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Online Purchase - Online Purchase
I ordered 2 pairs of shoes on March 11, 2026. I received them on March 21, 2026. I requested a refund on March 22, 2026. The size chart they provided was not accurate. My request for a refund was well within the 30 day return window. The company never responded so I had to follow up with them. They finally responded and offered me a discount on the shoes. I declined and requested a refund. They finally replied that I was beyond the 30 day return limit. I provided them with my original refund request email dated March 22 but they refuse to refund the items. This correspondence went on and on with no resolution. I believe they intentionally wait to respond to the original request so that they can use the 30 day excuse.
Dollars Lost: $107
Victim Location: VANCOUVER, BC, CAN - V6H 4G3
Date Reported: June 4, 2026
Business Name Used: Evelyn Grace Vancouver
Online Purchase - www.solariah.com
I need to report on the company Solariah which I bought over $60.00 of clothes product from them which was never delivered even though they claimed it had without any proof of delivery other than heresay. I then requested a refund from them which they gave me a runaround in the amount of the refund and a crazy time frame for the refund. It’s been over 4 months without any results other than me being scammed
Dollars Lost: $63.81
Victim Location: Portola, CA, USA - 96122
Date Reported: June 4, 2026
Business Name Used: Solariah
Employment - Freight metro inc
I was emailed saying i was a candidate in a position as a package specialist for 4200 a month and 20 dollars for every on time package delivery totalling 5000 they asked for my id and my bank information etc.
Dollars Lost: $0.0
Victim Location: West Palm Beach, FL, USA - 33407
Date Reported: June 4, 2026
Business Name Used: Freight metro inc
Identity Theft - Needoh
Search for needoh to buy. Website came up and said needoh US. I put my card info in and hit submit then nothing - two days later I get this debit for $3901.50 from DIOR COUTURE LAS VEGAS’
Dollars Lost: $3901.5
Victim Location: Puyallup, WA, USA - 98375
Date Reported: June 4, 2026
Business Name Used: Needoh
Identity Theft - BrowPro
I purchased a product from this company Shopinnovations llc dba Nymbus llc on March 17, 2026. It was a single transaction in the amount of $16.66 and I received the product I ordered as expected. However apparently this company then signed me up for a recurring subscription to their "VIP Customer" service and since then they have charged my PayPal account twice in the amount of $31.63, once on April 16, 2026 and again on May 24, 2026. I never agreed to or signed up for this "service" nor did I authorize these two recurring charges. I contacted the company but they have not agreed to refund these charges. I live in the State of Colorado where it is illegal for businesses to debit any recurring charges unless they give at least 25 days advance notice to the customer. This company gave me no notice that they signed me up for this subscription nor any notice that they would be charging my PayPal account on these two occasions. I disputed the charges with PayPal but they sided with this merchant who is apparently well known for scamming thousands of customers like this.
Dollars Lost: $63.26
Victim Location: Aurora, CO, USA - 80014
Date Reported: June 4, 2026
Business Name Used: BrowPro
Employment - Swiftora Logistics
They called me about a remote job and sent a contract through email asking for my name, address, email, and a picture of me beside my ID. Back and front of my ID.
Dollars Lost: $0.0
Victim Location: Far Rockaway, NY, USA - 11691
Date Reported: June 4, 2026
Business Name Used: Swiftora Logistics
Online Purchase - Bear Trail Bikes
Buyer beware, my wife and I both took advantage of the credit on e- bikes and paid out of pocket for difference on 2 bikes, that was end of December 2025 eta 8-12 weeks. They sent emails saying more and more delays, then no emails last 6 weeks, so fast forward 5 months still no bikes, but they still have our money. I filled out contact form several weeks ago to get an update, no response, I called, no one picked up, left a message, no response, sent an email to their designated customer service email no response. So far they've taken money, not provided said products, are way past estimated delivery windows, not replied to any communications to get this cancelled OR pivot to other bikes, OR provide an ETA with a deadline any of which would have been appropriate resolutions, instead ZERO responses to ANY of their communication channels is infuriating. Don't do business here. Likely scam
Dollars Lost: $98
Victim Location: Brighton, CO, USA - 80602
Date Reported: June 4, 2026
Business Name Used: Bear Trail Bikes
Online Purchase - Online Retailer
I ordered the product from holistic Organic Farm on 5/15/26. I received and email saying that the item was delivered to a "Front desk/Reception/Mail Room". I don't have a front desk or reception area. I contacted the post office on 6/2/26. The item has been sitting on a shelf for more than 2 weeks and the post office never tried to delivered on notified me that I had a package in their office. The item is perishable and it was already rotten. I wanted my refund because it was not my fault the item got damaged in the post office. It was the post office fault because they never delivered or informed me the the package was in their offici contacted the company twice on chat through their website, they never answered and through email and they never replied. I opened a case twice and the closed it on their favored because they said the delivered the item. Item was never delivered by the post office to my address and I was never informed I had a package in the post office. No pink slip from the post office lore the normally do to let me know they tried.
Dollars Lost: $79.99
Victim Location: New York, NY, USA - 10025
Date Reported: June 4, 2026
Business Name Used: Holistic Organic Farm
Employment - Cargovera Couriers
This job called me to set up an interview for this position of “shipment checker”. I couldn’t speak at that very moment so she sent me an email that was trying to set up an interview and had a onboarding video attached explaining the company and position I’d be hired as. I called her back after watching what seemed to be a real video, and answered several questions about if I would be able to receive packages to my address and if I would be able to take them to FedEx, USPS or UPS. They gathered my address, email address and most importantly a picture of my Drivers license, front, back and had me take a selfie with the drivers license in my hand. Once I told my friend about it, he mentioned he had the exact same type of job under a different company name that turned out to be a scam. I looked this company “Cargovera Couriers” up on google and it says it’s WIDELY complained and reported to BBB for being a scam and fraudulent company. Please help and reach out , I don’t have any further updates as this just happened today 06/04/26. I also have the pdf file where I sent my identification through but it won’t let me upload it through this website that I’m submitting the claim through.
Dollars Lost: $0.0
Victim Location: Olympia, WA, USA - 98516
Date Reported: June 4, 2026
Business Name Used: Cargovera Couriers
Other
Text from capital one asking if we just. Purchased $1400 in Atlanta Ga. We said N Apparently they tried to call back. We don’t answer phone Scam Risk callers. Got a text again wanting us to say Y for them to call back. Unfortunately I said Y. They never called back. So we called capital one to see if both accounts had been used they said no
Dollars Lost: $0.0
Victim Location: Pittsburg, CA, USA - 94565
Date Reported: June 4, 2026
Business Name Used: Imposter Capital one
Phishing - Public Service
Called talking about recently expanded benefits for healthcare professionals previously only available to first responders and public servants. Asked if I still had an active pharmacist license in one state and was a resident of another state (which can be gleaned by going to the state Board of Pharmacy license lookup). This doesn't make sense, as any healthcare professional with a professional license (doctor, nurse, pharmacist, lab, etc.) would have insurance available through their job or employment. They do work in healthcare and as such, tend to have good benefits. Obviously a scam, since most hospitals at least will carry a basic life insurance policy on their employees as well.
Dollars Lost: $0.0
Victim Location: Lincoln, NE, USA - 68506
Date Reported: June 4, 2026
Business Name Used: Public Service
Phishing - PPG / Auto Warranty
Received Attached document by Unites Sates Postal Service. This is believed to be a scammed mailer to myself regarding a vehicle I do not own or have ever owned! I have been advised by my insurance agency & financial agencies to report this attempted scam to all agencies beginning with the local sheriff. Sheriff Report T26000070
Dollars Lost: $0.0
Victim Location: Bigfork, MT, USA - 59911
Date Reported: June 4, 2026
Business Name Used: PPG
Online Purchase - Online Retailer Scam - Instagram Seller
Dear Better Business Bureau,
I am writing to formally lodge a complaint against an online seller operating under the business name “Carmen Valentiana,” (https://www.instagram.com/carmenvalentina?igsh=M3c2b214dWl6YWhj)
from whom I purchased an item via Instagram. Despite my numerous attempts to resolve the situation directly with the seller, I have faced repeated issues.
The seller failed to ship the item as promised. After multiple excuses and unfulfilled assurances, it became apparent that no genuine shipping took place—only a label was printed. After over a month of delays, I requested overnight shipping to resolve the matter, which the seller refused. At this point, I no longer need the item, but I am concerned about the seller’s reliability and honesty.
I want to warn other potential buyers about these business practices, as they were misleading and untrustworthy. I kindly request that the BBB investigate this matter.
Thank you for your assistance in protecting consumers like myself.
Sincerely, *****
I have screenshots of conversations please contact me ******************** and I’ll send it
Dollars Lost: $425
Victim Location: Syosset, NY, USA - 11791
Date Reported: June 4, 2026
Business Name Used: Carmen Valentiana
Phishing - PRO Construction
Man came to front door, knocked repeatedly, repeatedly lifted the mail and newspaper slots in/near my door (loud metallic sounds) then walked around the side of the house, knocked on side door, yelled "sir, sir" at the open kitchen window. I didn't answer the door. He wasn't going away so I looked at him through the window and told him if he didn't leave I'd call the police. He had pushed an info sheet through the newspaper slot in the door. After he left I looked up the business license and it is not valid. My internet search turned up a police blog about a man in my neighborhood who had been the victim of a construction scam this last fall. The scammers supposedly had New York accents. This might also have been true of the individual who came to my house. He was white, maybe average height, probably under 40, spoke with what might have been a NY accent. We didn't speak long and he left when I said I'd call the police.
Dollars Lost: $0.0
Victim Location: Seattle, WA, USA - 98115
Date Reported: June 4, 2026
Business Name Used: PRO Construction
Travel/Vacation/Timeshare - Ethiopian Airlines Imposter - Travel Reservations Scam
My sister needed to cancel a flight reservation with Ethiopian airline that she made for her and her children to go to Africa 3 tickets total). She looked up the Airlines phone number online and called the phone number that she found. After giving her reservation number and her name she was told that she had to pay $900 out-of-pocket to have her nonrefundable ticket canceled and refunded. She told them that that didn’t sound right and that she had spoken to someone else who said that the cost of the penalty was supposed to come out of the ticket. The subject stated that whoever she spoke to didn’t know what they were talking about. The phone call went on for 49 minutes where the subjects negotiated the price down to $680, even suggesting that they’ll wait online while my sister calls her husband to ask for some money to cover the charges. In the end they settled for $380 as an out-of-pocket payment and $300 paid later in the week. She received an email that she was required to click to confirm the cancellation of the flight. Once the transaction was completed for the $380, the subjects then hung up and a few minutes later called back on a different number saying that she no longer needed to pay the additional 300 out-of-pocket and that they would just take it out of the ticket cost. When she never received a receipt for her transaction or for the cancellation of the ticket, she got suspicious and called me. I then reached out to the airline and explained to them that she hadn’t received her receipt and told them what happened. They then sent her a receipt showing that her ticket was indeed canceled and that a fee of $300 was taken out of each ticket as a penalty for the ticket being nonrefundable as well as some nonrefundable taxes, however the $380 that she paid out-of-pocket was not accounted for and the airline representative said that that is something that is not customary to them and that she should look into it through her bank and file a fraud claim. In the process of compiling evidence to send to her bank, I looked up the the number and found that it was associated with a bunch of spam Instagram pages claiming to be various Airlines. They were also in comment sections of known Airlines and travel companies on reputable travel sites claiming to be Travel Assistance. I knew then with certainty that this was a full fledge scam operation. I flagged the Instagram pages and most of them got taken down. I called the original number that my sister called just to see what their set up was like. When someone answered, I simply said oh sorry I called the wrong number and hung up. The person immediately called me back on a different number and said how can I help you and I said “I’m sorry I called the wrong number”. She then again said “what request can I help you with” very aggressively and I said “I called by accident “and she hung up. I then continue to flag their Instagram pages and any associated page I saw with their phone number on Google. My sister began receiving calls from the subjects where they called multiple times from multiple different numbers. She never answered. Today I noticed that they made a new page with a new number and I realized that this is never going to end and countless people are going to get hurt in sensitive moments of desperation if these people aren’t stopped.
Dollars Lost: $380
Victim Location: Staten Island, NY, USA - 10304
Date Reported: June 4, 2026
Business Name Used: N/A
Employment - Freight Metro Inc.
Got a call about a job application $5000 a month + $20 per package delivered on time. After your first month of working you get paid your 5k, after that paid every 2 weeks. Seems way too good to be true
Dollars Lost: $0.0
Victim Location: Winchester, VA, USA - 22602
Date Reported: June 4, 2026
Business Name Used: Freight Metro Inc.
Debt Collections
You have a legal matter that is being scheduled or has been filed in your county and personally served to you. If you have not been served, contact MCRI immediately at 1-833-203-0429 one served, all attorney fees are legally binding.
Dollars Lost: $0.0
Victim Location: Sylmar, CA, USA - 91342
Date Reported: June 4, 2026
Business Name Used: MCRI
Online Purchase - Online Purchase
I sent e mails trying to get my money deposited back in my account. I never received my foot messenger, I told them that I never got anything from them. They continue to take different amounts out my account every month around the 27th of every month
Dollars Lost: $83.78
Victim Location: Gulfport, MS, USA - 39507
Date Reported: June 4, 2026
Business Name Used: Emended Massenger
Online Purchase - veloraradianthhair care
answered an ad for a free AAA emergency road kit. never received it. Was told some charges are billed under a difference account.
Dollars Lost: $16.64
Victim Location: Salinas, CA, USA - 93905
Date Reported: June 4, 2026
Business Name Used: veloraradianthhair care
Phishing - Phishing
I received a called - they left a message - using my full name and saying they were calling from Insurance Service Department in Madison County. The message was intended for my husband and they used his full name. They said he had a court summons and left the number 88-675-3527 to call back with a case number. They called from 601-210-4204 and when I called that number back it said the number was no longer in service.
Dollars Lost: $0.0
Victim Location: Flora, MS, USA - 39071
Date Reported: June 4, 2026
Business Name Used: Madison County Insurance service department
Identity Theft - Zirconjshop
In reviewing my bank account statement there was a charge made from Zirconjshop for $44.50. I disputed this with my bank and they were not able to identify this merchant. I had to google this business as I had never heard of them nor did I order anything (or receive anything) from them. They somehow got my debit card number to assess this charge. I have always been in possession of the card. I have since closed that card and obtained a new one.
Dollars Lost: $44.5
Victim Location: Lincoln, NE, USA - 68505
Date Reported: June 4, 2026
Business Name Used: Zirconjshop
Employment
I was approached with an offer for a job paying $350,000 - $2,000,000. Which should have been a first tip off.
Lots of flattery, "you look well aligned for the role".
Until I was asked to submit a resume. I was within seconds met with a sudden "this resume doesn't seem to be aligned with the role".
I was then directed to a second person to pay for resume services. Any mention of the job suddenly transitioned into "let us help you find success for a price".
Dollars Lost: $0.0
Victim Location: San Leandro, CA, USA - 94578
Date Reported: June 4, 2026
Business Name Used: Courtney Eskew Prestiege Staffing
Counterfeit Product - Online Purchase Scam
Lauren and Linda Charleston is a fake, scam organization. Mimicking clothing. The items are sold out of China from a sweat shop. Horrible quality, no tags, threats about returning items. ABSOLUTELY APPALLING! They use a phoney store front with a back story of 2 sisters that have been in a clothing business for many years. Using 2 blonde American women in the photos with beautiful pictures. What you receive is atrocious quality, nothing fits appropriately and then threats if you want to return items. Really frightening and should be stopped ASAP. Horrible for anyone to experience.
Dollars Lost: $189
Victim Location: Oklahoma City, OK, USA - 73160
Date Reported: June 4, 2026
Business Name Used: Lauren and Linda from Charleston
Phishing - Lexi from CSFI USA
Description
I recieved the following text: Hi *name*, this is Lexi from CSFI USA. I see that you recently requested a loan for 60000. I was able to get your pre-approved. Do you have a few mins to discuss next steps? You can also reach us on (609)7620381 Text End to opt out The text
Dollars Lost: $0.0
Victim Location: Hoyt, KS, USA - 66440
Date Reported: June 4, 2026
Business Name Used: Lexi from CSFI USA
Employment - Advanced traffic control services
Offered a flagger job at a good pay, held a class for flagger registration and orientation for testing. Offered equipment “$100” cheaper than in store. Never received equipment or flagger card.
Dollars Lost: $435
Victim Location: Portland, OR, USA - 97211
Date Reported: June 4, 2026
Business Name Used: Advanced traffic control services LLC
Phishing - Mayline USA
Text message received, claiming to follow up on my loan request (never made). Asked to call me to confirm a few details. Texted from (984) 255-1226, asked me to call (855) 417-7888. Said they were Nancy, from Mayline, and wanted to go over programs tied to my info.
I responded in French since I recognized it was a scam, asking them to identify themselves and then telling them to go away. They did not go further, but it was clearly an attempt to get personal info (need SSN etc. for a loan)
Dollars Lost: $0.0
Victim Location: Jersey City, NJ, USA - 07302
Date Reported: June 4, 2026
Business Name Used: Mayline USA
Retail Business - Prize Scam
My father has dementia. He has been scammed for thousands of dollars in the past. Every day someone is calling him with some kind of scam. Today, they told him that he was being delivered a television and he would need to pay for shipping. When he alerted me of this expected television, I returned a call to the number from my personal phone. They have broken English and informed me they were from the Amazon Fraud department. My father does not have an Amazon account, so I know that he was bogus. The last time someone claiming to be Amazon called him, they had him go to Walgreens and purchase a $500 gift card and give them the numbers from the card at the end of purchase. So that was a complete loss. Please investigate this to find the fraud. Thank you very much.
Dollars Lost: $0.0
Victim Location: Oklahoma City, OK, USA - 73135
Date Reported: June 4, 2026
Business Name Used: Amazon fraud department
Counterfeit Product - Redwood Robotic
The advertisement showed that the mop was suppose to clip on easy and what I got the mop dose nothing that it advertised it took a very long time to get to me I ask for a cancellation because of it taking long then I got it like 3 days later and they said I couldn’t cancel. When I got it I was so scam I paid a lot for this mop thinking it was going to do the job they claimed it would. I ask for a refund but the want me to pay for a return and they will give me 15.00 Iit a scam…
Dollars Lost: $45.86
Victim Location: Bellingham, WA, USA - 98226
Date Reported: June 4, 2026
Business Name Used: Redwood Robotic
Counterfeit Product
Ordered from Mayberry NC which was not in NC was out of China. Ordered a Zara Dress in white. Arrived weeks later no brand, horrible quality, puckered threads and different colors all together. They refuse to allow for a refund beyond a store credit or 10% returned with restocking fees. Shipping on me to another country. Complete nightmare... huge scam. I see now this has happened to so many. This company should not be allowed to continue to rip people off. Purchasing complete lies...
Dollars Lost: $52
Victim Location: Chattahoochee, FL, USA - 32324
Date Reported: June 4, 2026
Business Name Used: Mayberry NC
Phishing - Skyvolk , Inc.
I received a package I know nothing about from Skyvolk Inc. As of now there is no proof of purchase on any of my credit cards. (5-3-2026). I'm pretty sure this is a scam.
Dollars Lost: $0.0
Victim Location: Leesburg, VA, USA - 20175
Date Reported: June 4, 2026
Business Name Used: skyvolk inc
Debt Collections
WARNING: Possible debt collection scam using the names "Atterbury & Atterbury" "Litigation Service," and "A.D. Processing."
I received a robocall from someone claiming to be "Sophia Marshall" with "Document Services" regarding an alleged debt owed by my spouse. The message stated that legal documents were being filed and that I needed to call back immediately.
When I returned the call, I was connected with a man identifying himself as "Sean Vargas." He used personal information, to make the call sound legitimate. He then claimed my spouse owed an old debt and threatened legal action if payment was not made.
They sent documents through a PandaDoc link and pushed for immediate payment. I was concerned that signing the documents or making a payment could potentially revive or acknowledge an old debt, which is something many consumers may not realize. After the call, I spent hours researching the people, phone numbers, and companies involved. Every lead ended in a dead end. I could not verify the business, and one of the phone numbers listed as theirs actually belongs to a completely different company. I actually caught "Sean Vargas" in several GOTCHA moments, thanks to my background in legal studies.
I never received a debt validation notice by mail, nor was one sent with the settlement offer they emailed me. Based on my experience and research, I believe this is a scam. Do not sign anything, do not provide banking information, do not make any payments, and report the activity to the appropriate investigative authorities.
Dollars Lost: $0.0
Victim Location: Playa Vista, CA, USA - 90094
Date Reported: June 4, 2026
Business Name Used: Atterbury & Atterbury (also operating as A.D. Processing / Litagation Services
Online Purchase
On my credit card shows this company doing charges on my credit cards n debit cards on many occasions I reach out to the company to stop n I keep cancelling my cards n getting news cards but they seem to find info on new cards keep charging me for fraud charges this need to stop the bank investigation involved n temporary credit on my cards n debit cards as well please help
Dollars Lost: $82.74
Victim Location: Naples, FL, USA - 34104
Date Reported: June 4, 2026
Business Name Used: Aventgarde service
Counterfeit Product - Gex corp / supplement
I have been receiving a product called gelatine sculpt (i did not order it) and the subject company is listed as the distributor. I tried calling and the recording states that gex is out of Brazil and not affiliated.....however the company in FL is listed on the bottle. I have tried to figure out how much we were charged for it and how they got my info. It does indicate that the product was made in usa. I could not reach anyone in.florida and only got a recording. I received an entire box of these "supplements " that are taken by droppers. I need to get with my bank to check all unknown charges- but I am at a losd
Dollars Lost: $500
Victim Location: Puyallup, WA, USA - 98372
Date Reported: June 4, 2026
Business Name Used: Gex corp
Phishing - Ultranuobody, prime health wellness, dreamy nutri vital
Reveived a phone call that i had a $386 outstanding balance for KETO AVC product made in 2024. (No idea what it is) from a company prime health wellness or dreamy nutri vital .
There was charge to my credit card that was fraudulently placed on 4-18-24 to dreamynuti vital and was reported to the credit card company, disputed and closed. The lady marie jackson, calling from tekamah,ne from ultranuobody said that since no police report was filed i was going to be sent to the legal team, taken to court, and would have to pay the full amount plus all legal fees unless i settled now or 119.94
A closed dispute with the credit card company does not cancel a subscription. Im not sure how to cancel a subscription i dont know anything about.
If the $119.94 was paid and not disputed for 2 full billing cycles then the debit will be cleared from collections and not go to legal department. After 60 days a hard copy would be sent to my address of the closed case file.
After looking up ULTRANUOBODY. The BBB has them flagged as a scam.
I called my credit card company they said to contact the better BBB, report the scam, and would be watching my account for any suspiciuos charges.
Cardit card fraud agent also told me the previous dispute case was closed, the merchant trying to charge me had been contacted, and informed of the dispute, and cancelation of the charges.
I have this information on file with my credit card company, and will wait to see whar happens next.
Dollars Lost: $119.94
Victim Location: Neola, IA, USA - 51559
Date Reported: June 4, 2026
Business Name Used: Ultranuobody prime health wellness dreamy nutri vital
Online Purchase
Received package from SP GODA.CO CASPER WY with three bottles of their product that was never ordered. Checked the USPS tracking number and it reflected a different location/delivery date. I had made a onetime order of a perfume on 05/15 using their website, I received the perfume that was originally ordered. After receiving May credit card statement, it was discovered that five more orders at different prices posted same day (5/15) from SP GODA.CO CASPER WY. I went to my credit card website and discovered two pending orders on my June statement using the 5/15 date from SP GODA.CO CASPER WY. Contacted Credit Card company and cancelled card.
Dollars Lost: $169.9
Victim Location: Warner Robins, GA, USA - 31088
Date Reported: June 4, 2026
Business Name Used: SP GODA.CO CASPER WY
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