Description

I received a call showing Chase bank. Rep gave is name and ID # and a ref# appears to a real Chase ID. Caller refrain from asking for any personal or sensitive information and said a fake checking account was open up in my name and it raise a redflag in there system and it was closed. They gave case numbers to contact Zelle ASAP and give them the case numbers so Zelle can lock my account. The rep trans the call to Zelle and funny enough the rep asked for those case numbers and then asked me to open my Zelle app at that moment as they told me my ID was just stolen I got scared to open my App and started to question the rep credential he then got frustrated and disconnected the call. I then reached out to Chase and Zelle and they told me there was no incidents of fraud on my accounts.