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          East Coast Mechanical, LLC has 1 locations, listed below.

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            Business ProfileforEast Coast Mechanical, LLC

            Air Conditioning Contractor
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.16/5stars

            Average of 37 Customer Reviews

            Customer Complaints

            51 complaints closed in last 3 years

            12 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/31/2007

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            East Coast Mechanical offers air conditioning, plumbing, electrical and home warranty services.

            Products & Services

            From routine repairs and maintenance, emergency service and expert equipment replacement, ECM is ready to meet all your needs for plumbing, heating, air conditioning, drain cleaning, and sewer replacement.

            Business Details

            BBB File Opened:
            6/9/1989
            Years in Business:
            38
            Business Started:
            3/8/1986
            Business Incorporated:
            10/9/1989
            Accredited Since:
            1/31/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • ECM
            • ECM Service
            Business Management
            • Mr. Jose Ramirez
            • Ms. Milinda Barklow, Customer Service Manager
            Contact Information

            Principal

            • Mr. Jose Ramirez

            Customer Contact

            • Mr. Jose Ramirez
            • ECM
            Additional Contact Information

            Fax Numbers

            • (561) 736-6531
              Primary Fax

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            51 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/29/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            We have used ECM for quite sometime.We had a service rep come to check our air conditioner which was not blowing cold air.The service rep was not accurate in his advise as well as not even being able to identify the cause of our problem.We were told a new unit was needed at the cost of $9000.When someone else looked at it there was a leak in one of the pipes Refrigerent was added and the unit is working properly.If the service rep ***** want to sell us a unit this problem could have been solved at no additional cost to us.ECM takes no responsibility for any cost that should have been covered if the problem was found by them.Signed a very unhappy and former customer
            Read More

            Customer Reviews

            37 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Brian H

            02/05/2024

            I be came a customer thru Home Depot in 2022 thru a promotion. Well in Dec 2023 they email me a flyer for a 29 point a/c tune-up for $49.00. On 1/19/24 they came to the house, first thing was told to the tech was having problem with the Thermostat and he responded he don't work on Thermostat, but that is the fist thing on their list. He said we have to get it fix and he will come back at no charge, that was Friday. So on Saturday I called the company to request a credit for the $49.00. I s/w a mane and he said he will put in for the credit to that dept. My son replace the Thermostat over the weekend, so I called back that Monday s/w a lady and she told me I was charge for Friday and will be charge again if the tech come back to the house even he did nothing. I looked up company on Sunbiz own by **** * ******* live at ***** ** ******* ***** **, Jupiter Fl *****. He must know the rip off that his company his doing. S/W his mgr telling me they have 2 difference tech that don't work on Thermostat. So why send him out to do a tune up if can;t do the work.

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

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