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Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Description

I ordered a dress from this website and was extremely disappointed. The dress arrived crammed into a tiny cardboard box, was of very poor quality, and didn’t fit—the size was completely wrong. I requested a refund and was told to return the item to their warehouse in either China or Australia. Despite explaining the quality issues, the company refused to cover the return shipping costs, and I had to pay an additional $40 out of pocket. The return package was confirmed delivered via tracking. However, once the item was received, all communication from Leona, the customer service representative I had been corresponding with, abruptly stopped. I’ve received no refund and no further replies to my emails. This company is incredibly dishonest—avoid at all costs! Total scam.

Dollars Lost

$200

Targeted Person's Location

MA, USA - 02111

Scammer Information
Scammer location logo

Unknown Location

Mail logo

Unknown Email

Mobile logo

Unknown Phone Number

Web logo

https://ithelabel.com

Scam Type

Online Purchase

Learn More

Business name

The Label

Date Reported

May 22, 2025

Scam ID

989762


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