Description

Zairison.com is a website purporting to sell books. The ISBN information listed for each book aligns with either the hardcover or paperback versions of the book, and there is information about shipping on their shipping page that indicates that physical copies of the book will ship out in 2-5 business days and even provides information about how to initiate a physical return. However, after purchasing, only a link to digital content is sent. When reaching out to confirm that I would receive the hard copy as well, I was told that the site only sells digital eBooks (PDFs), but that is not indicated anywhere on their website. They also indicated that they have a no return policy, despite what is indicated on their Refund and Returns Policy page, which indicates that returns can be made within 30 days. The website is intentionally misleading and leads the consumer to believe that a physical copy of the book is being ordered and will be shipped and delivered to the buyer, but there is no intent to sell a physical copy.