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Online Purchase - Retail Website Scam

I ordered two desk lamps from Peter Oliveira. I hadn't realized that they were being shipped from China, and it took a few weeks to receive them. When I did get them, I saw that they had European plugs and could not be used in the U.S. After several email exchanges, including my giving the sales rep, Anna, photographs to prove they were the incorrect plugs, she offered this: "After reviewing your request, I would like to kindly clarify that we are unable to provide a prepaid return label for this case. I truly apologize for any disappointment this may cause and appreciate your understanding. However, I would be more than happy to offer you the following options so we can resolve this in the most suitable way for you: ?? Option 1 – 15% Discount on Your Purchase You’re welcome to keep the item and receive a 15% refund back to your original payment method. No return is required. ?? Option 2 – Return for a Full Refund If you prefer a full refund, you may return the item to our international fulfillment center. Please kindly note that, as stated in our Return & Exchange Policy, return shipping costs (typically $40–$50 USD) will be the responsibility of the customer. In addition, any customs duties, import taxes, or clearance fees will not be covered by our company and must also be paid by the sender. ?? Return Address: Peter Oliveira 2nd Floor, Building 2 Hailian Industrial Zone No. 3388 Airport Road Haishu District, Ningbo Please also note that refunds can only be processed once the returned item has been delivered and received at our fulfillment center. Once received, we will promptly process your refund. ?? Option 3 – One-Time Replacement We can also offer a one-time replacement at no additional cost. If you are still not satisfied with the replacement, please note that we will no longer be able to offer another return or refund for the order. We truly hope this option provides a more comfortable solution for you. Please rest assured that we are here to support you throughout this process and will do our very best to assist you in the way that works best for you." None of these were good options. All benefit the company, not the customer. They were not here to support me in an honest way. On April 13th, Anna said she would: escalate "your concern to our management team for further review. It's now been four more weeks, and I've heard nothing back from the company or from this 'Anna.'

Dollars Lost: $94.97

Victim Location: MA, USA - 01240

Date Reported: May 15, 2026

Business Name Used: Peter Oliveira

Other

told me that i owed money and to text them asap, don’t owe anything

Dollars Lost: $0.0

Victim Location: San Francisco, CA, USA - 94122

Date Reported: May 15, 2026

Business Name Used: N/A

Other

I received a message that the product (Norton Life Lock 360) was out for delivery. I never even purchased this order and was told to call the number if I didn't purchase this product.

Dollars Lost: $0.0

Victim Location: CT, USA - 06850

Date Reported: May 15, 2026

Business Name Used: N/A

Online Purchase - Online Puppy Scam

Everything seemed legit until a crate payment was asked in the amount of $1400. Which 95% would be returned upon delivery. My bank notified me of potential scam and locked my funds, thank goodness. Never do business with this person, complete SCAM!!!!!!

Dollars Lost: $900

Victim Location: CT, USA - 06255

Date Reported: May 15, 2026

Business Name Used: Homeraisedgoldenretrievers

Other

I received a text message saying there was an attempt to charge my apple pay account $143.95 at an Apple Store in CA using my ICLOUD account.

Dollars Lost: $0.0

Victim Location: CT, USA - 06106

Date Reported: May 15, 2026

Business Name Used: Apple Pay

Counterfeit Product

Purchased clothing that was advertised as boutique store in Savannah, Georgia. Website stated there was 30 day money back guarantee with no questions asked. Otherwise I would have never ordered from them. Received merchandise that was poor quality, cheap material and incorrect sizes. Tried to return a few days later and they said they would only refund 10% and that if I wanted to return merchandise would have to pay shipping to China which would exceed the price of the goods. However, Mailing address on their package was 5215 S. Boyle Ave., Vernon , CA. 90058. They also would not give me their contact number. I have filed dispute with American Express and will try to mail back merchandise to their Vernon, CA address. This is a total scam and misrepresentation of a boutique clothing shop that they state is located in Savannah.

Dollars Lost: $129.9

Victim Location: Palos Verdes Peninsula, CA, USA - 90274

Date Reported: May 15, 2026

Business Name Used: Sophie and Grace- Savannah

Employment

This was a remote data entry offer. They offered a high pay rate and made initial contact through email which then transitioned to Telegram. They said that you would receive all the equipment needed and asked if you could deposit a mobile check through your bank. I said no and after saying no they cut all contact. the website has no phone number and the lady doing the scam is a red head.

Dollars Lost: $0.0

Victim Location: Winnetka, CA, USA - 91306

Date Reported: May 15, 2026

Business Name Used: Los Angeles Eye Care Center

Phishing

An agent called my elderly mother yesterday from a number in WI. The "agent" gave her addresses of said "customers' and said her name was Pamela Crawford from the social security administration, using a slight Spanish accent. She said Walmart left a number to "authorize a purchase" and said my mother had an account there. My mom then called the number they gave and then he put her through to an "agent" who said the call was being recorded and that the US Marshals offices as well as the FBI was on the line. She said my mom's information was being used for money laundering in Mexico, with addresses in Ohio, New York, Wisconsin, and Texas. They intimidated her by saying they would "let her off the hook" if she provided information...They asked her to verify her bank account numbers and social security numbers. She said they had a very professional demeanor and sounded legitimate.

Dollars Lost: $0.0

Victim Location: Whittier, CA, USA - 90604

Date Reported: May 15, 2026

Business Name Used: US Marshals Social Security Administration Pamela Crawford Walmart - IMPOSTER

Phishing

I had gotten a email from my bank stating that a transaction was declined from this website Menhauler.com due to my card being locked. Not knowing what this transaction was for and I never heard of this company before. So unsure how they got my account information. I’ve blocked them from my account/card so no further transactions will be taken out of my account.

Dollars Lost: $0.0

Victim Location: Kirksville, MO, USA - 63501

Date Reported: May 15, 2026

Business Name Used: Menhauler.com

Employment

Hello, this is Camila from Amazon’s Recruiting Department. After reviewing your profile, our team believes you are an excellent candidate for our part-time remote role. You will support third-party merchants by updating product details to boost listing visibility and customer engagement on our platform. • Flexible hours: 60–90 minutes daily, 4 days per week • Compensation: $250–$500 daily, with a guaranteed $1,000 base pay every four working days • Benefits: Complimentary training + 15–20 days of annual paid time off We have 20 openings available. If you are 20 years of age or older, text 13322098378 for complete job information.

Dollars Lost: $0.0

Victim Location: Panama City, FL, USA - 32408

Date Reported: May 15, 2026

Business Name Used: Amazon

Online Purchase - Michael Lowry

Was to set up on line commerce. After paying, I looked up the company and realized I made a huge mistake. They are listed as a fraud.

Dollars Lost: $10000

Victim Location: AZ, USA - 85375

Date Reported: May 15, 2026

Business Name Used: Michael Lowry

Online Purchase - Passport assist

I tried renew my passport online & this page mimics a government agency & pulled $111 out of my account when I tried to cancel

Dollars Lost: $111

Victim Location: Seattle, WA, USA - 98118

Date Reported: May 15, 2026

Business Name Used: Passport assist

Other

I consulted AI - shows Resolve First Financial is a scam. I always, delete as scam. I am receiving left messages---with the the intent to get my information. I have no business with this service.

Dollars Lost: $0.0

Victim Location: Norfolk, VA, USA - 23509

Date Reported: May 15, 2026

Business Name Used: Resolve First Financial

Debt Collections

Called and left message regarding debt collection and legal consequences

Dollars Lost: $0.0

Victim Location: Fairfield, CA, USA - 94534

Date Reported: May 15, 2026

Business Name Used: Document Services

Debt Collections

I haI have repeatedly received a text message from (213) 398-8186 that states: There is a balance on your health plan that needs attention. Please call to review and make a payment at 870-298-5513. Reply STOP to opt-out

Dollars Lost: $0.0

Victim Location: New Salem, PA, USA - 15468

Date Reported: May 15, 2026

Business Name Used: None Given

Phishing - phishing

The caller said they were trying to reach my sister, using her first and last name, who lives in another state. We have never shared a phone number. He said his name was Zach, (with a foreign accent), then said a company that sounded like "Present RMS". I couldn't tell. The caller tried my sister as well, using a different phone number. He called from 757-529-6455 using the all back number 844-750-0045 x2068.

Dollars Lost: $0.0

Victim Location: Newport News, VA, USA - 23602

Date Reported: May 15, 2026

Business Name Used: 844-750-0045 x 2068 Couldn't Understand Name

Phishing

scammer is posing as secretary of state Business Resource Center assists business owners in obtaining documents and compliance services. It is not a government agency. Review all information before checkout. Phone: 8887046416 | Email: [email protected] | 9618 Jefferson HWY PM# 339 Baton Rouge, LA 70809

Dollars Lost: $0.0

Victim Location: Winnsboro, LA, USA - 71295

Date Reported: May 15, 2026

Business Name Used: BUSINESS RESOURCE CENTER

Online Purchase - Online Retailer - Brushing Scam

I received a 4x6 envelope for each of two days. One envelope contained a piece of scrap paper, and the other contained a piece of cardboard. My concern is that someone knows where I live and has taken the time and spent the money to let me know. This is aggressive and unnerving.

Dollars Lost: $0.0

Victim Location: East Lansing, MI, USA - 48823

Date Reported: May 15, 2026

Business Name Used: Davve Garzaz

Online Purchase

It is an add on how to make money on line with AI just pushing button on your phone making money without doing anything

Dollars Lost: $67

Victim Location: Wichita, KS, USA - 67216

Date Reported: May 15, 2026

Business Name Used: Nexicora.com AI using your phone to make money

Online Purchase - BCN for Temu

Number provided is for Temu, transferred to Holli (BCN) Purchased something and TEMU, ordered 11 items received 1 item, needed credit card information because they needed to find the tracking number used BCN Server Google Play Store. Asked if had an android or iPhone and once all information was provided, they started moving around on application asked rep if they were moving in phone rep said its AI. Deleted credit card information, couldn't delete the expiration and security code they locked out of system.

Dollars Lost: $0.0

Victim Location: Lima, OH, USA - 45804

Date Reported: May 15, 2026

Business Name Used: BCN for Temu

Other

I found an app that was used to count your steps and you would supposedly get paid. It’s called move club and once I downloaded it it disappeared. I keep getting charged $29 a month since December 2025. I’ve tried calling to cancel with absolutely no success. The phone either rings then hangs up or I get a voice message that is not in English. I believe it’s Indian and I can’t understand what they’re saying. I’ve gone through my credit card to cancel, but somehow it keeps getting reversed and I get charged.

Dollars Lost: $145

Victim Location: Irwin, PA, USA - 15642

Date Reported: May 15, 2026

Business Name Used: Move Club

Debt Collections - (888) 299-0893

This message is intended for with a file number. There is a complaint that is being filed in our office, documents regarding your file are being prepared to be sent out, and you will need to be available to sign for the delivery. The issuing agent will dispatch confirmation. If they're unable to reach you at home, they will attempt to reach you at your verified place of employment. In order to stop further action from being taken, you may contact our legal department at 888-299-0893. This call has been logged and recorded as proof of efforts being made to notify you.

Dollars Lost: $0.0

Victim Location: Findlay, OH, USA - 45840

Date Reported: May 15, 2026

Business Name Used: N/A

Online Purchase - MGTTC

Seen ad to buy dwarf cherry tree for 39.95 then was offered the second tree at a discount for a total of 59.95. I ordered them on 4/1/2026 and received an order fulfilled notice on about April 22nd but never received my trees.

Dollars Lost: $59.95

Victim Location: Klamath Falls, OR, USA - 97603

Date Reported: May 15, 2026

Business Name Used: MGTTC

Online Purchase - Online Purchase Scam

This company is advertising a joint cream that is better than surgery for bone on bone knee pain.

Dollars Lost: $0.0

Victim Location: Oklahoma City, OK, USA - 73110

Date Reported: May 15, 2026

Business Name Used: Curemedici

Employment - Snagshout

This person told me it was a job and I had to use my own money to keep refilling up my account in order to complete the tasks.

Dollars Lost: $416

Victim Location: Manhattan, KS, USA - 66502

Date Reported: May 15, 2026

Business Name Used: Snagshout

Credit Cards

Contacted informed there was a log in and to contact these numbers 2019058802 (315) 663-6038

Dollars Lost: $0.01

Victim Location: San Leandro, CA, USA - 94577

Date Reported: May 15, 2026

Business Name Used: Imposter Robinhood

Online Purchase

I had ordered a product from AuraMalibu's website and the total was $14.90. The order confirmation on the website said $14.90 and I would be receiving an email confirmation. I never received an email confirmation and the credit card I used was charged $24.68. I had taken a screenshot of the web confirmation and contacted their customer support to inform them of the discrepancy in payment. They responded that after payment their system runs a final carrier review and if the shipping tier selected doesn't meet carrier requirements it's automatically upgraded to the next best option to keep delivery smooth and protected. I replied that the confirmed total was $14.90 and needed to be contacted if the total was going to be more. I replied several times asking for updates and never received anymore replies. I reported this to the credit card company and they refunded the full amount that I was originally charged ($24.68). I did later received the product I had ordered but never did get a reply from customer service about the additional shipping charges.

Dollars Lost: $9.78

Victim Location: Ames, IA, USA - 50010

Date Reported: May 15, 2026

Business Name Used: AuraMalibu

Debt Collections - Debt Collections - Phishing Scam

I received a phone call requesting a call be made to 888-342-9218 regarding "document delivery". If I did not respond legal action will be taken against me. The caller also left a reference number 2026-********

Dollars Lost: $0.0

Victim Location: Jackson Heights, NY, USA - 11372

Date Reported: May 15, 2026

Business Name Used: Document Delivery

Online Purchase

They're not listed necessarily in California, it's online. This company poses as a government online website to renew your passport. What they're doing is charging you the passport renewal cost and just providing you with printable sheets of paper and a shipping label to take to the post office to mail. They're not actually renewing anything. They're a scam is "preparing your documents" which they're not doing either. You still have to go through the full entire process of passport renewal even if you use their service. I have disputed it with my bank, and I'm demanding a refund from them which they are declining.

Dollars Lost: $130

Victim Location: Hermosa Beach, CA, USA - 90254

Date Reported: May 15, 2026

Business Name Used: USA passport online

Online Purchase - Travelopick

Travelopick advertises plane ticket for a set price. Once you fill out the details and purchase the ticket for said price the transaction is not completed. They then flood you with phone calls and emails to inform you that that flight is in very high demand and is filling up quickly. They then force you to spend more money to secure the ticket. The transaction is then made with your permission at the now increased price. The bank shows two transactions, a fee to Travelopick and one to the airline. The ticket is issued, but at a much higher price. Buyer beware.

Dollars Lost: $189

Victim Location: Alma, GA, USA - 31510

Date Reported: May 15, 2026

Business Name Used: Travelopick

Phishing - Phishing Scam

I was on the phone with the USPS and the USPS online trying to locate a package and it came up to fill out a form to be able to track a package, it then asks for a $5 refundable deposit, USPS advised me that was not them. I called and assumed this was resolved. A charge was taken out of my account for $65 for a service I did not ask for. When I called to see, it was not even on my phone number, but a work cell number, they said they cx the "subscription" I didn't know I had but would not refund my money.

Dollars Lost: $65

Victim Location: Newcastle, OK, USA - 73065

Date Reported: May 15, 2026

Business Name Used: Just Answer

Other

I am receiving calls from Bridgeway - seems to be collection agency. I answered one due to my local area code - male knew last 4 of my ss; was angered when I refused to give him my DOB to hear the info; said they would file legal in my county court. I hung up and blocked that number. I get phone calls which I block and delete. They leave voice messages which I delete. I do not owe anything to any collections. My credit score is over 835! I've been checking my accounts and nothing suspicious...to date. Just very annoying, and unsettling since he did have my last 4 ss digits. I have scam ID/block on my phone number; have been on do not call list for years. Anything more I can do.

Dollars Lost: $0.0

Victim Location: Kittanning, PA, USA - 16201

Date Reported: May 15, 2026

Business Name Used: Bridgeway

Other

received email stating ; Dear customer: Hello ?? Thank you for your order order_no:30993M295058 Products include VisionSync Multifocal Glasses Order placed on 2026-05-15 21:14:47 — our team will be personally following your order and supporting you throughout the entire process. If you have any questions at all along the way (shipping, product details, or anything that feels unclear), the fastest way to get help is simply to reply to this email. ?? When you contact us directly, we can: Check your order status immediately Offer flexible solutions if anything changes Resolve issues faster than platform tickets No forms, no waiting — just reply here and our support team will take care of it for you. We're here to make sure everything goes smoothly ?? Best regards, Customer Care Team i did not know this email or did I order from this company!!!!!

Dollars Lost: $36.36

Victim Location: Panama City, FL, USA - 32404

Date Reported: May 15, 2026

Business Name Used: quicksolve.vip

Counterfeit Product - Online Retailer Scam

Wide step shoes are not wide at all. Do not fit. Very poor quality shoes plus they have a horrible chemical smell.

Dollars Lost: $100

Victim Location: BC, CAN - V3B 7M2

Date Reported: May 15, 2026

Business Name Used: Wide step shoes

Employment - Velmora.com

They emailed and called stating that I got the job. And asked for my ID and photo of me and everything and I had a feeling that something wasn’t right and looked it up

Dollars Lost: $0.0

Victim Location: Tallahassee, FL, USA - 32304

Date Reported: May 15, 2026

Business Name Used: Velmora.com

Phishing

The scammer called claiming to be Enterprise Car Rental requesting I submit $1,000.00 for an acident I had in their vehicle which was a 2025 BMW on my trip to Florida in November 2025. This incident has been settled by my insurance company and damages were paid by the other driver's insurance.

Dollars Lost: $0.0

Victim Location: Roanoke, VA, USA - 24019

Date Reported: May 15, 2026

Business Name Used: Enterprise Rent A Car - Impostor

Counterfeit Product - Online Retailer Scam

A fraudulent company operating on Instagram (IG) poses as a boutique business run by a Caucasian white woman based in Washington, D.C., claiming to have over 30 years of boutique experience to establish false credibility with potential customers. The company runs targeted ads showcasing visually appealing merchandise, including hippie-style denim pants, dresses, and shoes with intricate designs, luring buyers with stylish imagery that misrepresents the actual products. Once an order is placed, the product takes approximately 2 to 3 weeks to arrive, and when I reached out to inquire about the shipping status, a representative named "Sara" from customer service advises them to "be patient" but fails to provide any tracking information or the name of the logistics company handling the shipment, creating a deliberate lack of transparency to delay complaints and prevent further investigation. Upon finally receiving the product, I discovered that the style and material do not match the online description or the images advertised, confirming the transaction as a clear case of fraudulent misrepresentation and deceptive business practices designed to exploit unsuspecting online shoppers.

Dollars Lost: $79.13

Victim Location: Saint Albans, NY, USA - 11412

Date Reported: May 15, 2026

Business Name Used: monroe-hayes.com

Utility

Text received indicated I had "built up a good amount of reward points in my T-Mobile Rewards account", and I should "pay attention to the point expiration". There was a link to the Online Redemption Center to redeem my points included.

Dollars Lost: $0.0

Victim Location: Columbus, OH, USA - 43215

Date Reported: May 15, 2026

Business Name Used: T-Mobile Impostor

Online Purchase - Online Retailer - Brushing Scam

I would receive random small items in the post like a piece of cardboard or a keychain all from the same address and its a scam for some unboxing review for them to make money

Dollars Lost: $0.0

Victim Location: Prairie Grove, AR, USA - 72753

Date Reported: May 15, 2026

Business Name Used: Davve Garzaz

Online Purchase

I purchased a vacation rental from these property managers for a vacation taken in Feb. 2026. The vacation was paid for in June, 2025 as deposit with balance paid in December 2025 In March 2026 they charged me again for a trip never taken never arranged never authorized. They just used and charged my account

Dollars Lost: $11603.2

Victim Location: NJ, USA - 07005

Date Reported: May 15, 2026

Business Name Used: Palm Management /Sunset Beach Villas

Counterfeit Product

Flea and Tick control collars (3) for dogs

Dollars Lost: $91

Victim Location: Buhl, ID, USA - 83316

Date Reported: May 15, 2026

Business Name Used: Flea & tick control

Online Purchase - Online Retailer - Brushing Scam

Received a small postal package of 1 sample packet of facial moisturizer.

Dollars Lost: $0.0

Victim Location: Pine City, MN, USA - 55063

Date Reported: May 15, 2026

Business Name Used: Davve Garzaz

Phishing - Phishing

A facebook ad for preapproval. Then 'call this number' we want more info 1-877688-4426

Dollars Lost: $400

Victim Location: BC, CAN - V3N 3L6

Date Reported: May 15, 2026

Business Name Used: Capital One - Imposter

Counterfeit Product - escalify health / Gutflow

The product was called Gutflow and was for regulating bowel movements..

Dollars Lost: $311

Victim Location: Oakley, ID, USA - 83346

Date Reported: May 15, 2026

Business Name Used: escalify health / Gutflow

Online Purchase - Online Retailer - Brushing Scam

Sent an empty pkg

Dollars Lost: $0.0

Victim Location: Hastings, MN, USA - 55033

Date Reported: May 15, 2026

Business Name Used: N/A

Online Purchase

Ask a vet 5$ fee then $65 monthly that I cannot cancel. No phone number and limited access via website. Trying to cancel they then want me to sign up for a service that helps cancel for a fee and another monthly fee.

Dollars Lost: $65

Victim Location: Columbus, OH, USA - 43085

Date Reported: May 15, 2026

Business Name Used: Ask a Vet

Phishing - Unknown-Phishing

recived a postcard in mail says UNCLAIMED REWARD, call to claim rewards of $250.00 for giftcard to amazon, walmart, costco home depot and more, no name just rewards limited time offer claim # da10797436 it have the BBB sign on it also.

Dollars Lost: $0.0

Victim Location: Portage, IN, USA - 46368

Date Reported: May 15, 2026

Business Name Used: Unknown- Phishing

Counterfeit Product - Online Retailer Scam

Dollars Lost: $168.4

Victim Location: Saint Albans, NY, USA - 11412

Date Reported: May 15, 2026

Business Name Used: Monroe Hayes

Employment - Employment Solicitation - Reshipping Scam

I was contacted via email about an offer for a shipping job, and after further researching the position I realized it is a scam. The company is not registered or legitimate, it sounds like a great opportunity but is a scam. After my research I wound up here and see that others had the exact same experiance.

Dollars Lost: $0.0

Victim Location: Boone, NC, USA - 28607

Date Reported: May 15, 2026

Business Name Used: Load Cruise LLC

Phishing - Phishing - United Health Care Impostor

Phone call- did not answerj. Googled phone number came up as HIGH RISK scam. Also came up scam on my phone.

Dollars Lost: $0.0

Victim Location: West Hempstead, NY, USA - 11552

Date Reported: May 15, 2026

Business Name Used: N/A

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