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Find a Location

Mossy Honda has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mossy Honda

      3615 Lemon Grove Ave Lemon Grove, CA 91945-1745

      BBB Accredited Business
    • Mossy Honda

      4625 Brinnell St San Diego, CA 92111-2301

      BBB Accredited Business

    Business ProfileforMossy Honda

    New Car Dealers
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    Mossy purchased only the assets of DCH Honda in February 2013. Any complaints related to transactions with DCH Honda are not the responsibility of Mossy Honda, therefore DCH Honda complaints are un-pursuable by the BBB because DCH Honda is no longer in business. If you wish to pursue a complaint against DCH Honda you should consult an attorney or the appropriate licensing agency.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    23 complaints closed in last 3 years

    11 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/19/2015

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers auto sales and services. 

    Business Details

    This is a multi-location business.

    Find a Location

    Mossy Honda has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mossy Honda

        3615 Lemon Grove Ave Lemon Grove, CA 91945-1745

        BBB Accredited Business
      • Mossy Honda

        4625 Brinnell St San Diego, CA 92111-2301

        BBB Accredited Business
      Location of This Business
      3615 Lemon Grove Ave, Lemon Grove, CA 91945-1745
      BBB File Opened:
      8/7/2008
      Years in Business:
      19
      Business Started:
      1/11/2005
      Date of New Ownership:
      2/7/2013
      Business Incorporated:
      3/28/2012
      Accredited Since:
      3/19/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Mossy Automotive Group Lemon Grove Inc
      Business Management
      • Mr. Josh Logan, Service Director
      • Ms. Patsy Jones, Corporate Purchasing Manager
      • Mr. Philip E Mossy, CEO
      • Ms. Adel Elhendy, Manager
      • Mr. Kenny Afshar, General Manager
      • Mr. Darren Tass, General Manager
      • Ms. Michelle Hanenberger, Assistant
      • Mr. Scott Frazier, Service Manager
      • Mr. Matt Curtiss, Service Manager
      Contact Information

      Principal

      • Mr. Philip E Mossy, CEO

      Customer Contact

      • Ms. Patsy Jones, Corporate Purchasing Manager
      • Mr. Darren Tass, General Manager
      • Ms. Michelle Hanenberger, Assistant
      • Mr. Matt Curtiss, Service Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      23 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/22/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I bought a **** Honda Accord Touring Hybrid from Mossy honda of Lemon grove on 12/11/2023 I buy a new car every 16 to ****************************** was less then a year old also a Honda. Went into finance **************************************************************************************** anything I don't keep cars long are we clear repeated myself. Did the deal two days later I get a welcome letter from **** security alarm company welcomed me wanted me to download a application rated under 3 stars I did not. Looked over my contact fine print the added $1295 for a after market alarm Honda's all have a factory alarm I'm happy with had eight Honda's. I called **** the finance person. He said you will have a refund with I three days. Next story from ********************* I'm taking over you have been treated bad. I'm friends with My Mossy you will have a check in days here for pick up. Next story we will send check to Honda Finance and credit your loan. Next story from ****** Manager we can't do anything for you. Next story we will extend your free service two years I responded no good nit interested I'm getting a **** that is a total scam. This Dealership is scaming hard working people and it's like they are all in on it. I also have problems with the car no response door paint coming off of inside of door no response from Mossy thee tinted rear and side windows in two weeks already getting bubbles total scam.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jose I

      1 star

      02/12/2024

      Brought my car in for a simple oil change and tire rotation. Technician damage my wheel studs and lug nuts. When confronting the service manager he denied them ever braking them, accused me of fraud and quote we will no longer working on your vehicle. Definitely never coming back specially after experiencing such a horrible experience.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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