Description

February 13, 2025, I was SCAMMED by persons using a Marketplace advertisement. They claimed to provide a furnace duct cleaning service operating out of Tell City or Evansville. They are using multiple identities. They
may initially ask for something like $199 for a small house with a certain number of vents. They will likely lower their price if you do not commit right away. I had FaceBook messages with an individual regarding duct work cleaning. I had a bad feeling about the individual based upon his pushy attitude and exaggerations about how good his equipment was. I turned down the service. I then contacted what I thought was a different person from another FaceBook
ad. The voice was different, the person reasonable. I made an appointment. Just before the appointment I get a text stating that he was sending over a couple of his technicians. These turned out to be the original people I had
rejected. They had done a bait and switch on me which I hadn’t discovered until later. I agreed to pay $199 for just heat (not air intake) for a 3 bedroom ranch. It is a low price but I only need floor vents vacuumed and I needed no
work on the furnace or air intake ducts. They show up with an unmarked white step van. Inside, they have a moderately powerful vacuum. They drag about a 4 inch, dirty, corrugated hose through your house, as well as an air line. The air line has a rotator at the end with what looked like weed trimmer line on it. They fished the pressure hose with the attachment into the duct work for each heat vent. This blows around and loosens dirt. They place the vac hose at the vent to draw in the dust the pressure house is blowing in. If it hadn’t been my house, it would have been very humorous to watch. They couldn't have done a better job on the Red Green Show! This might have been worth the 200 bucks, except they only pushed in the pressure hose only a few feet, leaving most of that duct uncleaned. Also, be warned: They come in with a tool box so they can disassemble your furnace! I told them, in no uncertain terms, not to touch the
furnace. Now, I'm very glad I did. They finished up, leaving a mess throughout the house. We had to vacuum and sweep, but we expected that. The most insulting part was he jacked up the price to $220. When I questioned it, he
explained that it was tax. I explained there is no tax on labor in the state of Indiana. I was glad to get the dirty, lying men out of my house, so I paid the extra $21. I felt sorry that two men have to resort to lying to and cheating retired
people on a fixed income to make a living. I also felt like an idiot. Last Point: These knuckleheads know practically nothing about furnaces. (I learned this too late. They were already “cleaning” my vents). I had to explain to them three
times that it was downdraft furnace and the intake was in the ceiling, not the floor. After seeing them work, I didn’t let them touch the air intake, as I had cleaned it when the new furnace was installed a year ago. Names used by
these scammers: Philip Turner Phone numbers used by the scammers on the day of cleaning: 770-770-4482 845-881-4282 877-234-9978