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Find a Location

Independent Tree Service LLC has 1 locations, listed below.

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    Business ProfileforIndependent Tree Service LLC

    Tree Service

    Current Alerts For This Business

    Licensing:
    On 09/09/2020 BBB confirmed that Independent Tree Service LLC had not obtained a necessary license from Montana Department of Labor & Industry. BBB encourages you to contact the following agency or agencies to confirm this information: - https://www.dli.mt.gov - 406-444-6543

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Independent Tree Service LLC offers tree and landscaping services.

    Products & Services

    Tree Service

    Business Details

    Location of This Business
    Kalispell, MT 59901-7273
    BBB File Opened:
    3/12/2015
    Years in Business:
    10
    Business Started:
    11/14/2013
    Business Incorporated:
    11/14/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Business Management
    • Mr. Herbert D Waldruff III, Member
    Contact Information

    Principal

    • Mr. Herbert D Waldruff III, Member

    Customer Contact

    • Mr. Herbert D Waldruff III, Member

    Industry Tip

    BBB Tip: How to hire a reputable arborist or tree service company

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sam T

    1 star

    12/07/2022

    Deceitful! Beware of hidden fees! **** came recommended from a friend. I was out of town during the storm in early November 2022 and a tree fell on our house (thankfully little damage). My wife was unable to get the largest part of the tree off the house. She contacted Independent Tree Service from the recommendation of a friend. They came and said they would need to come back with an additional hand and different equipment. They also said they did not have enough time to provide an estimate due to how busy they were. (understandable considering they were probably pretty busy from all of the storm damage around the valley). BUT, what they could have easily said was- We consider this emergency service and we charge $495 an hour. This could take 1-3 hours etc and honestly, that would have been fine. But they gave zero estimate at the time. Then we received the invoice which added a 1hr commute (30 mins each way) to the 1.5 hour job charging $495 an hour for the commute. The cost to take the tree down was only $742.50. Had we known that we would have found a closer tree service and/or waited until I got home. Total for one large birch trunk to be removed off a house $1262.50 Tree service is expensive, I get it. I worked on a tree farm for 1/3rd of my life. It's a busy dangerous job in sometimes horrible conditions. But this is just straight up deceitful by omission. On top of this (speculating here) I doubt we were their only job of the day. So if they probably went to another job or came from another job and now double dipped their billed travel time with the next customer/s.

    Independent Tree Service LLC Response

    12/08/2022

    ***, you have never contacted us and we have never met you personally. There are no hidden fees: We are transparent with our rates and all work preceding the 2022 November storm has been deemed "Hourly Emergency Service" as very clearly listed on our website and stated in person.

    Local BBB

    BBB Great West + Pacific

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