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Find a Location

Health Coach Institute LLC has 1 locations, listed below.

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    Business ProfileforHealth Coach Institute LLC

    Business Coach
    BBB accredited business

    Current Alerts For This Business

    Alert:
    According to information provided by Health Coach Institute, due to matters related to COVID-19, for quicker response time they are encouraging consumers to contact them directly at [email protected] and Ashley Thompson will be happy to help.

    At-a-glance

    Customer Reviews

    3.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/14/2016

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Health Coach Institute offers health coach certification, life coach certification, coach training, and seminars.

    Products & Services

    Coaching Education, Accreditation, Certification & Empowerment Coaching Education

    Business Details

    Location of This Business
    800 W Main St Ste 1460, Boise, ID 83702-5983
    BBB File Opened:
    6/29/2016
    Years in Business:
    13
    Business Started:
    1/12/2011
    Business Started Locally:
    6/1/2016
    Business Incorporated:
    1/12/2011
    Accredited Since:
    7/14/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    260
    Business Management
    • Ms. Ashley N Thompson, Manager of Sales and Service
    Contact Information

    Principal

    • Ms. Ashley N Thompson, Manager of Sales and Service

    Customer Contact

    • Ms. Ashley N Thompson, Manager of Sales and Service

    Industry Tip

    BBB Tip: How to hire the right business coach

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/21/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I can't remember exactly when this account was open. I have tried to cancel, but it has not been successful. Instead they reported to the credit bureaus that I still owe them $5,000. The document attached shows that the high balance was $7,164 showing that I have paid $2,164 for the program. I don't understand why they are expecting me to pay for the entire program when I have not completed the program and will not complete the program. I have now filed my second dispute with the credit bureaus. I want this removed from my credit reports and marked paid.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Megan T

    1 star

    01/29/2023

    I took multiple courses through HCI and found them to be very valuable. However, when I encountered some medical issues and could no longer pay my tuition, they were disrespectful and unconcerned for my situation. When I asked what would happen if I dont pay (expecting them to explain if there were penalties for a late payment) they accused me of fraud. Considering that they are life and health coaches, the well-being should be their first priority. Instead they obviously dont care and are all in it for the money. Im very dissatisfied with their response and dont recommend them for their costumer service. Some Dream Team.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

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