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Online Purchase - Online Retailer Scam

On 12/27/2025, I ordered a snow joe ION pro 18" cordless, rechargeable snow blower. On 1/1/2026 I got an email that the product was dispatched. Each time the company told me the package was delivered to my house it wasn't. I emailed them back and they said that they sent out another package. They sent out 5 packages as they said that we're coming from China. I received NONE. I asked for a refund and they told me sorry we sent out another package. Till today I haven't received anything. I'm frustrated. This is ridiculous. How can I get my refund? I went on the website and now the store doesn't exist anymore!

Dollars Lost: $53.74

Victim Location: NY, USA - 12563

Date Reported: April 17, 2026

Business Name Used: Homeshoppingdeal

Credit Cards - Phishing Scam - Fake Fraud Alert - Chase Impostor

I got the same call about verifying possible fraud transactions if 2,000 and 3,000 with a recipient being ‘Rachel smith’. I quickly googled the phone number and this came up, so I think it’s a scam too, and I will call my Chase bank to verify.

Dollars Lost: $0.0

Victim Location: NY, USA - 11691

Date Reported: April 17, 2026

Business Name Used: N/A

Debt Collections

Stated i was attempted to be served legalvvourt papers. To all the # 402-888-2800

Dollars Lost: $0.0

Victim Location: IA, USA - 51632

Date Reported: April 17, 2026

Business Name Used: Sandra lee

Counterfeit Product - Online Retailer Scam

I bought on line a sandals.After confirmation of my order. I had to send 2 emails for an update on the shipment. Finally I received the sandals : Poor quality, uncomfortable, it looks like a peace of Plastic or Faux Leather glued on peace of wood, impossible to walk with. Absolutely rubbish. When I contacted Nixclio, for a return merchandise, they want me to pay $20.00 for shipping cost. They suggest ”To save me time and money” either to keep the sandals or donate to someone in need. I cannot believe how rude is the company, not willing to help a customer. I DIDN’T THIS COMPANY WAS LOCATED IN CHINA. Otherwise i would never order anything. Also, they have a invalid return address on the package. This is a scam truly.

Dollars Lost: $46.98

Victim Location: NY, USA - 11375

Date Reported: April 17, 2026

Business Name Used: Nexclio

Online Purchase - Online Retailer - Brushing Scam

recieved plastic beads

Dollars Lost: $49

Victim Location: NJ, USA - 08087

Date Reported: April 17, 2026

Business Name Used: N/A

Other

I received a package in the mail containing a smart fitness tracking band I did not order. I have read other have had this same experience.

Dollars Lost: $0.0

Victim Location: TN, USA - 37660

Date Reported: April 17, 2026

Business Name Used: Kelly Chen

Phishing - WIlliams Peters and Associates

Multiple messages were left by "Tina" from WIlliams Peters and Associates on April 9th and 10th. The call came from two different phone numbers. "Immediate response required. This matter has been formally documented. Failure to respond may result in escalation, including skip tracing efforts within your country to locate (me) and resolve this issue. It is in (my) best interest to address this immediately."

Dollars Lost: $0.0

Victim Location: NC, USA - 28027

Date Reported: April 17, 2026

Business Name Used: Williams Peters and Associates

Online Purchase

Saw an ad on facebook for shoes on clearance. Looked through the ad, "purchased" 3 pairs of shoes and was kept informed with a delivery of said items. Never received them. And when I tried to contact the seller there were no responses back. Total scam! I hope they all come down with a rare disease for scamming a hard working individual out of their money!

Dollars Lost: $63.38

Victim Location: MO, USA - 64108

Date Reported: April 17, 2026

Business Name Used: Dicks sporting goods - Impostor

Other

Voicemail was left on my cell phone; the call number was from the area code matching mine but I no longer live there. Scammer had my name, my husband's name, our address and said they had legal documents that we both needed to sign regarding a pending lien. I did not respond, and the next day the scammer called my workplace (a school) and told the secretary they were coming to bring the documents for me to sign and wanted to be sure I would be available.

Dollars Lost: $0.0

Victim Location: FL, USA - 34613

Date Reported: April 17, 2026

Business Name Used: Conifer Associates

Online Purchase - Online Purchase

Ordered 5 shirts for $34.92. Got email said they were getting ready to ship. Never got anything after that. Tried to contact them but no response. Was charged again for $49.99 this time. Bank stopped transaction.

Dollars Lost: $34.92

Victim Location: NC, USA - 28609

Date Reported: April 17, 2026

Business Name Used: Aurela

Debt Collections

voice mail: ""My name is Sophia Marshall with Document Services. This call is intended for... (relative's name). For a reference number... 1069734. This is a formal notice regarding the non-compliance notice that is being filed against you. If you have not received the notice properly by mail, please call the litigations office immediately to request a copy to be sent out certified. Please note this complaint can move forward legally without your consent within one to two business days. Please feel free to contact the office with any further questions at 888-228-8261. Please consider yourself notified. Thank you."

Dollars Lost: $0.0

Victim Location: CA, USA - 95660

Date Reported: April 17, 2026

Business Name Used: Document Services

Online Purchase - Siluet

I purchased the reformer in Jan 2026 of this year, they said it would take two months, in March I received notice after reaching out it would be delayed another month with no reason as to why. I have sent 3 emails this month with no response from the business, I called their number on their website, it has been disconnected. I am now attempting to get a refund. This company is a SCAM!!!

Dollars Lost: $1999

Victim Location: OR, USA - 97739

Date Reported: April 17, 2026

Business Name Used: Siluet

Healthcare/Medicaid/Medicare - United Healthcare Imposter Scam - Phishing Calls

I received a phone call from 844-410-9154 claiming to be "a courtesy call from United Healthcare." I did not answer, but received voicemail asking me to call back "at your earliest convenience. Our toll-free number is 844-316-8434." There was also a TTY number. Since I do have insurance through UnitedHealthCare, I called the number on my premium statement to confirm what I already thought, that this was not an authentic call from UHC.

Dollars Lost: $0.0

Victim Location: NY, USA - 10025

Date Reported: April 17, 2026

Business Name Used: N/A

Online Purchase - Online Purchase

Selling product online, was never shipped, concated support but they never respond

Dollars Lost: $13.99

Victim Location: NC, USA - 28205

Date Reported: April 17, 2026

Business Name Used: Buildershope

Debt Collections

This is a collection notice by Shepherd, sourcing a debt collector regarding Navy Federal credit Union for Jefferson capital systems LLC it’s asking me to access their link or phone number of which I will not do. I have no outstanding debt with Navy Federal never have.

Dollars Lost: $0.0

Victim Location: NE, USA - 69101

Date Reported: April 17, 2026

Business Name Used: Shepherds Outsourcing and Jefferson Capital system for Navy Federal Credit Union

Phishing - Amazon Fraud Department

The Scammer told me his name was Shane. He had me to download a website on my computer. The website was www.setme.net. The phone number Shane called me from was 202-373-4496. Shane told me he was calling from the Amazon Fraud Department. He had me to log on to my bank website on my laptop and said he will be giving me a refund. When I logged on to my bank website it was showing a refund of $20,000 and he said it was a huge mistake that had to be corrected and if someone found out about the mistake that my account will be frozen for 60 days and it will be investigated and attorneys will need to get involved. So the other part of the scam was the gift cards being purchased at CVS Pharmacy in Fort Mill South Carolina. Once I found out it was a scam I immediately reported it. Which was probably around 20 to 30 minutes. I gave all the information that I had by calling Nordstrorm at 1-800-499-0104 I explained everything on how the scam had happend. I spoke with Hidi and she told me that I will be getting the refund. I asked her does this happen often and she told me yes and that she is sorry that it happen to me and she took notes on everything and that they are working on how to stop these things from happening. She told me that I will be getting a email that will have the information. The next day I got an email from Calvin at Nordstrom Care. He didn't give me a last name. The email stated that Nordstrom is not in a position to offer a replacement or refund. So I got back on the phone and called Nordstrom at 1-800499-0104 and spoke to a person by the name of Rolonda and explained to her and what I was told about getting the refund and she told me sorry but there is nothing that can be done.

Dollars Lost: $1000

Victim Location: SC, USA - 29707

Date Reported: April 17, 2026

Business Name Used: Amazon Fraud Department

Phishing - App Store Fraud

I went to the App Store found a fax app used it once paid $.99 and then found these on my credit card for charges at 19.99 every month

Dollars Lost: $80

Victim Location: NC, USA - 28205

Date Reported: April 17, 2026

Business Name Used: N/A

Online Purchase - Online Retailer - Brushing Scam

I received a package with nothing in it. I did not order anything from Davve Garzaz

Dollars Lost: $0.0

Victim Location: KS, USA - 66007

Date Reported: April 17, 2026

Business Name Used: Davve Garzaz

Phishing - Fake Rewards Offer - Phishing Scam

Mailed a card with the claim reward number: RW******** 2nd Notice Printed on Card Call 1-800-918-9361 on Card. I never called the number. Postage Paid had Permit492 Portland Maine

Dollars Lost: $0.0

Victim Location: NY, USA - 11570

Date Reported: April 17, 2026

Business Name Used: Sponsored by Privacy Patrol Identity Theft

Other

I watched a video by Jillian Michaels that said this product contained specific ingredients that would help with weight loss better than the GLP-1 shots or pills. When you receive the product, unfortunately you get a product that only has Apple Cider Vinegar in the gummies. None of the other described ingredients. I wasted at least 40 mins. watching the video that seemed authentic and had found a formula that was better for you than the GLP-1 options, that it reactivated your metabolism by taking one gummy a day. I was thinking that $300+ wasn't bad for 6 months of weight loss. I was so wrong. When I tried to get a refund, they continued to give me the run around and tried to get me to upgrade, continually remarking that I wanted to quit, making it sound like I was giving up, not that their product was fraudulent. Even though they promised that if I wasn't satisfied for any reason that they would refund my money and allow me to keep the product, I have to pay to ship back the unused product and wait approximately 2 or more months for the refund. I highly recommend that you stay vigilant and don't fall prey to this scam. If something seems too good to be true, it is.

Dollars Lost: $311.64

Victim Location: GA, USA - 30127

Date Reported: April 17, 2026

Business Name Used: Jelly Lean

Phishing

I am receiving these Unidentified mails trying to get me to Call them so that they can launch their attempts. There is no identity to the Company, Address or Mailing information for the attempt. There is no website. There is no email. They have used my Tennessee Division of Motor vehicles information and tied my name and address to it thus threatening my PII. I do not feel safe calling any number who does not identify themselves, what their intent is or where they are located. I feel this is a violation to send solicitations without clear Identification to the recipient. An additional number is: 888-535-0251

Dollars Lost: $0.0

Victim Location: TN, USA - 37920

Date Reported: April 17, 2026

Business Name Used: Vehicle Service Division

Phishing

Hi, this is Blake Carter Just wanted to reach out real quick about your Personal loan inquiry this is Blake Carter Need your file earlier today through one of our lending partners And And we had sent you a preapproval in the mail The guidelines are more lenient this month We may be able to get a better rate in term for I just need to verify a few detail Arm Arm and monthly payment with you If we go with $25,000 loan at five point 99% Your payment would be around $485 per month Very comfortable Especially since the fund Not tied to any collateral One can be used for anything Call me back at 877-372-0925 again 877-372-0925 and I'll walk you through it…”

Dollars Lost: $0.0

Victim Location: PA, USA - 15522

Date Reported: April 17, 2026

Business Name Used: NO BUSINESS NAME PROVIDED

Identity Theft

someone is somehow using my sin number transunion sent me a letter and a month of trying to request a manager i finally got a call on tuesday and after 40 years of having the same sin number they told me i needed to prove its my sin number instead of a s***** ****** and i had to send off all my documentation and proof of my sin number

Dollars Lost: $0.0

Victim Location: ON, CAN - N6H 0B4

Date Reported: April 17, 2026

Business Name Used: N/A

Employment - Hawkcrate

They have my identity. SSN.

Dollars Lost: $100

Victim Location: NC, USA - 27576

Date Reported: April 17, 2026

Business Name Used: Hawkcrate

Other

These are just a few. I get 8 to 10 calls a day to complete a loan.My phone service silenced the calls and I delete them. They come from different area codes all over the US

Dollars Lost: $0.0

Victim Location: FL, USA - 34232

Date Reported: April 17, 2026

Business Name Used: Various Unknown Callers

Online Purchase - Online Purchase

This is phishing/website spoofing, using a legitimate company's name and branding (Dritz sewing) to purportedly sell sewing notions. I found the website after Googling the company's name, made my purchase, then got an odd message at checkout. The landing page said that my order had been received and gave me an order number, but also said that my payment had failed. The payment is currently showing as pending in my account. Since I never received a confirmation email about my order, I attempted to contact the 'company' using the email address on the website, but the email was undeliverable. The social media links on the website do not go anywhere and the contact form will not allow submissions; when filled out, it only gives an error message.

Dollars Lost: $28.9

Victim Location: FL, USA - 32351

Date Reported: April 17, 2026

Business Name Used: Dritz Sewing

Online Purchase - Digitalsystemprofit.com

Promising to set up a domain to make money

Dollars Lost: $67

Victim Location: MN, USA - 55038

Date Reported: April 17, 2026

Business Name Used: Digitalsystemprofit.com

Phishing - Sarge Michael Alderson

Called and requested $500 claimed 'failure to Appear in Court' for not reporting to jury duty.

Dollars Lost: $0.0

Victim Location: NM, USA - 87519

Date Reported: April 17, 2026

Business Name Used: Sarge Michael Alderson

Online Purchase - Online Purchase - Scam Pillow Company

I saw an add on Facebook advertising a pillow used for sleep apnea. I purchased it and my card was charged $64. After a month I had not received it. I sent an email and got a reply apologizing and they offered to give me a partial refund. I declined because they said my order had not been lost, they were just overwhelmed with orders. Now three more months later they are telling me that they cannot send my order and they cannot refund, but that they are not a scam......well obviously they are, and they got me.

Dollars Lost: $64.47

Victim Location: MS, USA - 39110

Date Reported: April 17, 2026

Business Name Used: Airway Technology

Phishing - Sweepstakes/Lottery/Prizes

I was approached on Facebook by messenger that Julie Leach, the lottery winner, was given out random $100,000 cash gifts. They asked me what I did for a living and then asked if I wanted cash or check. Playing along I said cash is always king, they said there would be a $200 processing charge. I told him I did not have $200 but they could take it out of the winnings.

Dollars Lost: $0.0

Victim Location: NV, USA - 89031

Date Reported: April 17, 2026

Business Name Used: Julie Leach

Online Purchase - Online Purchase - RV Scam

Advertising RVs for sale. We drove 2 hours to see the RVs and the address was not for this business and did not have any RVs. Waste of time and money driving

Dollars Lost: $0.0

Victim Location: AL, USA - 36352

Date Reported: April 17, 2026

Business Name Used: Harrison Lanier Motors

Online Purchase - Files Editor

This website offers a free trial before committing to the subscription. I cancelled the trial but was still billed. I contacted support and was told they don’t offer refunds for transactions made over 30 days prior. I went back and forth to try and prove that the unauthorized transaction had only taken place 7 days prior, which was ignored. The business initially refused to admit fault and offer a refund at first, instead saying they can upgrade my account to ‘lifetime access’. The website did not function properly in the first place which was the reason for me wanting to cancel. I was able to be refunded after threatening to get my bank involved. This moreso has to do with principle. To bypass true customer concerns, offer non working product, and lie about information to avoid offering refunds for an unauthorized transaction takes it too far.

Dollars Lost: $49

Victim Location: NY, USA - 10029

Date Reported: April 17, 2026

Business Name Used: Files Editor

Phishing

Called to say she was being investigated for property and it was a final notice. Said to call 8776433607 and give case number 26-031508. Said this was final notice and action will be taken against you without further notice

Dollars Lost: $0.0

Victim Location: PA, USA - 16101

Date Reported: April 17, 2026

Business Name Used: Civil Process Dispatch

Employment - Employment Solicitation - Training Fees Scam

I called for a job and was told to provided cash payment for training. Was never provided information for the training and was told I would not get my money back.

Dollars Lost: $600

Victim Location: NY, USA - 11436

Date Reported: April 17, 2026

Business Name Used: Linked Solutions Inc

Advance Fee Loan

Hi Eric, Lexi here from CSFI USA. I am following up on your personal loan request for 40000. Text END to opt out. If you no longer need the 40000 just let me know. Otherwise, do you have a few minutes now to talk? You can also reach us by calling (844) 699-3623

Dollars Lost: $0.0

Victim Location: MO, USA - 64119

Date Reported: April 17, 2026

Business Name Used: CSFI USA

Phishing - Loan Scam Calls

This is Blake Carter. I saw that you're looking for personal loan with one of our lending partners, and I mailed you a pre-approval. The guidelines have loosened and I'll get you a better rate. I just need to verify a few things. Press one or call me at 877-578-2110. Again, Blake Carter here. I see you were looking for a personal loan through one of our lending partners, and we may be able to improve your rate and structure something that better fits your situation with lower rate and monthly. If we go with a $25,000 loan at 5.99%, your payment would be about $485. At this point, I just need to confirm a few things so I can go over the terms. Call me back at 877-967-3236.

Dollars Lost: $0.0

Victim Location: NC, USA - 28226

Date Reported: April 17, 2026

Business Name Used: Blake Carter

Other

They wanted my SSN and asked about my bank accounts and asked How much money I had available in my checking accounts

Dollars Lost: $0.0

Victim Location: KY, USA - 42140

Date Reported: April 17, 2026

Business Name Used: Walmart IMPERSONATOR

Employment - Employment

I was offered a job shipping packages for pay and have sent out a few packages for the company. But it has been brought to my attention that this is not a real shipping company and I will not be paid for shipping these packages

Dollars Lost: $0.0

Victim Location: MO, USA - 64118

Date Reported: April 17, 2026

Business Name Used: Transitnest shipping

Employment - GlobalSpan Couriers

I received a call claiming to be someone asking about a on the phone interview about a “delivery inspection” job it seemed fishy straight from the start as I use a separate indeed account that they emails too as i do not have access to the email

Dollars Lost: $0.0

Victim Location: MD, USA - 21286

Date Reported: April 17, 2026

Business Name Used: GlobalSpan Couriers

Employment - Logistive Delivery

I was offered a job for shipping company and never got paid 4200 monthly salary plus bonuses which added up to 5,000 100 after working for a month I never got paid now that it's time to get paid I can't get a hold of anyone.

Dollars Lost: $0.0

Victim Location: CA, USA - 93722

Date Reported: April 17, 2026

Business Name Used: Logistive Delivery

Credit Repair/Debt Relief

Blake Carter and various other names call every single day from various different numbers, but same call back number. I think they have something to do with *** *********. *** was harrassing me until i filed a BBB COMPLAINT and I started getting these calls the very next day. Seems a little suspect to me.

Dollars Lost: $0.0

Victim Location: OH, USA - 43081

Date Reported: April 17, 2026

Business Name Used: N/A

Phishing - Humana Imposter

This is the 2nd attempt to trick me into believing that HUMANA was calling me. I did not answer this time. But the first time I did answer it was a ROBO-CALLER wanting info from me, and I hung up. I checked the number with my AI assistant, and it was determined to be a known scammer number.

Dollars Lost: $0.0

Victim Location: IL, USA - 61428

Date Reported: April 17, 2026

Business Name Used: HUMANA

Tech Support - Intuit Imposter - Tech Support - Phishing Scam

CALLLED AND SAID AN OPEN TICKET WAS DUE FOR QUICK BOOKS UPDATES.

Dollars Lost: $0.0

Victim Location: NY, USA - 11510

Date Reported: April 17, 2026

Business Name Used: N/A

Other

The scammer hacked into my email account that had double security. They changed my filters to archive so I wouldn't see my emails in my inbox. The scammer sent an email saying I approved the transaction from Zelle. I caught it early on my online backing app and it said it was pending. They said they couldn't stop it and called Zelle and they also said the same. Funny thing was when my bank representative was talking with the Zelle representative they wanted me to try and stop the transaction with my phone app which it would not let me do. ??????? I can't believe neither one could stop the transaction.

Dollars Lost: $1450

Victim Location: NE, USA - 69133

Date Reported: April 17, 2026

Business Name Used: Zelle - Impostor

Phishing - Phishing - Debt Collections

The call came from a local number 205-745-6739 and the voicemail left stated what is below: Calling on behalf of document delivery services. We have been retained to schedule and deliver legal documents to you between the hours of 8 AM and 4 PM at either your home or your place of employment. We'll be making only 2 attempts to deliver these documents, which will require signature as proof of delivery. If we are unable to deliver these documents after 2 attempts, it will be classified as a failed action to serve, which will result in the pending matter to proceed further without your consent. If you have any questions or if you need to reschedule this delivery, press one now to be connected to the next available representative. Or you can call the office directly at 888-342-9218 and reference your file number . Please be advised this call has been logged and submitted as proof you have been notified of this spending legal matter. Have a good day.

Dollars Lost: $0.0

Victim Location: AL, USA - 35244

Date Reported: April 17, 2026

Business Name Used: Document Delivery Services

Online Purchase

The picture on the boutique ad on FB was much nicer than what I received. The quality was terrible. When I tried to return it, they tell you not to because you will have to pay to ship it all the way to China so it isn't worth it. TOTAL SCAM! Do not order form Ella Aura Boutique!!

Dollars Lost: $42.99

Victim Location: MD, USA - 21921

Date Reported: April 17, 2026

Business Name Used: Ella Aura Boutique

Phishing - Unknown

Trying to get information on a deceased person. My father.

Dollars Lost: $0.0

Victim Location: CO, USA - 81147

Date Reported: April 17, 2026

Business Name Used: Unknown

Online Purchase

Purchased a ring and never recruit after almost 6 months now. Kept getting emails saying it was lost etc and no chance of refund either

Dollars Lost: $18

Victim Location: TN, USA - 38242

Date Reported: April 17, 2026

Business Name Used: Eterna

Online Purchase - Anderson Hampton

Alexander-Hampton scam. Company purposely, sends you wrong size. Now you HAVE to return merchandise. You have to email company first, for information, as to go about return. They give you 3 options: 15% percent of you money back and you keep item. Return to China $50-$60 shipping fee or free replacement . When you try and replacement, they say they can’t do it. Now your stuck with a poor quality item that doesn’t fit.

Dollars Lost: $80

Victim Location: MN, USA - 55044

Date Reported: April 17, 2026

Business Name Used: Anderson Hampton

Online Purchase

this is what i paid for but never got. ?No fruit, full refund? This cherry is a hybrid of Japan's finest Sato Nishiki variety and Washington's Bing cherry. Chilean cherry / First year $49.98

Dollars Lost: $49.98

Victim Location: CA, USA - 95926

Date Reported: April 17, 2026

Business Name Used: Guizhou Hongka Trading Co. Ltd.

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