5 Customer Reviews
Review from Lawrene H
4 stars07/23/2024
Both pros and cons, but overall, great company to work with!They did our refinancing for our mortgage. We were originally going to go with a different company, but they were able to offer us a rate 0.5% lower which is a huge difference.They were quick on communication and had a smooth process on receiving documents, etc. No hiccups there. The hiccups were in the time it took to get the refinancing finalized. Was told various dates, and every week we were excited and it didn't happen. However, we also had a holiday in there to factor in. Although it was longer than anticipated, we still have no regrets as they were professional and courteous. All in all, they did their job and did it well.Review from LanceArmStrong
1 star04/17/2024
Spamming my phone with loan offers with OTHER PEOPLES INFORMATION. Was showing me other people's credit and other info... I texted them back and they never responded. They keep sending me text but never respond.
C2 Financial Corporation Response
04/24/2024
C2 Financial takes issues such as this very seriously, as you are located in a state we do NOT have branches or MLO's we are not sure who may have done this. If you would like to provide further information, we can and will review and ensure that whomever sent you the text is investigated and disciplined for this action.Review from Andrew C
1 star07/29/2023
Worst experience ever with *******************. No truths. Horrible communication. This was literally the worst business experience I have ever hadC2 Financial Corporation Response
08/17/2023
C2 Financial has looked into this matter and while we understand there was frustration, this was not caused by the **** *******************, it was caused by the Lender and the ************************************* As I am sure the borrower was aware, a construction loan is not straight forward and there are many moving pieces, of which cause confusion. From the investigation and communications sent over, it seems a if ************ did her best to be the go between, to explain the situation and to assist in this process, and ultimately Granite, the **** failed to communicate of which caused delays. The loan did ultimately close, and partly due to the over communication and requests for detail from ************, who was not willing to allow things to wait or slip by. While we understand the frustration, C2 Financial does not feel the review is deserved and stands by the *** who did their best to ensure the loan closed.Review from Douglas G
1 star08/08/2022
*********************** started off really nice and was very communicative. About 2-3 weeks into our loan process, she dropped off the face of the planet. No communication with text, email, or phone. We called and called and finally talked to someone who ended up being her father. He gave us an up to date status of the loan. ******* has NOT answered any form of communication. She started off with telling us how she would help and how she would communicate all details of the status to us. She failed and this company failed. Do NOT start a loan with them.Review from Uri Ariel M. S
5 stars06/07/2022
I spoke with ****** about a loan. He helped me shop 33 lenders and showed me how they were all pricing my loan and gave me the best priced loan that fit my scenario. He ran an approval on the spot and gave me my set of conditions right away. We worked on closing the loan by ordering an appraisal and meeting all the conditions within the next 3 weeks. I signed my loan and it funded one week later. The whole thing took about 6 weeks. I highly recommend ****** Kouhssari at C2 Financial ****
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