Description

Vital Fit Track provided a defective product and haggled me to only refund a partial amount of a 90 day full refund guarantee (if that even goes through). Avoid the website getvitalfittrack.com. Avoid modernlifestyleshop.com. They shipped my smart watch in a timely manner and responded to all emails very promptly. Their website does not offer an address. The product shipped from NU LIFE in Elizabeth, NJ. The charge on my credit card is from FYNIXOR in Ardmore, PA. I expected a full refund and to pay the expense of shipping the defective product back. They offered me 50% refund if I kept the product. They did the same with 75% and 85% and claimed a 15% restocking fee. I would only accept a full refund and for me to ship back the defective and poor quality product. Without my agreement they supposedly issued a partial refund telling me to discard of the item and that they kept $9.95 because of shipping costs even though shipping the product to me was supposedly free. Beware of vitalfittrack. Also, when I downloaded the app necessary to connect with the smart watch, I had to agree to give them access to my phone bluetooth, location, photos, media content, and files. Sounds like giving them permission to access anything they want on my phone. I did not agree.