 warranty. Hang *** poorly reflect Rosners. Rosners needs to fix this. I want my warranty money back since, warranty is fake. Look on BBB this is a common complaint for Rosners. No one wants association w/ poor customer service, used or damaged products, hang *** & fake warranty.i emailed many times.