BBB Scam Tracker

Website/online timed auto bidding process, won bid due to no other bids taken in 24 hour period, contacted by email to set up wire transfer with invoice, made wire payment via my personal checking account. Received notification that auto was shipping from Miami FL and would be received on approximately April 9. No carrier name or contact provided, and no contact to me from a carrier. Recalls to original number I had used to speak directly to company representative were unanswered now for over 6 times, left voice messages to immediately contact me via phone, text or email, which has not occurred.

This fake company advertises through Shopify. They do have a website and they have multiple names for businesses and multiple website websites. Viraluna and viralush are the two business names I know about and both of those have a .com website with the same names. I ordered a teeth whitening kit through Shopify. I emailed repeatedly because it had been more than a month and they continued to telling me that it had already shipped but tracking showed that it had not left the location yet. Online it shows an address of Wyoming. I contacted customer service repeatedly and was told originally that the item was on the way. Eventually the tracking number they provided me was no longer active and they told me it was a shipping error. Today I received an envelope from someone named, "Andy Chen" along with an address in Ridgewood New York. It was a paper thin envelope addressed to me. It was empty. This has been an ongoing situation for more than five weeks and I have emailed customer service repeatedly. I have also emailed Shopify repeatedly and they have told me I have to go through the customer service of the vendor. It is a horrible situation and there are numerous other complaints about this same vendor with the same description.

Caller reported he was Amazon customer support and then tried to get me to tell him my personal information

Solely intended for. ***** ***** *** ** ******** I am calling on behalf of document delivery services. We have been retained to schedule and deliver legal documents to you between the hours of 8 a.m. and 4 PM at either your home or your place of employment. We'll be making only 2 attempts to deliver these documents which will require a signature as proof of delivery. If we are unable to deliver these documents after 2 attempts, it will be classified as a failed action to serve, which will result in the pending matter to proceed further without your consent. If you have any questions or if you need to reschedule this delivery, press one now to be connected to the next available representative, or you can call the office directly at 888-342-9218 and reference your file number 2026–418930. Please be advised this call has been logged and submitted as proof you have been notified of this spending legal matter. Have a good day.

I am filing a complaint regarding an issue with JazzSports involving a $3,000 account balance that I am unable to access. My account was funded via cryptocurrency and had an active balance of approximately $3,000. After a recent site transfer/update, I attempted to log in and was informed by customer support that my account was “lost” during the transfer process. Since then, I have made multiple attempts to resolve the issue through both live chat and email support. Customer service representatives have stated they are unable to assist and have directed me to wait for an email response. However, I have not received any meaningful update, timeline, or resolution. At this time: My account remains inaccessible My $3,000 balance is unaccounted for No timeline or explanation has been provided I have documentation supporting my claim, including transaction records (cryptocurrency deposit) and communication with customer support, and I am willing to provide any verification required. Requested Resolution: I am requesting either: Immediate restoration of my account and balance, or Full withdrawal of the $3,000 balance I am seeking a prompt and fair resolution to this matter.

I purchased 4 dresses from their website after seeing advertisement on Facebook or Instagram. The quality of the dresses were very poor. I emailed the company asking how to return and get a refund. I received no reply. I called the phone number under Contact Us on their site. The recording sends you to a different email. I emailed that address, came back undeliverable. Filled out a form on their site, no response. Googled looking for a number to their "corporate office" in Delaware, no number. Then I saw their name come up on BBB and now know they are a scam.

Purchased an e-bike online and somehow got tricked into purchasing 5 bikes for a total of $4,400.80. I was strung along for almost a month trying to get a refund. When I got the check it bounced. So I called the company multiple tube to which the keep telling me it's clear on their end. I can assure you the issue is not on my end as I'm missing my mortgage payment this month due to shortage of funds. What can I do?

Person stated he was going to my home to do mosquito service and wanted to confirm i ordered the service.

Valerie Jimenez asked for my SSN, DOB, and my credit card information. She also could not tell me where the debt originated from

Called at 2:00 PM and said the following: "I'm with the verification desk for the Tax Mediation and Adjustment Office. I'm reaching out because your file has now moved into a final stage review and it's still showing items that could be handled right away. At this point, accounts that remain open can begin moving forward automatically, which may limit what options are still available to you. Before that happens, we're making a direct line available so you can connect immediately and get clear confirmation of your current status. This only takes a couple of minutes but it's important it's handled today. Please call me back now at 771-247-4246. Again 771-247-4246. If you receive this in error, please call back and press 2 to be removed."