Description

On Sept 2023 we rec'd a post card for a dinner invitation to get us out of our timeshare. TS Compliance Group was the presenter headed by Heather Williams Director. In her presentation she used scary tactics of what our descendants were going to face by inheriting our timeshare, how the timeshare co. would come after our own home if we stopped paying our dues/mortgage and even cited different house bills making the situation even scarier. James Campbell came to our table and presented us with the numbers owed to our timeshare for our remaining mortgage plus their own fees. More than twice he gave us the impression they were working in conjunction with our timeshare. we were told not to make any more payments to our time share and their exit process would take up to 12 mos. Shortly after the paperwork was done and paid $20,049 with our credit card we rec'd a letter from Chuck Ames who would be our point of contact. Due to lack of cooperation from Chuck we filed a claim with **** ** ******* in November 2023, got the money back but then TSCompliance presented false documentation staring we entered into a membership with Club DreamStar. **** ** ******* didn't even check with us and gave the money back to TSCompliance. We filed a 2nd claim with the bank this time sending a lengthy letter explaining our experience and documentation rec'd and signed at presentation so they could see it had nothing to do with Club DreamStar. When we called the bank for a status on our 2nd claim we were told they could not do anything for us. I also put a complain with our state's Attorney General Consumer Fraud Bureau on Dec. 2023. Lie after lie from these people. I'm not getting any response to my calls or e-mails in recent weeks. Still hopeful I could get some results from TSCompliance. I am the only source of income at home since Nov. 2023 just makes me sick.