BBB Accredited Business Profile

Container & Packaging Supply, Inc.

Container & Packaging Supply, Inc.

(208) 939-0291

Container & Packaging Supply, Inc.

45 years in business
1345 E State St
Eagle, ID 83616-6013
Fax Numbers
  • (208) 939-0461
Additional Phone Numbers
  • (800) 473-4144
Additional Email Addresses
  • customerservice@conpak.net
BBB File Opened: 12/09/1986
Business Started: 01/01/1972
Business Incorporated: 06/15/1987 in ID
Type of Entity
Corporation
Business Management
  • Mrs. Jana Howard, Director of Customer Support
Business Category
  • Packaging Materials
Service Area
ALASKA, IDAHO, MONTANA, NEVADA, OREGON, WASHINGTON, WYOMING
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • Visa, MasterCard, Discover, American Express, Check, Money Order, and Wire Transfer.
Refund & Exchange Policy: 
Returns happen.
Whether your cat Whiskers stepped on the keyboard and pushed the “buy” button, or you accidentally ordered too many Boston rounds, we got you covered.
We feel that the returns process should be as relatively quick and painless as possible.
You will not be required to stand in a 2 hour line, submit a 1,000 word essay on why you want to return the items you bought as well as naming your first born child after our web developer.
All we ask is that your returns meet all of the following conditions before we issue a credit/refund:
Items are in unused, original condition and boxes.
Clearance Items and Special Order items will not be accepted
Customer will pay freight back to our warehouse
We also ask that you inform us of any defects/irregularities of your order within 30 calendar days of the shipping date. Of course, all returns are subject to prior approval.
Upon receipt and inspection of the product (to ensure that Whiskers didn’t crawl into the shipping box when you weren’t looking) we will issue a credit less a 20% restocking fee.
To process a return via email/phone:
Drop us a line at customerservice@conpak.net, or give us a call at 1-800-473-4144.
To process a return online:
Go to " & WebsiteUri() & "/login/ and log into your account. Go to order history and find the order you would like to return. If the order is less than 30 days old there will be a selection on the left hand side that says Return Order. Click on that and fill out the form. Click submit. You will receive a Return Material Authorization form by email within 1 business day.
BBB accredited business

A+

Overview

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

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Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Container & Packaging Supply, Inc.

Container & Packaging Supply, Inc.

BBB ACCREDITATION SINCE 12/01/1986

Customer Review Rating:

100%

Composite Score: