Business ProfileforLindstrom Air Conditioning & Plumbing

I am writing to formally lodge a complaint against Lindstrom Air Conditioning and Plumbing regarding a recent service visit to my residence. My name is *************************, and I reside at ***********************************************************************************************. My contact number is ************, my email address is **************** June 13, 2023, I initiated a service contract with Lindstrom Air Conditioning and Plumbing, located at ******************************************************************************, ************, with the understanding that I would receive reliable and honest service for my **** needs.Unfortunately, on November 20, 2023, and again on March 26, 2024, Lindstrom technicians were dispatched to my home to detect a freon leak in my air conditioning system. Despite my concerns and the previous diagnosis of a leak, both technicians failed to identify any leak during their inspections. Moreover, during the initial visit on November 20, 2023, the technician did not even perform an electronic freon leak test, which is standard practice in such situations. It should be noted that my air conditioning system is only 2 years old.On March 26, 2024, despite the lack of a conclusive finding of a freon leak during both visits, I was unjustly charged $182.75 to my account for services rendered. This appears to be a clear case of exploiting consumers, especially senior citizens like myself, for financial gain. Money is important to me because Im on a fixed income.In my attempt to seek resolution, I contacted *******************, Manager of Lindstrom Air Conditioning, on March 28, 2024. However, ************ insisted that I am still responsible for the charge, despite the failure to identify any issues with my air conditioning system.It is evident to me that this situation reflects unethical business practices within the **** industry, and I refuse to be taken advantage of. Therefore, I demand that the charge of $182.75 be removed from my account immediately.I trust that Lindstrom Air Conditioning and Plumbing will rectify this matter promptly and restore my confidence in their services