Customer ReviewsforSafari Lawn Care, LLC

I received a **** from this company but when I asked them what work they performed they could not say other than rewire a sprinkler which they did not do. All they did was come out look at the system, tell me they would be back and then never returned and never fixed anything.

Our tech was out to ************** property for a wiring issue with a valve. The valve wires were loose so he tightened them together and everything worked when he left.

Please do not hire this business. They are engaged in a pattern of fraudulent and deceptive business tactics to scam people out of money. By reading the numerous reviews and complaints on BBB, ******* and other places, you'll find that this is not an isolated incident. Simply put, what ******************* and his business like to do is schedule a service with you, though they won't tell you when it'll happen and claim that the service was provided. Then they will **** you for that service and additional charges, and if you don't pay they will put a lien on your property in order to scare you into paying. I booked a spring clean-up service with **** and he refused to send a written quote, only text, and email. Warning number one. He then couldn't commit to a solid date and someone from his company showed up about a month later. Luckily, I work from home and was able to witness all 30 minutes of the so-called 'work' this person did. After they left and I never saw them again, I received a **** for the services. **** told me they did it at a later date, which they never did because someone is always home and would know. Even if someone wasn't home, the lawn was far from being clean up or having any of the additional services like weed and feed, fertilizer placed on my lawn. If you have been scammed by ******************* and Safari Lawn Care, PLEASE CONTACT THE ATTORNEY GENERAL'S OFFICE. I have already opened up a case with them and consulted private legal advice. Please reach out to me so we have more evidence to report Safari Lawn Care LLC.

Vijay hired us in the spring to do a spring cleanup, preventative weed control, and fertilizer for his lawn. We did all of the initial work and had not received any payment. We reached out to him, but no response. We canceled his account and made collection efforts.

Vijay hired us in the spring to do a spring cleanup, preventative weed control, and fertilizer for his lawn. We did all of the initial work and had not received any payment. We reached out to him, but no response. We canceled his account and made collection efforts.

Please avoid this company! Please read all of the reviews and complaints filed before proceeding. I actually called "Boise Best Lawn Care" after reading their positive reviews on Google. Kenny answered the phone and said "Safari." When I questioned the name of the company, he said he was recently bought out by Safari. I didn't take the next step and look up reviews of Safari. Mistake #1 on my part. However, my experience is very similar to several of the complaints filed with the BBB and reviews on Google for Safari. I asked Kenny for a quote on spring clean up. He says he charges by the hour, $65/per person per hour. (Mistake #2, I didn't ask for that quote in writing.) He says he usually sends out 1-2 people. We scheduled the spring clean up for the following week and he arrived on time, alone. He started the job at 9am, then left at 10:35am telling me he needed to run to the store to pick up more supplies (?!?!?!). I asked him how long he will be, and he said "not too long." I asked again, "15 minutes? 30 minutes?" He said "yeah, it shouldn't take too long." He returned at 11:30am and then abruptly left our house at 11:45am, running out as he told my husband that he was late for his next appointment. He left without asking us if we needed him to do anything else as part of spring clean up and also left without providing us with a bill/invoice. I was not able to catch him in time to ask for the final cost in person. A month later, we receive a bill by email for $250, almost double of what I was expecting to pay, before tip. Of course, this is higher than the quoted $65/hour for one person. I immediately responded to the email asking for clarification and received no response. Two weeks later, I call the same number for "Boise Best Lawn Care" and Jeff answers the phone. He tells me he will investigate and later calls me back to say the invoice is correct and there was a "dumping fee." Kenny never mentioned a dumping fee to me on the phone. Jeff then says he'll ask Kenny to call me to clear up misunderstandings. Kenny never called. I paid the $250 but told Jeff I would be leaving a review on BBB, Google, and Yelp. I just wanted to move on from this company and never use them again. I also would like to warn anyone else from being scammed. Please, find someone else to care for your lawn. I understand that this turns into "he said she said" because I did not ask for a written quote. I own my mistake #1 and mistake #2 above. But doesn't it seem odd that my experiences are voiced over and over again by others too????

Ming contacted us for a spring cleanup/prune. We told he $250 for all of the work. ***** did the work and we sent a **** at the end of the month. Both ***** and Ming could not agree on what was said. We prefer to have this in an email or a text so we can verify the agreement.