Business ProfileforBrinks Investigation-Restoration Services

It started when my neighbor did a water heater replacement and the installer broke the water regulator or something (not sure what broke). Then enter BRINKS PLUMBING to fix the issue. In the process, BRINKS did not set the water pressure to the right PSI and cause to drop water pressure on all houses (including my neighbors). I did not have any running water at all in my shower. I called my property manager to address the issue. The next day (Saturday) a guy from BRINKS Plumbing showed up and said, are you the one who has problem with the water pressure? I said yes. He then ask me if he can come in and check it out, I said yes. I showed him the bathroom a turn the shower on and he saw that there is no water at all. Brinks employee then said, wait, let me go outside and I will be back to adjust the water pressure. Few minutes after he came back and check it again and saw that there is barely water coming out. He then proceeded to ask me ARE YOU A HOMEOWNER OR A RENTER ( I believe that is a key phrase for an upsell ), I said Im a Homeowner. After I said that, his face LIT UP and said very happily, OH! OH! I KNOW WHAT WRONG WITH IT, IT IS THE ACTUATOR INSIDE THE ***** BUT DO NOT WORRY, WE WILL TAKE CARE OF YOU! ************** FOR YOU! I was like what?! He then proceeded to give me a business card and said just look for **** or *** He showed me my water pressure in the sink and said, COME LOOK AT YOUR WATER PRESSURE IN THE SINK IT IS GOOD! And I said, Yes, water pressure in my sink is great but I do not take shower in the sink!, Can you adjust the water pressure to what it was? He said YES I WILL DO THAT RIGHT NOW! He never came back and left my front door wide open! **There is a Continuation***

The Neighbors Plumber (******** Plumbing) had turned off the water to the building to replace their water heater, when the other plumber (********) turned the water back on the shower cartridge in ****************** got debris in the cartridge, which plugged the water flow.Brinks did nothing wrong except try to help ***** at no charge; not our fault- not our responsibility.Mr. ***** has some other problems.