Description

I placed an order from cloggs.us in March, and a “Cloggs Rewards Club” item was automatically added to my cart for $0.00. There was no clear notice that it would become a paid subscription. On April 26 and June 6, I was charged $***** each time without my consent, without any warning, and without receiving a receipt. I never agreed to recurring charges, and when I try to access the Rewards Club on their site, it tells me I’m not even recognized as a member. I haven’t made any purchases since the original order, and I’ve received the same copy-paste replies from their support team, even after multiple requests to cancel and refund. These charges put my bank account into the negative, which has caused direct financial harm. I’m requesting a full refund of the $59.98, cancellation of this unwanted membership, and removal of my payment information from their system.