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Find a Location

Valley Auto Liquidators has 1 locations, listed below.

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    Business ProfileforValley Auto Liquidators

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/16/2016

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Valley Auto Liquidators offers the retail and online sale of pre-owned vehicles. It also offers auto repairs, and maintenance.

    Products & Services

    Retail and Online Pre-Owned Vehicle Dealer

    Business Details

    Location of This Business
    13818 E Sprague Ave, Spokane Vly, WA 99216-0814
    BBB File Opened:
    7/25/2005
    Years in Business:
    19
    Business Started:
    7/1/2004
    Business Incorporated:
    6/16/2004
    Accredited Since:
    6/16/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • KKN, Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:30 PM
    T:
    9:00 AM - 7:30 PM
    W:
    9:00 AM - 7:30 PM
    Th:
    9:00 AM - 7:30 PM
    F:
    9:00 AM - 7:30 PM
    Sa:
    9:00 AM - 7:30 PM
    Su:
    11:00 AM - 5:00 PM
    Business Management
    • Mr. Brian David Kissee, President
    • Ms. Robin Kissee, Principal
    Contact Information

    Principal

    • Mr. Brian David Kissee, President
    • Ms. Robin Kissee, Principal

    Customer Contact

    • Mr. Brian David Kissee, President
    Additional Contact Information

    Fax Numbers

    • (509) 926-8669
      Primary Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/15/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Check engine light came on first week after buying, my trusted mechanic says no way they didn't know about the issue, they had the vehicle over two weeks to repair (and $1300 as my "half"). Picked up car 6/12/23 and when driving it on 6/14 engine started smoking significantly, had to pull over and get out with a baby in a storm. I do not think it is fair to charge me for these so called "repairs" and I believe it is the dealerships responsibility to buy this car back for the full price I paid. This has been absolutely miserable dealing with, and feels like no accountability from the owner or staff here. Extremely disappointed. They told me they'd fix it and that clearly did not happen. Was the car ever even checked in the first place before they sold it? When I was interested in the vehicle they claimed it was mechanic safety tested but I doubt these claims. I have a baby and can't be dealing with this in a car I just bought! So tired of being pushed around by them. I believe they need to be held accountable because they're not doing so themselves. This is a very dangerous situation now due to their negligence. Vehicle was bought for **** and I believe they need to buy it back in full due to it being a lemon and to them damaging the car with poor repairs.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sandee P

    1 star

    07/24/2023

    These Guys are straight up crooks liars and money gouging thieves!!! I had just gotten out of a seventeen relationship very short on money I had no room for error !!! I begged them to give me a quality car pleaded with them. Oh yes, yes, this is a quality car, they said the pile of c*** that they sold me now I'm $14000 in the hole, and they covered up all the scratches and dents on the car somehow with some kind of pain. The first time I went through the car wash it all came off. what a pile of c*** the transmission is s*** ! The tires were bald, they told me. Tires have 65%. Or it wouldn't be on their lot, which is a total lie. All my tires are in the red on a tread checker. Even though I already had insurance through USS a and was covered on anything I drove they were so determined to sell me their freakin insurance that they did it without my permission and then just brought me the bill when I canceled it. They told me I had to bring the car back but I already had insurance. They just could not wait for the paper to come in. Like I can control the ***************** and how fast they send me the papers. They were total a*******, complete liars.They've done nothing to help me . Just rip me off. I hope they are proud of themselves. I don't understand how people like that can sleep at night. I gave them a $**** down payment. And they acted like it was nothing. And it was the shittiest car on their whole lot. $**** cash, I gave them down. **** thousand dollars...Knowing that I can't take my kids anywhere in that freaking car just made my life a **** times harder. Do yourself a huge favor and stay far far away from this business, they don't deserve any of your hard earned money!!!! You will leave there with a pile of c***, and you will be in debt thousands, and your car will break down shortly after you leave there and then you'll be even worse off. Please, please I'm begging you do yourself a favor stay away from this business.

    Local BBB

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