I made a purchase for some firming face cream on facebook 07/29/2026 and was given a tracking number. Upon tracking the package for several weeks I received an email updating that my package was delivered on 08/14/2026. I never received a package. I contacted the post office and was told my tracking number was invalid and they can't help me. I've made numerous attempts to contact the company with no response. I have requested a refund or my product. No one has replied.

Was contacted by company for a job and it turned out to be a scam. Gave personal information inclusing bank account, social security number and mane

Saw ad on Instagram and purchased eye masks for dry eyes. They are advertised to heat up and stay hot to a certain temperature for 20 mins. They do not. They get barely lukewarm (I even measured and sent them the proof in photographs to prove they don't work) so are completely useless. When I said I want my money back they used stall tactics (to try to push me past their 30 return policy) and kept maintaining that the masks work and that I should keep trying. Their policy is to provide money back (and not charge shipping) if the merch is defective, which it obviously is. But they refused to refund (offered a tiny portion in refund) and said they would only refund if I sent the merch back at my own cost all the way to California. That shipping would have been expensive (I refused and quoted their return policy) but I very much doubt they would have refunded if I'd sent it back. (They also charged me twice.) Initially I might have gotten a response from a bot, but I think it was mostly responses from a person but they got more and more rude and obnoxious the longer the email chain went on. I reported the issue to my credit card company and that is currently in progress. DO NOT BUY this product, it is a complete and total scam.

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I am receiving nonstop calls from this company. I've asked (via the system and individuals) to be removed from the call list, yet I am still getting constant, unrequested calls from them. I am getting calls from a variety of phone numbers, so blocking the calls isn't helping. Christel Smith

I ordered 7 pairs of knit jeans in 7 different colors on 07/28/2026 @ 18:47 EDT, and supposedly they were delivered 25 days ago. I checked my Blink camera on the day before, during and after my order was allegedly delivered, and nothing. I asked my mail carrier if my package was at the annex and she said "no", and I asked my neighbors to the north and south of me, as well as my neighbor across the street, and they have not signed for my package.

They call from different numbers. I even provided a police report of attempted fraud

Called from +1 (205) 828-6892 this time. Similar VM. So sick of these calls!

Contact one company. Green company. Sent out this other company. The price was supposed to be 69 they charged 218

Dentures look like toy teeth nothing like what was advertised

Im reporting auto-profits.io as a scam crypto trading investment scam they must pay me or give me a refund i emailed them and chated with them and they said they will pay in crypto and its a lie i have waited several days to get paid? And i didnt.

I get these calls multiple times a day leaving VM I’ve been approved for a loan. My cell carrier cannot help. This is just today

I get called every day…all day about getting a loan from these people. They leave messages saying that I applied and they only need a few more details to finalize the transaction. The loans are between 20K-50K. Phone numbers, amounts, and the names change, but the message is always the same. ANNOYING!!

The invoice is addressed to the Archiodese of Philadelpha Attn. Account Payalbe. The invoice states this is a routine annual renewal invoice for our existing fax infrastructure service for Professional Fax Infrastructure Base Service, Searchable Archive Retention, Verified Delivery Proof Generation and Annual Account Management & Compliance. I checked our files and we do not have any previous invoices for this company. I decided to search the internet and found information regarding scams

I ordered flowers from www.flowersin4hours.com that were supposed to be delivered same day (within 4 hours). The flowers never arrived. When I called the company, every time I pressed a number for one of the options listed, the call disconnected. I then researched the company online and found that many people have reported this to be a fraudulent or scam company that doesn't deliver. I disputed the charge with my credit card company and reported the company to the Better Business Bureau, where I also found many other complaints related to this company.

I received a text that said "Harris&Harris is a debt collector for Charter Comms (Spectrum Mobile). Balance: $1,906.41. Need Payment options?

I received a letter via USPS from a supposed vehicle warranty company, form 9550-WARR. The letter itself was very aggressive. There was no e-mail, address, company name on the envelope or the letter

PRETENDS TO BE DEBT COLLECTOR

I entered my payment and contact information on basedsell.com, which I now believe is a fraudulent site impersonating BASED. I entered my card number, expiration date, CVV, name, address, email, and phone number. I only realized it was a fake website because after this I started getting random charged on my card that I didn’t make. An $800 on my credit and $70ish dollars on my debit. I have since changed all my card numbers.This website needs to be taken down.

After I placed my order I got an email confirmation with an order number. I have not received my merchandise.

Told me they were attempting to collect a debt made by aspire from 2011-2014. Called my sister in law and stated it was in regards to my house.

final loan approval. Okay, yeah, there it is. I'm looking right at your file. It's Sandra on the lending underwriting side. Hope you're having a great day today. So I don't usually call people personally, but this one was worth it. Your approval came through and it's a good one. $42,000 ready and approved. Personal loan. Use it for whatever you need. I just didn't want it sitting here closing out without you even knowing. So do me a favor. Write my number down. It's 331-888-1773. That's 331-888-1773. Call me back when you get this, all right? talk

The lady was saying she was calling because I had multiple frauds and one of them was a hospital and I owed a bill . And she didn't give me much she said I couldn't call them and told me to not borrow they client. She also stated they had a website but never gave me one , also I ask what's her name and she also didn't give me on and she kept saying I was being recorded .

I recived a text from 32887 that said the following Re: AVENUE, Welcome FRANCES! Visit Credit Control debt collector at http://MyCCL.co?ID=PTN70127146 or 888-852-0787 #msgs vary. Msg&data rates may apply. CA License#10635-99. Type STOP to optout I knew i had no accounts that could be collections so I checked credit reports and there was nothing that corresponded to the card mentioned. Checked number listed and it didn't match real company's number so didn't engage and reported text as spam and blocked number. Also let real company know about it.

Preston Hayes is a fraudulent clothing website. Do not order anything from that company. They will not refund me my money after ordering what I thought was linen dresses. No tags on the clothing when they arrived in the packaging and it was definitely not linen.

I signed up to do a service for ai information and was told i could have a full money-back guarantee within 60 days. Ive been trying to get a refund for five days, but the refund site will not open up, so when I manually typed it in this is where I landed. The BBB scam bureau.

This company advertised bras, the size chart they use is way off the size we normally use, I tried to tell them, they want me to order a new size for an additional $10.50 or a partial refund of 10% back of the amount paid.

I purchased two dresses from Sheri & Layne Scottsdale for a special occasion. Before ordering, I checked the expected delivery date and allowed plenty of time. However, the dresses had not even been shipped by the expected delivery date and consequently did not arrive in time. Although both dresses were purchased together on the same order, they were shipped separately. I also discovered only after purchasing that my orders were being shipped from China, despite the company presenting itself as “Sheri & Layne Scottsdale.” The first dress was left by the courier outside my apartment door in an unsecured hallway and was subsequently stolen. The courier bypassed both a secure package room with lockers and a concierge desk with access to another secure mail room. The second dress arrived approximately a week later. The sizing was extremely inaccurate—I am a size 0 and the dress has no chance of fitting me. The quality was also appalling: cheap, poorly made and nothing like the product photographs used to advertise it. I have repeatedly contacted Sheri & Layne seeking compensation regarding the stolen dress and instructions to return the second dress for a refund. Despite multiple attempts over approximately two months, I have received generic responses that do not address my specific concerns or provide meaningful instructions for completing the return. I am now substantially out of pocket for two dresses I cannot use and have been unable to obtain the resolution promised under the company’s advertised refund and return policies. I am reporting my experience because I believe other consumers should be aware of the shipping origin, product quality, delivery problems and difficulties I have experienced obtaining a refund or return.

I purchased a "kids plus keychain set" on 1/26/2026. It never arrived. I used their website to contact customer service, who sent me a subsequent email with tracking information. To keep it short, there were months of back and forth with the representative saying to check the tracking numbers multiple times (which were not valid on checking multiple times), asking me to call the US post office (who confirmed no such package was in their system on multiple contacts I made), claimed to send a replacement product (when I threatened to report to BBB), and even claimed they would refund the entire amount immediately (again when I reported I was going to make a BBB complaint). The item never arrived and I received no refund to date.

Ordered clothing. Payment by ApplePay which was good as the vendor didn’t get any actual card info. Sent emails for shipping including tracking. Tracking was flawless. It shiwed progress through china post, through customs, into the Canadian system and a delivery notification. But no goods. Very well run scam operation to keep their real objective a secret. One of the better scams Ive seen.

They are repeatedly calling to get information on a family member, but cannot find any business information. When asked, I was hung up on. They keep calling. They had our names and addresses on file.

I was contacted by individuals representing themselves as a legitimate loan company and offering me a personal loan. I believed I was dealing with a real lender and was following what they represented to me as part of the loan approval and funding process. I did not knowingly participate in any fraudulent activity. I received communications from an individual identifying himself as “Brian Marcus” using the telephone number 415-200-6771. I was sent an advertisement using the name “Secure Lending” stating that I had been approved for a personal loan. As part of what they represented as the loan process, a check for $1,762.23 was deposited into my Bank of America account. I believed this was connected to legitimate loan funding. Bank of America initially placed a hold on the check because the bank had information indicating that it might be returned. The check was subsequently returned unpaid. Bank of America’s official notice dated August 18, 2026 identifies the return reason as “Altered/Fictitious.” I did not know that the check was altered or fictitious when it was deposited. The individuals were also instructing me to withdraw or obtain money and send money back to them. In text messages, they instructed me to go to Walmart with cash and wait for them to generate a barcode. They instructed me to place $440 on the barcode and specifically told me “do not mention anything about the loan.” They also instructed me on what to tell Walmart employees if I was questioned about the transaction. I have screenshots documenting these instructions. The individuals also requested sensitive banking information, including an online banking username and password, account number, and routing number. There was also unauthorized activity involving my daughter’s PNC account. The individuals gained access to the account while representing their actions to me as part of the loan process. On August 14, 2026, transactions appeared in the account labeled “Provisional Credit – Dispute Pending” for $170, $63, and $218, totaling $451. A $451 online transfer also appeared as pending. They then wanted me to send approximately $400 back to them. These were not legitimate loan proceeds. I did not authorize anyone to fraudulently dispute transactions, obtain provisional credits, deposit fraudulent checks, or engage in fraudulent banking activity. I believed I was dealing with a legitimate lending company until I realized what was actually occurring. The individuals also directed or attempted to direct me to send money through methods or locations including Walmart, Apple Pay/cards, and Walgreens. This scam caused serious financial consequences. The fraudulent $1,762.23 check was returned as altered/fictitious, and the activity ultimately resulted in problems and closure of my Bank of America and PNC banking relationships. I am reporting this because I believe these individuals are using the appearance of a legitimate lending company and supposed personal loan approvals to gain consumers’ trust, access bank accounts, use fraudulent checks or banking transactions, and then pressure consumers to send money back before the fraudulent transactions are discovered. I have documentation supporting this report, including the original loan advertisement, text-message conversations, the telephone number used, instructions directing me to send money through Walmart, the Walmart barcode they provided, requests for online banking credentials, screenshots of the PNC provisional credits, the Bank of America deposit hold, the returned check, and Bank of America’s official notice identifying the $1,762.23 check as “Altered/Fictitious.” I am submitting these records to document that I was the victim of this scam and to help prevent other consumers from being targeted. I am submitting this as additional information and evidence to supplement my original report. The additional text messages I am uploading show how the individuals continued attempting to obtain money from me while representing themselves as a legitimate loan company. After the Walmart barcode they provided did not work, the individual instructed me to purchase an Apple gift card for $450. He sent me a picture of the type of Apple gift card I was supposed to purchase and repeatedly pressured me to complete the transaction. The individual specifically told me that after I completed this process, he would provide the loan money that had been promised to me. He then instructed me to send him a photograph of the Apple gift card where he could see the card numbers, claiming that he needed to attach the card information to my “loan file” in order to “release” my loan funds. The messages also show the individual creating a sense of urgency and repeatedly pressuring me to hurry. He claimed there was a limited amount of time to return what he called “verification money” and stated that my loan deposit had to be completed that same day. Before attempting the Apple gift card transaction, the individual had instructed me to go to Walmart with cash. He generated a Walmart barcode and instructed me to put $440 on it. Most importantly, he specifically told me not to mention anything about the loan to Walmart employees and coached me on what to say if I was questioned. When the barcode did not work and I told him the situation was beginning to look suspicious to the cashier, he changed the method and instructed me to purchase the $450 Apple gift card instead. I am uploading the actual text-message screenshots showing these instructions. These messages demonstrate that I believed I was completing requirements associated with receiving a legitimate loan while the individuals were attempting to obtain real money from me through gift cards and barcode transactions. I am extremely concerned that these individuals may still be contacting and scamming other consumers using the appearance of a legitimate loan company. This scam has already caused serious consequences for me, including the closure of my banking relationships/accounts with Bank of America and PNC. I respectfully ask BBB to add this evidence to my report and investigate this operation as urgently as possible. I am providing the actual communications so that BBB can see exactly how these individuals represented the transactions as part of a loan, pressured me to send money, and attempted to obtain gift card information from me. PLEASE NOTE: The BBB website is only allowing me to upload one attachment with this report. The attachment I am submitting is only a portion of the evidence and documentation I have regarding this scam. I have substantial additional documentation that I am unable to attach through this form, including additional text-message conversations with the individuals involved, screenshots of their instructions, communications showing their attempts to obtain money through Walmart barcodes and Apple gift cards, banking screenshots, the fraudulent check, and official documentation from my financial institutions concerning the fraudulent activity and the resulting consequences to my accounts. I also have documentation from Bank of America showing that the $1,762.23 check connected to this supposed loan was returned unpaid and identified by the bank as “Altered/Fictitious.” I personally contacted Bank of America regarding this fraudulent activity and what happened to my account. Bank of America advised me to contact and report this matter to the Better Business Bureau, which is one of the reasons I am submitting this report and providing the evidence I have available. I also have additional documentation concerning the unauthorized activity involving the PNC account, as well as documentation concerning the subsequent closure of my banking relationships/accounts with both Bank of America and PNC. There are many additional text messages demonstrating how these individuals represented themselves as a legitimate loan company, promised to release loan funds, pressured me to send money, instructed me to use Walmart barcodes and Apple gift cards, requested photographs showing gift-card information, and instructed me not to disclose to store employees that the transactions were supposedly connected to a loan. I am willing and prepared to provide ALL additional documentation, screenshots, bank records, returned-check documentation, account-closure information, and communications to BBB or the appropriate investigative authorities upon request. Please do not consider the single attachment submitted with this report to be the complete evidence. I have significantly more documentation available that supports my report and demonstrates how this scheme was carried out. I am asking that this matter be taken seriously and investigated as soon as possible. This situation has already resulted in serious consequences for me, including the closure of my banking relationships/accounts with Bank of America and PNC, even though I believed I was dealing with a legitimate loan company. I am extremely concerned that these individuals may still be representing themselves as a legitimate lending company and targeting other consumers. I am asking BBB to review this report and the evidence and take whatever appropriate action is available to help prevent other consumers from becoming victims.

Stated that my credit report between 2007-2015 flagged in an audit for rent-a-center as having a past due account in collections and that it’s still valid because rent a center uses a tolling agreement in their contract which means the statute of limitations is void. They claim letters were sent and not received and an officer will be delivering a court summons if I didn’t pay the settlement amount today. They had my name, current address, SSN and listed the car I just bought as an asset. I attempted to validate the address provided and the building has no record of that business. Searched the CA registry of businesses and the name does not exist. Their phone numbers are VOIP and not owned by a company. The email address used to provide documentation has been flagged in other scams. When asked they refused to give any more info that provided in the email letter

I received a call from Avery and multiple people stating that they are looking for my husband. They claim we owe $8000 some dollars for a US Bank credit card. He wanted a payment. I explained to the agent that we never had an account with US Bank. I told them I verified with U.S. Bank that the credit number/account was never issued by them and they said that there is no account with them. The agent was very aggressive. He threatened to take assets from me. He knew alot of my husband's information. I explained I would contact US Bank. He stated that I did not need to contact US Bank. Once I was finished speaking with him. I called US Bank fraud department, and the agent who worked for US Bank fraud department stated that under my husband's name and Social Security number, there was no account. I explain to US bank that I had received a call from the Mediation Group stating I owe 8000 for a credit card with Citibank. Then US bank stated to me that they have not heard of Miller and Associates Mediation Group. Please help. I am being called about a credit card debt and I have never had a credit card with US Bank. I was pressured to pay right now or they threatened us to take us to court. They ended up taking $3500 from my credit card. They refused to refund and refused to acknowledge that the information they used to fraud me does not exist.

They advertise concert tickets available via "Mobile Transfer," which means Ticketmaster tickets will be transferred to the buyer's name, as on every other ticket platform. But they only provide SecureMyPass. So they aren't transferred to the buyer's name and aren't resellable on more reputable platforms afterward, and they will not refund or resell the tickets either, because there is no way to guarantee a SecureMyPass is the only one available for a seat, because anyone with the URL has access to the ticket. Many scams are known to use SecureMyPass. Just a bad experience with this business.

They called my work cell phone and stated that I have an action against me and that I am going to be served at home or at my workplace, but if I want to settle the claim. I can call 251-517-4436, not the number that called

It was an advertisement that I clicked on for glasses that "adjust to your eyesight" whether close or far. Sounded amazing. I fell for it. They are totally worthless. Don't help vision either close or far! Whether or not they help block blue light, I don't know. They were over $55.00, but were flimsy & plastic & a waste of money. I tried to return. No response.

Received invoice from Relay Wire for fax services that is fake.

Claimed to be with RCI and got my info through my Timeshare with Holiday Inn Club Vacations. Claims that if I release pre-paid weeks to their renters for $499 per week, I'll get paid $1200 but it's best to do all 6 weeks at once.

There is this person goes by the name of work from home job momma on tiktok and they are giving information about working from home with different types of positions and pay. They give you this email address for you to ask for more information which seem legit. Low and behold its a scam. I emailed them for information and they respond with the different jobs and pay so we proceed to talk about the jobs and then she tells me that she was going to send me some interview questions to answer so i answered them and then she tell me she was going to send my questions to someone higher to look at. Three days later i receive another email from them saying congratulations you scored 80% or higher and you qualify for the job . So i receive another email saying that i have to do my on-boarding which requires my ssn,id and address. I sent that not think because i really thought they was legit because i was told to send my information to a work solution email and i seen that waork solution was real so i figured that was real. Never received another email from them after. The email that using on social media is [email protected] .

They called me about a loan and asked for my social security - I told them i don't give personal info over the phone and that I don't know who you are - then they proceeded to hang up the phone on me.

Tried to say they are attempting to get money for debt collectors

I ordered the Ethiopian Bible from Faith Made.com. The cost was $49.95. I immediately received a confirmation page. On this page it had a tab to press to View Order.I press the tab, it took me to a page that showed "It is on the way" After one week, I emailed them asking " where is my order". Their excuse is that they dont see my order thru Shopify. and that they cant process the order or give me a refund.

An adult selling site (like onlyfans) that made me pay for a membership to sell on. Membership was paid in bitcoin, made money, had to pay 120 in bitcoin to receive money that I have not received. So, I lost the membership fee and that money.

I ordered bras from Bella Bra and never received them. I could not reach a person and only had what appeared to be AI generated responses to emails. My credit card attempted to resolve it, but ended up reimbursing my payment.

I have been continuously been called from telephone numbers from around the world. The latest call was from +1 (581) 505-4071, Sept-Iles, Quebec, Canada at 11:45AM, September 25th. I received an earlier call at 11:38 AM from +1 (830) 288-6381, Texas and 9:37 AM from, Wisconsin. This is just today. I had four calls Yesterday with the same pattern of different calling areas. United Covenant said they use software calling to find people to offer loans. I am unable to find any financial company in Virginia or anywhere else for that matter. This robocall loan calls are a daily occurrence for me for over a year, despite being on the federal do not call list. I was maybe hoping you might investigate them as a fraudulent solicitation through robocalling.

The advertisment stated certain services would be received at a discounted rate. However, the timeline and the business practice did not meet the required advertisement.

I ****** ***** was in the hospital waiting to have emergency surgery. Doyle Williams called me on my cell and said you cancelled a cruise and the cancellation charge is $3000.00 My husband I were supposed to go on a cruise that I booked with my agency Family Fun Cruises for Royal Caribbean, but because of my operation we knew we could not go. When I was in ICU I called my agency to ask about this charge. I was told that Royal Caribbean would never charge. My advisor called me back to verify that Royal Caribbean NEVER called and asked for $3000.00 because we cancelled our cruise. We immediately called our bank Bank of America to report this. We sent in proof that I was in the hospital and my agency and Royal Caribbean also gave proof. We know then it was fraud/scam. Bank America has denied our claims twice. When I saw the information he sent to Bank America we were shocked. We knew it was all falsified and his documents didnt even look legal. I work for an agency and I know that anyone can copu letter heads etc. Again, why didn't Bank America pick up on all this false information??? Please help us with this report so that no one else has to go thru what we are dealing with now. He is a criminal and the agency he works for is too. Thannk You so much, *********** * *****

I made an initial purchase. Found product not suitable. Returned product within a day or two of arrival. I had to get return address to return from them via email. At the same time a notified the company of return, i also cancelled the subscription. They reqired a copy of package and mailing label. Once again in delivering this info to them the subject line notified them, return and cancellation of subscription. I return items quickly, they do not lay around and that is why i could not believe when I received notification in my email of payment processed and shipping of this item. Almost a full month was between the return and them process a new transaction. Why i believe this is a scam is because they repeatedly let you know they will only do one return of there product and when i contacted them to ask why they drafted my account fir a subscription i cancelled with more than enough notice to have updated there system, they immediately said to me a policy they knew i knew, "we only do one refund". Is it not apparent this transaction was deliberate and they believe repeating the over and over again will stop you from harassing them for the money they shouldn't have taken. I do have the pictures and emails sent to them as evidence of my timeliness. I know it's a small amount but if they are doing this to alot of people, it's a large sum they are cheated people out off and a loophole that might need to be addressed.

I purchased the product on 8-2-26 and have not received any response or update I tried calling the number for customer service and no answer