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Online Purchase - Online Retailer Scam

I ordered a Magical Bead Painting kit for my granddaughter, age 6. At first, I got emails thanking me for the order and telling me to contact them with any questions or concerns. Then I heard nothing for weeks. When I emailed them, I was told the item was " stuck in transit or lost" and they asked if I'd like a refund. I told them yes, then didn't hear from them. Contacted them again a few weeks later and now was told the item was never even shipped because I gave them the wrong address. ( I didn’t.) I emailed back and told them that they had promised ne a refund and I wanted one NOW. I got an email saying they'd " look into it. " I don't believe they will ever stop making up reasons not to reinburse me, and I am sure now that this company is a scam, despite their friendly emails.

Dollars Lost: $18.9

Victim Location: Philadelphia, PA, USA - 19103

Date Reported: August 16, 2026

Business Name Used: Kiddofinds

Sweepstakes/Lottery/Prizes - Fake Travel Sweepstakes Scam - Viking River Cruise Impostor

We are on the Viking Cruises mailing list and enjoy getting the catalogs. Today, we received a bulk mailing (per the stamp on the envelope) appearing to be from some tour company, per the flyer inside. A return address label reads: 611 Pennsylvania ave SE #140, Washington DC 20003. Stuffed inside the envelope is a one-page, two-sided mailer “Finalist for viking river cruise” with a “toll free number” to call (1-866-454-1511). It had a small contraption inside labeled “combination box” with a pull-tab which, once pulled, reveals lit-up green numbers that “miraculously” match the numbers on a scratch-off also on side one of the flyer, making us “instant winners” . I found a scam alert on the BBB with another instance of this, with a different phone number...so they know that they're being watched...but same information sent. I didn't call and just wanted to post this so folks know it is changing phone numbers, but likely a scam!!

Dollars Lost: $0.0

Victim Location: Beaumont, CA, USA - 92223

Date Reported: August 15, 2026

Business Name Used: VTI

Online Purchase - Online Retailer Scam

Advertised natural pest control product via Facebook. Attempted to cancel order shortly after due to suspected fraudulent product. They will not cancel and refund my money.

Dollars Lost: $57.98

Victim Location: Dallas, PA, USA - 18612

Date Reported: August 15, 2026

Business Name Used: Binozion

Online Purchase - Online Retailer Scam

I purchased a hacky sack from patchwork supply online on 5/21/2026 I’ve sent about 10 messages since my purchase asking for an update and the first 3 emails I got a response back that they were packing my order and I would receive an update soon. Well now they just don’t respond and here we are 8/15/2026 and still I do not have the item I purchased and no refund that I requested either.

Dollars Lost: $20

Victim Location: Gilbertsville, PA, USA - 19525

Date Reported: August 15, 2026

Business Name Used: Patchwork supply

Debt Collections - Debt Collections Scam

Received the text below on my personal phone... Boulware, Harris&Harris-collects for The Government of Washington DC. Balance: $240 To Pay: https://hhcollect.co/31NNQtg or call 855-319-7310 Reply STOP to stop

Dollars Lost: $0.0

Victim Location: Herndon, VA, USA - 20170

Date Reported: August 15, 2026

Business Name Used: Harris&Harris

Home Improvement - Home Improvement Contractor Scam

I paid this man/company 3,333 for home improvement but only got a paint done which he charge me 1100 of the 3,333 the rest of the funds was supposed to go towards new floors, carpet, and hanging up a ceiling fan that all include material and labor nothing as been done this is the first time I paid this person money in full but not the first time I work with him..i have made several attempts to get my money back and he keeps saying that he is coming to finish but never come so I'm making this report because I don't think he is giving me my money back

Dollars Lost: $2234

Victim Location: Philadelphia, PA, USA - 19143

Date Reported: August 15, 2026

Business Name Used: Home finish improvements

Online Purchase - Online Retailer Scam

Site popped up while playing a game on my Ipad. Should have known it was too good to be true; but I already had 3 of these pairs of pants and liked them; however not from this site.

Dollars Lost: $41.96

Victim Location: Greentown, PA, USA - 18426

Date Reported: August 15, 2026

Business Name Used: Threadtoniction

Fake Check/Money Order - Fake Business Compliance Letter Scam

My LLC has to register with the State of Virginia by the end of September, at a cost of $50. Mutiple mailings from this scammer offer to send in that money for me, with a service fee of $145. The mailings clearly indentify -- in small print -- that the mailing are NOT from the State and are optional for me to pursue. But the large print makes the form look like an official form from the State. The most recent form -- "Final Notice" -- says boxed at the top, "ALERT: Beware of imposter letters that have been circulating aroudn Virginia. We are not associated with Next Step Fillings." LOL. The most recent form is attached.

Dollars Lost: $0.0

Victim Location: Alexandria, VA, USA - 22304

Date Reported: August 15, 2026

Business Name Used: Fast Filing Services

Online Purchase - Online Retailer Scam

I thought I was buying a set of glass containers through a website (Huggieo) for $12.99. But soon after I got a call from my credit card asking is I had made several purchases before I was able to lock the card.

Dollars Lost: $3.99

Victim Location: Washington, DC, USA - 20016

Date Reported: August 15, 2026

Business Name Used: N/A

Phishing - Phishing Scam

Rental Scam / Identity Verification Code Fraud via Text I responded to a rental listing on Zillow and began communicating with a prospective landlord via text message at (602) 632-2586. Before showing the property or providing additional details, the contact claimed they needed to "verify my identity" to ensure I was a legitimate tenant and not a bot or spammer. They stated they were triggering a verification code through Zillow that would be texted to my mobile phone. Shortly after, I received a legitimate 5-digit verification code directly from Zillow on my phone. Not realizing the trap, I texted the verification code back to the scammer. The scammer went to Zillow’s login/verification portal on their end, entered my phone number, and triggered Zillow to send a real multi-factor authentication / login code to my phone. By reading the code back to the scammer, I inadvertently gave them access to my existing Zillow account and allowed them to attempt to hijack my account or verify fraudulent listings using my phone number. Warning to others: NEVER share a 5-digit or 6-digit verification code with anyone over text or phone, even if they claim it is for "tenant verification." Real landlords and property managers will never text you a verification code and ask you to send it back to them. Verification codes (OTPs) are strictly private passwords generated for you to enter directly on official apps or websites. If someone asks you to send them a code sent to your phone, stop all communication immediately—they are attempting an account takeover or using your number to set up fake accounts.

Dollars Lost: $0.0

Victim Location: Clarks Summit, PA, USA - 18411

Date Reported: August 15, 2026

Business Name Used: Emmanuel Hileah

Identity Theft - Phishing Scam - IMS Immigration Solution Impostor

This phone number is being used by a scammer who is impersonating IMS Immigration Solution. They are using the company’s name and logo, as well as the name and picture of one of its lawyers. They contact clients who already interact with IMS Solution on social media, provide false information to defraud people into paying for services that do not exist in the real IMS Solution business.

Dollars Lost: $3500

Victim Location: Norcross, GA, USA - 30071

Date Reported: August 15, 2026

Business Name Used: Impersonating a lawyer from IMS Immigration Solution

Online Purchase - Online Retailer Scam

Saw ad on Facebook for an automatic cleaning litter box from Oneisall at a price of $59.00. Ordered on 08/04/2026. Saw the scam report ,sent an inquiry about my order and received the same reply as others who had been scammed.

Dollars Lost: $63.59

Victim Location: Lehighton, PA, USA - 18235

Date Reported: August 15, 2026

Business Name Used: Kova nutrition

Counterfeit Product - Online Retailer Scam - White Mountain Puzzles Impostor

When searching for White Mountain Puzzles, this site was the first one listed on my browser. After attempting to make payment, my credit card was rejected. The site posed as if it was sending an SMS verification text but none ever came. I tried several different cards. I then contacted White Mountain Puzzles directly and they confirmed this was not their site and we deduced that it is probably an imposter. I fear they just gather credit card information to use for fraud. The site looks very much like the legitimate site.

Dollars Lost: $0.0

Victim Location: Huntington Beach, CA, USA - 92646

Date Reported: August 15, 2026

Business Name Used: N/A

Online Purchase - Online Retailer Scam - Eddie Bauer Scam

https://eddiebauuer.it.com/Is posing as the actual Eddie Bauer website and obtaining credit card information. When googling Eddie Bauer or the work ‘jackers’ this flack site appears.

Dollars Lost: $0.0

Victim Location: Fort Washington, MD, USA - 20744

Date Reported: August 15, 2026

Business Name Used: https://eddiebauuer.it.com/

Home Improvement - Driveway Paving Scam

we have left over blacktop! i will give it to yo for 3.00 a square yard! i will keep you informed about price as we go ! so they did a big area and said that will be 2,500.00 so i didn’t think that was ok so they did blacktop down to road ,i figured about another 2,500.00 ! then they ran out of material and the person , Rick left and his father told me when they finished monday he wanted another 5,000.00 now he wanted a check for 7,500.00! also rick told me if they have to come back , still 3.00 a square yard! and nothing for labor or machines for whole job !!

Dollars Lost: $0.0

Victim Location: Saylorsburg, PA, USA - 18353

Date Reported: August 15, 2026

Business Name Used: Asphalt Paving & Maintenance

Online Purchase - Prime Hostilis

I ordered product. Paid 210$. Then he tells me they are backed up and won’t ship till End of the month. I was upset and asked for refund. Then he gives me a fake tracking number on fake website called meridian transit. Then he asked for 100$ refundable insurance.

Dollars Lost: $210

Victim Location: Seattle, WA, USA - 98178

Date Reported: August 15, 2026

Business Name Used: Prime Hostilis

Counterfeit Product - Online Retailer Scam

Attractive Instagram post about 3 sisters - Harper, Hazel and Hannah - lived in Wyoming - deciding to retire from their clothing & accessory store in Naples, Fl. Clothing looked high quality but in reality once it arrived and after a big delay in shipping, it was polyester and cheaply sewn. Also sizes inconsistent and did not match = too small for size they said. Website says easy 30 day returns & money back guarantee which is not true. They say will give 40% store credit. OR, If decided to ship back (TURNS OUT to China!) = weeks of waiting, 15% restocking fee AND no guarantee you will receive credit = money back.

Dollars Lost: $650

Victim Location: Newtown Square, PA, USA - 19073

Date Reported: August 15, 2026

Business Name Used: Harper Hazel and Hannah

Online Purchase - Online Retailer Scam

I purchased a product and I have not yet received it. So I did a dispute and now they want me to close it so they can give me a refund and/ or send me another product. I paid for it and I have not received it and they know I haven’t.

Dollars Lost: $176.81

Victim Location: Lancaster, PA, USA - 17601

Date Reported: August 15, 2026

Business Name Used: dorsaneehair.com

Counterfeit Product - Online Retailer Scam

Placed order, immediately tried to cancel due to bad reviews popping up right after order was placed. No real phone number to call, location of match leads back to China with Georgia as a front… they contradict their own policies regarding shipping, returns, and cancellations. They state on their site and in Shop app they can cancel orders made within 24 hrs.

Dollars Lost: $140

Victim Location: Mechanicsburg, PA, USA - 17055

Date Reported: August 15, 2026

Business Name Used: Vanessa and Valerie

Online Purchase

Ordered 2 resin lamps which never received its been 4 months and no refund and being ghosted on replies

Dollars Lost: $204

Victim Location: BC, CAN - V2B 5A4

Date Reported: August 15, 2026

Business Name Used: Jacks Lamps

Rental - Car Service Scam

Searched on Yelp for a reputable Car rental service for a party bus-contacted by multiple Vendors, sent me photos and a quote, verified the main company based in Florida as the broker I was dealing with was in Baltimore, MD

Dollars Lost: $1150

Victim Location: Bethesda, MD, USA - 20814

Date Reported: August 14, 2026

Business Name Used: Grand Luxury Rentals

Debt Collections - Debt Collections Scam

I received a phone call from a girl named Kimberly, who stated she was calling on behalf of Nicole Miller on a matter with the county processor’s office, I’m trying to serve documents, but my address was incorrect and that I needed to call this number because I was being summoned to court, and I would be held in contempt for not appearing

Dollars Lost: $0.0

Victim Location: Levittown, PA, USA - 19054

Date Reported: August 14, 2026

Business Name Used: County Processor Office

Online Purchase - Online Purchase

I fell for the TikTok cozyahome and hooma total $100 let’s get out come out shut up what you doing why are you messing with that? It turned out the towel so whatever you got

Dollars Lost: $40

Victim Location: Shreveport, LA, USA - 71109

Date Reported: August 14, 2026

Business Name Used: Cozyahome

Phishing - Phishing Scam

they just keep calling all day leaving voicemails and I block one number and they contin ue

Dollars Lost: $0.0

Victim Location: Paxinos, PA, USA - 17860

Date Reported: August 14, 2026

Business Name Used: N/A

Fake Invoice/Supplier Bill - Fake Invoice Scam

Received “Final Notice” letter in the mail, see image below. I did not respond as no company name was given, checked the given phone number via google. A scam was indicated.

Dollars Lost: $0.0

Victim Location: Silver Spring, MD, USA - 20906

Date Reported: August 14, 2026

Business Name Used: N/A

Other

Pretending to be a broker for Funeral expenses. 26 calls the last 4 days from numbers starting with 510-431. I've blocked each number and they call from a different one. I've even spoken to someone on their end and told them that it's a business line they're calling and to put me on the do not call list. I hang up and they call me 5 minutes later.

Dollars Lost: $0.0

Victim Location: Union City, CA, USA - 94587

Date Reported: August 14, 2026

Business Name Used: None

Investment

I was added to a WhatsApp group chat (I don’t remember joining) about investing and then they sent me some stock recommendations that I would buy then after that they invited me to a private messaging group on signal and on signal, they were promoting crypto/forex investments. I was told to make a make an account on Avantwealth.com (which is a website that they made) and download an app called MT5 Trader where I would trade. They would send currencies to exchange on signal and then I would trade on MT5. In order to add money to the MT5 account they would have me wire transfer the money to their bank account. They pressured me by saying that I needed to add $100,000 in an account in order for a specific investment plan that would yield 80% returns. After taking out loans, borrowing money and depositing all my savings to get to this $100,000 threshold they Kept pushing me for. I went to withdraw money. And they wouldn’t let me. They even asked me to pay $2000 for some administration fee to make a withdrawal. After I tried to withdraw money and it didn’t work, I questioned their authenticity & they stopped sending me ‘trade signals’ & since then ignored my messages & now my money is gone

Dollars Lost: $77768.16

Victim Location: Yonkers, NY, USA - 10703

Date Reported: August 14, 2026

Business Name Used: Wealthnet Financial Investment LLC

Online Purchase - Online Purchase - Recurring Subscription Scam

I tried to subscribe for a month with the purported Scam Alert site GUARDIO. When I entered my Discover credit card info it said it wouldn't work. Moments later Discover sent a text that Guardio had charged us $119.88 ( their yearly sub. fee) So they lied about accepting the card and the charge!! Discover told us to contact Guardio. They don't gave a phone # only a Chat Bot.

Dollars Lost: $119

Victim Location: Hanover, PA, USA - 17331

Date Reported: August 14, 2026

Business Name Used: GUARDIO

Credit Cards

Well I being dealing with this company for so long already there name is Alpha Credit I being paying through Cash App before was prepaid cards please help me with this business does it really exist

Dollars Lost: $250

Victim Location: Rowland Heights, CA, USA - 91748

Date Reported: August 14, 2026

Business Name Used: Alpha Credit

Phishing

They stated I had a loan, for over $1000.00 But I do not remember anything from them. They new my last 4 of my ssn, and my address.

Dollars Lost: $0.0

Victim Location: Columbus, OH, USA - 43232

Date Reported: August 14, 2026

Business Name Used: N/A

Counterfeit Product - Online Retailer Scam

Marlow Market is a website selling hand made craftsmanship. They targeted me, used a story to sell a craft that was actually done in my community. The story was untrue and they did ship a product it was just trash.

Dollars Lost: $89.9

Victim Location: Falls Church, VA, USA - 22042

Date Reported: August 14, 2026

Business Name Used: Marlow Market; Marlow MarketCo

Online Purchase

They offered a credit card and credit line of 300$ - I purchased the service june 9th 2026 - I was charged 60.00$ for application fee and then another 35$ - after 4 weeks with no card sent - I recieved the credit card - then cancelled the service by phone and decided to not go ahead after seeing reviews - A representative told me they cancelled my card and account and I would recieve a refund in 7-14 buisness days - and that was beginning of July - I still haven't received my money back and the person ive been emailing about getting my money back provided a phone number that doesnt ring - and when it does get through it asks for card information- that I no longer have because it's a cancelled card - the other phone numbers are a voice that tells you to go to their website and again im unable to talk to a human being - its been over a month - the last time I requested a callback they hung up on me and will not answer my emails anymore. I realize ive lost the 95.00$ - Im a single mother and they just keep doing this to people so Im just reporting it because its wrong ??. I hope someone can do something

Dollars Lost: $95

Victim Location: Kingfield, ME, USA - 04947

Date Reported: August 14, 2026

Business Name Used: Direct Card reserve

Phishing

States I purchased item from McAffee LLC (ultimate protection). Code: Q32-024077

Dollars Lost: $0.0

Victim Location: Petersburg, MI, USA - 49270

Date Reported: August 14, 2026

Business Name Used: Stripe - IMPOSTER

Phishing

calls every day all day offering a loan - calls from different numbers like +1 (610) 610-6926

Dollars Lost: $0.0

Victim Location: Paramount, CA, USA - 90723

Date Reported: August 14, 2026

Business Name Used: megan ellis

Debt Collections - Debt Collections Scam

An email saying "We've received your payment request and just need a quick confirmation when convenient. You can review your updated payment details here. Everything is updated on our end and ready to proceed once confirmed."

Dollars Lost: $0.0

Victim Location: Arlington, VA, USA - 22201

Date Reported: August 14, 2026

Business Name Used: SecureLoanEdge

Online Purchase

Sent product i dud not order Has name city and credit card info

Dollars Lost: $79

Victim Location: Argyle, TX, USA - 76226

Date Reported: August 14, 2026

Business Name Used: Maybe Paris

Online Purchase - Vealmora

It was a ad .always see if they are scams before you .i,m surprised i didn,t check first .almost every thing out there is a scam

Dollars Lost: $0.0

Victim Location: Portland, OR, USA - 97217

Date Reported: August 14, 2026

Business Name Used: Vealmora

Phishing - Phishing Scam

I received the following text message: "You may qualify for an overpayment return through the 2025 U.S. Safe Driver Program. Check here: safedriverbenefit.com/A3183 Stop2End"

Dollars Lost: $0.0

Victim Location: Sterling, VA, USA - 20164

Date Reported: August 14, 2026

Business Name Used: Safe Driver Program

Phishing - Phishing Scam

It was a text message saying to contact them about a concerning case matter must a return number with no other information? I did not make contact I. Verified the numbers first and found it was a scam. Site?

Dollars Lost: $0.0

Victim Location: Fort Valley, VA, USA - 22652

Date Reported: August 14, 2026

Business Name Used: N/A

Online Purchase - Online Retailer Scam

I ordered a lawn mower online that was listed on Google search along with many other retailers that carried the same lawn mower.

Dollars Lost: $97

Victim Location: La Plata, MD, USA - 20646

Date Reported: August 14, 2026

Business Name Used: PTools

Online Purchase

I lost $77.87 a total in two separate transaction one in July 9 and another in August 4. I Did not order a second order and was charged ,never received anything from this company I keep getting that automated or generated message that Sofia will check into my order. From Hello@limuva .. I’m pissed.

Dollars Lost: $77.87

Victim Location: Vacaville, CA, USA - 95687

Date Reported: August 14, 2026

Business Name Used: Limuva

Counterfeit Product

I bought a pretty dress from a website. The dress was not well made, not good quality, and did not fit. The return instructions told me to email them. I did, and did not hear back. So I called. The call registers as "Yellowstone National Park" but says that the line is disconnected. It's a scam!!

Dollars Lost: $64.95

Victim Location: Newtonville, MA, USA - 02460

Date Reported: August 14, 2026

Business Name Used: Donna's Dresses

Identity Theft - Identity Theft Scam

A website is listing my business with false reviews. Here is the link: https://a-better-place.com/****************************************. This affects my business because it portrays me as having lower reviews than I actually have. This website has no contact information and no way to make a change to this misinformation.

Dollars Lost: $0.0

Victim Location: Yorktown Heights, NY, USA - 10598

Date Reported: August 14, 2026

Business Name Used: A Better Place

Phishing - Phishing Scam

Hacked Xbox microsoft account pretending to be a friend and made 2 illegal unauthorized purchases

Dollars Lost: $202.46

Victim Location: Lanham, MD, USA - 20706

Date Reported: August 14, 2026

Business Name Used: N/A

Phishing - BBB of Midwest Plains Impostor

BBB of Midwest Plains sent you a message about Notice · august 14, 2026 Complaint Received · ID 35674244 Business Profile ******** **** ******* ** *** ** ******** ** ********** ***** ***** ******** ******* ************************ ***** *******************

Local BBB BBB of Midwest Plains Respond Within 10 Days Your BBB received a complaint about your business. The complaint was submitted on July 9, 2026 and assigned ID 35674244. Although BBB makes no judgment on validity, we recognize there are two sides to every dispute. We request your good faith effort to resolve it outside the legal system. The full complaint is available as a PDF. Download Complaint PDF directly from the BBB website to review all details. Respond to this Complaint Please understand that the consumer’s complaint and your response may be publicly posted on the BBB web site (BBB reserves the right to not post in accordance with BBB policy). By submitting your response, you are representing that it is a truthful account of your experience with this consumer. BBB may edit the complaint or your response to protect privacy rights and to remove inappropriate language. Complaint ID 35674244 Submitted July 9, 2026 Access Code 35674244-3D67D Complainant click to reveal Category Product Quality & Delivery

Business ******** **** Postal Mail Response If you received this complaint via Postal Mail, you may respond online using the link below or respond by mail using the address above. To access/respond online Go to: respond-bbb-org/letter/ Enter code: 35674244-3D67D Sender Details SR Service Representative (609) 588-0808 Ext: 11 · [email protected] Organization BBB of Midwest Plains

Dollars Lost: $0.0

Victim Location: Mission, KS, USA - 66201

Date Reported: August 14, 2026

Business Name Used: BBB of Midwest Plains Impostor

Online Purchase - DBC Baby Bedding Co

Absolutely deplorable customer service and you never receive what you order. I ordered a car seat canopy back in early July, order status has not changed. Contacted them for a refund and said their policy was BS when told I would be charged additionally for the cancellation and only receive store credit. I was then told I was a scammer and they don’t do refunds and my “account was being forwarded to their fraud department” I threatened to contact the BBB they blocked me. I am now out the money and the product. They also said they reported me to my bank for me being fraudulent.

Dollars Lost: $65.2

Victim Location: Meridian, ID, USA - 83646

Date Reported: August 14, 2026

Business Name Used: DBC Baby Bedding Co

Counterfeit Product - Online Retailer Scam

My son purchased a pair of Amiri jeans from Chambers13 website and it’s noted in the listing a small stain in the jeans but can’t really tell from the photo. Once he received them the jeans had a big blood like stain on them . That you can’t see in the photo they posted . I reached out to them via phone , text and email. They are telling him to take it to the cleaners . Which he shouldn’t have too . I have photo from the actual post and i submitted the picture of what the stain looks like .

Dollars Lost: $369

Victim Location: Albany, NY, USA - 12202

Date Reported: August 14, 2026

Business Name Used: Chambers13

Employment - Bullcityfreight

Relabeling and reshaping packages out for them

Dollars Lost: $0.0

Victim Location: Wilkes Barre, PA, USA - 18706

Date Reported: August 14, 2026

Business Name Used: Bullcityfreight

Employment - Midstate Freight Inc

They set me an email for a job opportunity. I searched that job opportunity and found the scam Alert.

Dollars Lost: $0.0

Victim Location: Norfolk, VA, USA - 23502

Date Reported: August 14, 2026

Business Name Used: Midstate Freight Inc

Online Purchase - Online Retailer Scam

On July 17, 2026 I ordered 8 pair of Multi Pocket Capri Mid Waist Cargo Pants. I charged the order to my Discover Card. I followed the tracking info. It claimed to have been shipped from Hong Kong on July 20th. Arriving at LAX on July 22, cleared customs on July 30th. Says it was delivered Aug 12th at 7:30PM. There was no delivery on that date or any date.

Dollars Lost: $35.18

Victim Location: Souderton, PA, USA - 18964

Date Reported: August 14, 2026

Business Name Used: Rodaneer

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