Business ProfileforCumming Chevrolet

I am writing to express my deep concern and frustration regarding the unresolved matter of my license plate registration for the 2019 Traverse I purchased from Cumming Chevrolet on June 19, 2023.Despite my numerous attempts, which have included phone calls and in-person visits, I have not received any response or assistance regarding the registration of my license plates. This situation has caused me significant inconvenience and financial losses.During one of my visits to the dealership, I was informed that the vehicle I purchased is considered "used." While I understand the distinction between new and used vehicles, I was disappointed by the apparent lack of importance given to my concerns. I purchased the 2019 Traverse for $35,000 in cash, and I believe that as a paying customer, my inquiries and needs should be treated with the utmost care and attention.As a direct result of the delayed license plate registration, I have encountered several problems:I received a $140 fine for driving without proper license plates, which could have been avoided had the registration been processed in a timely manner.I lost a catering contract worth $5,000 because I was unable to use the truck for transportation. This loss has had a significant impact on my livelihood.The provisional permit for the vehicle expired on September 14, 2023, further exacerbating the urgency of resolving this matter.In addition to the financial repercussions, I also paid for DMV processing services through the agency, including the associated management service costs. To date, I have not received the services I paid for, and my attempts to seek clarification have gone unanswered.I kindly request immediate attention to this matter to rectify the license plate registration issue and provide a resolution for the aforementioned problems. I believe that a prompt and satisfactory resolution is not only fair but also crucial to maintaining a positive customer relationship with ********************.