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Find a Location

Low Rates Appliance Repair has 1 locations, listed below.

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    Business ProfileforLow Rates Appliance Repair

    Major Appliance Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/22/2013

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers appliance repair.

    Business Details

    Location of This Business
    6292 Canyon Bluff Ct, San Diego, CA 92121-4380
    BBB File Opened:
    11/19/1997
    Years in Business:
    27
    Business Started:
    1/28/1997
    Business Incorporated:
    7/10/2002
    Accredited Since:
    4/22/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Low Rates Appliance Inc
    • All Pro Appliance Repair
    Business Management
    • Ms. Yelena Obodzinkiy, Co-Owner
    • Mr. Leonid Obodzinkiy, President
    Contact Information

    Principal

    • Ms. Yelena Obodzinkiy, Co-Owner
    • Mr. Leonid Obodzinkiy, President

    Customer Contact

    • Mr. Leonid Obodzinkiy, President
    Additional Contact Information

    Fax Numbers

    • (858) 657-0575
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Telephoned LR appliance Repair to service our kitchen aid 6 year old refrigerator. Repair service person came to our home on 07/12/23. The refrigerator was freezing up with ice under the two produce drawers and into The freezer door. He(******) completed the work in approx one hour and Charged us $496. Parts and &380. Labor plus $38.44 tax. Total ****** which We paid I phoned the company the following day to let them know we had the same problem. He returned and attempted to repair the appliance again The refrigerator continued to have the same problems so agin I called the company and the returned to repair it 07,19 then again I called them on the 29th and again he returned to repair it. I phoned the following day and the women on the telephone was very angry although I told her that I wasnt angry I just needed something done she replied , I dont care if you are angry We have been in business for 30years and havent had this problem. And she Said that she would return my call. She hasnt returned my phone call.I have had to remove ice and water daily will now replace the refrigerator..We depended union that companies expertise and trusted them to be honest We would like a full refund for the fact that they claimed to be able to repair our appliance and did not!Your help in this matter will be greatly appreciated
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Angela E

    5 stars

    06/29/2023

    LR Appliance Repair came out to fix my ice dispenser. Mr. ****** a very patient, experienced appliance technician was able to test my refrigerator and determine the cause of why my refrigerator was not dispensing ice. He immediately after conducting his thorough test notified me that there was a part that he had to order because he did not have one available. He asked if I wanted him to order the part and if so that it would be $200 to order the part. This company does charge $95 dollars to come out and diagnose the issue and it was well worth it since initially I had called them and when I was told of the diagnose fee and that if I choose to get the problem repaired it would be added to the total cost of repair I had said no, I called other businesses and they quoted me a lot less. However, I spent so much money with those other two companies, and they were in my house for hours taking this apart and that apart and arrived at the conclusion that it was the ice maker that needed to be replace and in actuality that was not the issue. Another company came and charged four hundred and something dollars because supposedly they replaced the ice maker which was not the problem and to boot they didn't even replaced the ice maker, the technician just said he did and when i called him out on it, he did not deny it but offer to give me $200 dollars back and added that I should not call anyone else since the refrigerator was beyond repair; what a *****. LR Appliance Repair was a breath of fresh air and I give them high five for doing such an amazing job quickly and efficiently. Hurray!!!!!! Go *****!!!!!

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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