Business ProfileforBath Fitter Inland Northwest

We had a bath tub installed by Bath Fitters a month or so ago and have tried to get them to acknowledge our issues. We have also tried to get a partial refund of the about $10,000 install because of the substandard work that they did....not to mention the damage done to our house. We have heard nothing back from them for about 2 weeks now, so they obviously have blown us off. Here are the issues:1. They had to ********************* our concrete floor to install plumbing, but did not close the door or make any other means to control the huge amount of concrete dust. The result was coming home to a sheet of concrete dust through our whole house. It took my wife and I numerous hours cleaning their mess and are still finding area's with the dust on it. Dust cover most of our living area ceiling to floor. This is totally unacceptable and should have never have happened.2. The floor level on the bath tub is not at the same level as the bathroom floor. We had a sunken bath and they had to build a frame to place the tub. Problem is that the frame was higher than the bathroom floor and new we have to step up to get into the tub and down exiting. It is not a small difference and make for a safety challenge getting into and out of the tub.As stated above, we asked for a small 15% discount on the substandard tub install over the last couple of weeks with no response from them. Therefore, we would not recommend this company at all for any kind of bathroom work.