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Find a Location

First National Bullion LLC has 1 locations, listed below.

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    Business ProfileforFirst National Bullion LLC

    Precious Metal Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/5/2007

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers the sale of gold, silver, platinum, and palladium bullion.

    Business Details

    Location of This Business
    4885 Convoy St, San Diego, CA 92111-1610
    BBB File Opened:
    6/6/2007
    Years in Business:
    18
    Business Started:
    11/4/2005
    Business Incorporated:
    5/7/2007
    Accredited Since:
    11/5/2007
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Jonathan Cavuoto, CEO
    • Ms. Breann Petkus, Administrative Assistant
    • Mr. Stephen Mathew, Head of Operations
    Contact Information

    Principal

    • Mr. Jonathan Cavuoto, CEO

    Customer Contact

    • Mr. Jonathan Cavuoto, CEO
    Additional Contact Information

    Fax Numbers

    • (858) 505-9807
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/16/2022

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    I opened a metals backed *** at the *** ********** ** location. The *** ********* location was in charge of sending my metals to the ******************* *************** in **********, **. Also through *** an account was opened with Equity Institutional of ******* have invoices and tracking for the metals, shipped somewhere between 11/13 and 11/15. *** says DDSC received the metals, but the metals are not yet credited to my Equity account. I have spent HOURS calling and emailing tracking info, etc., to both *** and Equity and the situation is still not resolved. I am not sure if all 3 companies deserve the blame, but I am focusing on *** because ************************* at the ********* office says it is her job to get this taken care of and that I 'shouldn't worry'. I am very worried that I have lost $14,000!!! I am elderly and disabled; sitting at the computer and talking on the phone is difficult for me. This stress is very difficult on me. I have been working with ***************************** and ******************************* and Equity. After a month of calls and emails I am worn out. Please, help me get my metals found and get my account updated. Please, please help me!
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kenny C.

    5 stars

    06/16/2023

    Having bought a significant amount of gold and silver bullion from **************************** I feel more than equipped to sing praises for their sterling service and, more specifically, for ****, their lead broker.From the outset, I was struck by ****'s consummate professionalism, his wealth of knowledge, and his genuine desire to assist in any way possible. In an industry that can often feel daunting to navigate, ***** expert guidance and reassurance have been priceless.**** has a knack for going above and beyond what is expected. His advice on the storage and transportation of my bullion assets was not only helpful but indicative of the lengths he will go to ensure his clients are well-informed and comfortable. He offered clear and comprehensive instructions, helping me to understand the safest and most efficient methods of handling these valuable assets.Additionally, I have been thoroughly impressed by the flexibility that **** and *************************** have shown. As someone who values the ability to adapt and evolve my portfolio as per market dynamics, I was immensely grateful for the leniency and understanding shown by **** when I wished to restructure my holdings. His insights were instrumental in helping me make sound decisions and this flexibility further distinguishes *************************** from other services I've used.In summary, if you're considering a gold or silver investment and are in need of trustworthy guidance, look no further than **** at ***************************. It's not just about buying precious metals here; it's about building a long-lasting relationship with an expert who truly cares about your financial future.I look forward to continuing to work with **** and the team at *************************** and would not hesitate to recommend their services to others. Their five-star service has truly set the gold standard in the precious metals industry!

    First National Bullion LLC Response

    06/27/2023

    Thank you so much for the review. It means a lot to us that you took the time to share your experience. We will be sure to let **** know about his 5 star rating.... we love gold stars.... and gold bars! Sincerely, thank you again, *******************************

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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