Business ProfileforPotlatch No. 1 Financial Credit Union

I called P1FCU on 11/6/23 about auto loans. I spoke with loan ******** ************************************** Before I submitted anything, she asked to "take a look at my credit; I said sure. She did not specify it was a hard credit inquiry before submitting documents; I was under the impression that this would be a soft inquiry as she did not say otherwise. I explained that I was between jobs but I had received a job offer letter to start on 12/4/2023. She confirmed that my offer letter would suffice with my ************, VIN/mileage, registration, and driver's license.On 11/15/23, I confirmed ALL of the requirements to submit for an auto loan. ***** advised to submit only those documents, and I did. That day, she said my application was declined due to length of employment and I did not have a first paystub included and we may need to do another credit pull if after 30 days (further email correspondence is attached). I was NOT informed of these "variables" that she only stated after a hard inquiry was pulled. I verbally said, as well as in my job offer letter, that my start date would be 12/4/23, so it would not be possible to have a first paystub by 12/6/23 to be within the **************************************************** these conversations will now be two (2) hard inquiries 30+ days apart. Supervisor, ***************************************, contacted me on 11/28/2023. She apologized that ***** is "a newer loan officer" and did not handle my application properly. I asked P1FCU to remove the hard inquiry because 1.) I unknowingly consented since ***** did not clarify this; and 2.) ***** failed to provide all information that caused the decline. ******* emailed after speaking with the ** of P1FCU that they would not remove the hard inquiry because they say I "consented."I hope to have support in removing the hard inquiry from my credit report.